Took kids for a first visit to get some bird foods for our conures, and i was surprised at the variety of foods and accessories available at a fair price. The three kids loved looking around and the s... Toon meer
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The staff in the flint branch have never been anything but polite and very very helpful, they always get the dog food off the shelf for me and they carry it to the car as well. You should be very prou... Toon meer
Great selection of food on offer here be whether it's wet, dry or uncooked natural. All you need for your furry animals, & the not so furry. Staff are always on hand if you need help & will gladly tak... Toon meer
My cat has become a very fussy eater. I purchased 2 large boxes of car food & forgot to get a receipt. I did use my club card though. Of course my cat didn't like it. I returned one unopened box and... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contactgegevens
Flintshire Retail Park, Flint, CH6 5GB, Flint, Verenigd Koninkrijk
- 01352 730030
4,8
Uitstekend
870 reviews
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Staff always helpful and cheerful
Staff always helpful and cheerful. Good choice for dogs
1 februari 2025
I rang to ask about a certain product
I rang to ask about a certain product, the gent l spoke to went to find the product and put it on oneside till l got to the store. He was very helpful.
1 februari 2025
Excellent service
The staff were friendly and very helpful when a ask advice on the best food to start my puppy on ,I would go back to the store again.
17 januari 2025
Great helpful staff
Great helpful staff. Helped carry items out to my car in the rain.
26 januari 2025
You had the cat food I wanted as can't…
You had the cat food I wanted as can't get it any where but you
22 januari 2025
Got an exchange without any problems
Got an exchange without any problems , both ladies were very helpful and very polite.
21 januari 2025
Outstanding customer service
Outstanding customer service, really nice to be in a room with people who love dogs as much as I do. Really happy polite staff who where very knowledgeable.
21 januari 2025
Always friendly staff at the Flint…
Always friendly staff at the Flint Store.
Happy to help with any questions I may have. Love the pet club! And our pets love the food from here.
20 januari 2025
Always use Jollyes as they carry a…
Always use Jollyes as they carry a great range of stock and the staff are lovely.
19 januari 2025
Staff are always friendly very helpful…
Staff are always friendly very helpful and professional.
19 januari 2025
Flint shop experience
Will order and phone me when ready. Carry heavy items to the car.
Always polite and helpful.
15 januari 2025
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
not the usual service
staff seemed busy talking to them selves before serving customers (more than once while i was in store)
lots of missing products (not stocked up/ replaced)
staff didn’t seem to sure about product range when asked about scent games for dogs.
good prices as usual.
17 januari 2025
Antwoord van Jollyes The Pet People - Flint
We appreciate you taking the time to share your feedback. We understand your frustration with the staff's apparent lack of attentiveness and the out-of-stock items. It's disappointing to hear that your in-store experience didn't meet your expectations, particularly regarding the staff's knowledge of our product range. We value your business and strive to provide excellent customer service and ensure our shelves are fully stocked. We'll use your comments to improve our service and product availability. We're glad you found our prices to your liking.
The staff are always super friendly and…
The staff are always super friendly and helpful, the quality of goods and prices are fantastic ours pets love there feeds and treats and the pet club is a fantastic idea that saves you abit of money wouldn't go anywere else for my pooches.
10 januari 2025
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