I’ve been using Join Secret for over four years now, and it has consistently delivered incredible value for my business. Through their deals and credits, I’ve saved thousands of dollars on essential s... Toon meer
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Lees wat reviewers zeggen
Annual renewal refund request was rejected - when i didn't use it, and have requested it in the same day. I got some good benefits 2 years ago, mainly AWS credits It was helpful. Though when I t... Toon meer
Superbe plateforme - très simple d’utilisation, un choix très riche d’outils, service client fluide et hyper réactif. J’ai pu accéder à plusieurs deals intéressants lorsque je débutais tout juste m... Toon meer
Bedrijf heeft geantwoord
You've improved on responding your customers communication. You really did well. However, I've been receiving the wrong codes, even after addressing it via email. Overall, I was shocked at the jump in... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Secret
Geschreven door het bedrijf
Secret is a SaaS deal marketplace for startups with over 250+ deals available on the most highly in-demand SaaS including AWS, Microsoft Azure, Stripe, and Notion.
You can find our deals here
Secret is a freemium platform where new deals are added every month; Premium membership costs $199 per year after and gives you access to great deals on the most highly demanded SaaS tools for startups as well as all the new deals we add to the marketplace each month.Our ecosystem also provides startups with exclusive additional resources like experts, online training, and gives you access to a global community of entrepreneurs.
With potential savings of over $500k with Secret, Secret has already helped 30,000+ entrepreneurs save tens of millions of dollars in software spending.
Find us on the networks:
LinkedinContactgegevens
1, rue de Stockholm, 75008, Paris, Frankrijk
- hello@joinsecret.com
- joinsecret.com
3,9
Goed
265 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Encore une entreprise qui ne respect…
Encore une entreprise qui ne respect pas la loi châtel ! J'ai fait une demande de remboursement car je ne voulais pas me réengager et ils m'ont débité sans me prévenir que j'allais être réengager ! J'ai fait plusieurs réclamation, d'abord on m'a répondu de résilier en ligne, ce que j'ai fait mais j'ai pu résilier pour ne pas être réengagé l'année suivante. Suite à ma réclamation en leur stipulant leurs obligations de respecter la loi chatel, ils m'ont dit qu'ils allaient étudier cette loi qui oblige le vendeur à prévenir le consommateur qu'il va être réengager et depuis plus de nouvelles malgré de nombreuses relances depuis plus de 2 mois.
Article L215-1 du code de la consommation
Ils ont compris que je n'allais pas entamer des procédures judiciaires... Je me suis fait débité 180 € pour rien ! Bravo l'arnaque
14 juni 2023
Review zonder uitnodiging
Amanda from the support team has been…
Amanda from the support team has been very helpful to quickly help us with any problems. Highly recommend.
12 juni 2023
Review zonder uitnodiging
Antwoord van Secret
Thanks Damien, I will pass on the delightful review to Amanda!
- Mary
Support team is not good
Support team is not good. Takes ages to reply & after one point, stops replying!
1 juni 2023
Antwoord van Secret
Hi Mohit! I'm sorry to hear that and I can assure you that I will take a look into this. I have just sent you an email, could you please respond at your earliest convenience so as I may get more information? Thanks!
- Mary
Great CX
Very good service, my problem was solved quickly and efficiently. I highly recommend!
11 juni 2023
Review zonder uitnodiging
Antwoord van Secret
I love to hear it, thanks so much for a great review!
Incredible platform
Incredible platform! Already saved many thousands, before I even bought a membership. Seriously, what a lifesaver :)
7 juni 2023
Review zonder uitnodiging
Antwoord van Secret
Thank you, Yuri, that's awesome to hear!!
- Mary
Secret is like my secret savings tool
Secret is like my secret savings tool! I have used it save almost 5x what the membership cost, and I just started. The process is super simple, and the deals are worthwhile.
21 mei 2023
Antwoord van Secret
Thanks for sharing, Robert, I am delighted to read about your savings!!
- Mary
Not great service
Our company felt like some of the deals being offered did not provide the value originally stated. It is an expensive platform, Appsumo carries a lot of the same deals at a much lower cost. The customer support took forever and would respond once every day and a half.
30 mei 2023
Review zonder uitnodiging
Antwoord van Secret
Hi Anthony! Thanks for sharing your feedback, I'm sorry to hear Secret did not provide its value. I have just sent you an email, could you please get back to me when you can so I look into this further with you?
- Mary
They are quick to respond to my…
They are quick to respond to my inquiry. Glad to interact with.
21 mei 2023
Review zonder uitnodiging
Antwoord van Secret
So great to hear, thank you for sharing!
- Mary
Best Deal are here !
3 mei 2023
Antwoord van Secret
Thank you for sharing! More great deals to come too ;)
- Mary
Quite expensive for the little selection of deals
Quite expensive for the little selection of deals. Would not buy the 1-year subscription again. The deals available get worse and worse. Actually a good idea but not worth the money at this point of time (May 2023).
1 mei 2023
Antwoord van Secret
Hi Sven! Thank you for leaving your review and my apologies that the deals did not live up to your expectations. I would love to hear more about your feedback. I have just sent you an email, could you get back to me when it suits you?
- Mary
Most deals are denied
1 mei 2023
Antwoord van Secret
Hi Dino! I'm sorry to read your review. We strive to provide startups with the access they need to the offers we have available and it's disappointing to read that you were denied. I have just sent you an email so I may look into this for you, could you please respond at your earliest convenience?
- Mary
Very good deals for startups
I have used Secret to redeem significant discounts on the software and services we use to run our business. My experience with support is that they are very customer-centric and listen to your needs. Highly recommended for startups that want to be smart with their spending.
18 mei 2023
Review zonder uitnodiging
Antwoord van Secret
Thanks for sharing, James, and also for the recommendation! We're so happy to be able to help you save!
- Mary
Antwoord van Secret
Hi Thijs. Thank you so much for the kind words, we are so happy that you were able to get great savings from our deals - Amanda
Antwoord van Secret
Hi there. Thank you so much for the kind words - Amanda
JoinSecret.com is a secret worth…
JoinSecret.com is a secret worth investigating - primarily for Startups! If you're the founder of a startup, it's worth your time to find out more information about JoinSecret.
29 april 2023
Antwoord van Secret
Hi Eric. Thank you so much for the kind words, we are so happy that you were able to get great savings from our deals - Amanda
Great Deals and Great Support
The Secret team is very responsive. They took the time (and had the patience) to work with me through issues as they arose.
2 mei 2023
Review zonder uitnodiging
Antwoord van Secret
Thank you so much for the kind words Jason! Clients like you are the reason why we want to be more. - Amanda
The experience with Secret and his…
The experience with Secret and his customer service has been very good. Very fast answer, they have given me the solution you need. Super recommended to use them!
2 mei 2023
Review zonder uitnodiging
Antwoord van Secret
Hi Max, thank you so much for the kind words - Amanda
I purchased a $199 package on November…
I purchased a $199 package on November 21, 2022, but I requested a refund because I did not use their services and I knew their 100% return policy.
Since then they are not sending my refund and they are sending me a fake Stripe return receipt, I asked my bank, I asked for stripe and no refund was passed.
Never choose this company, they never give refunds.
27 april 2023
Review zonder uitnodiging
Antwoord van Secret
Hi Adam. It is really heartbreaking to hear this. We opt to provide a great customer experience to all our customers. We have processed the refund as requested. Do chat or email us so that our support team and assist you in anyway we can. - Amanda
Great value for startups!
24 april 2023
Review zonder uitnodiging
Antwoord van Secret
Thank you for the kind words Elliott! We'll be sure to provide more deals for users like you to enjoy! - Amanda
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