Great staff at Poole branch, particularly Jayden, who is friendly and knowledgeable, great choice of products too!
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Lees wat reviewers zeggen
I've been shopping with Jolleys for just over 6 months now, purchasing items for my two Lop bunnies. More recently shopping to prepare for the arrival of our puppy. The staff are always very friend... Toon meer
Unfortunately one of the items I came to collect (see below) wasn't in stock but the store assistants assured me they would arrange a refund for the £21.50 it cost. They couldn't do it at the time s... Toon meer
I arrived ten minutes before closing but was able to find what I needed quickly and easily, despite this being my first visit. The assistant offered me membership of the loyalty scheme, and set it up... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contactgegevens
Unit 1c, Wessex Gate East Retail Park, BH15 3TF, Poole, Dorset, Verenigd Koninkrijk
- 01202149240
4,7
Uitstekend
771 reviews
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Great products and helpful staff
29 november 2025
Brought a coat for our dog after…
Brought a coat for our dog after measuring her but when got home it's was too big returned it with no problem and exchanged it for smaller size
26 november 2025
Really brilliant customer service
Really brilliant customer service. The soft crate was fab but just not right and the lady helped us loads. The vet bed was perfect and I love the Christmas pattern’
22 november 2025
Friendly knowledgeable staff
22 november 2025
Excellent Pet store
Always what I need in stock. Very friendly staff always helpful. Excellent customer service
22 november 2025
Jollyes takes no responsibility for poor product past the buck because I used Uber eats for delivery
Bought a dog bed using the uber Eats delivery app , item arrived but after a nights use found the bed to be not fit for purpose, the large dog bed has no firm structure when the dog lays against it leans into it the side wall just folds in or out collapses tips the bed not good for a large dog with hip issues , because I bought through Uber Eats app Jollyes customer services just told me to go to u er to complain Uber just said there let the store know and it will help them do better next time , just disgusting neither taking responsibility for the poor product , the stores Jollyes was very very poor reply no empathy no help what’s so ever , sends if you use there store but don’t buy instore directly they don’t want to know when things go wrong will contact trading standards as this can not be right with our buying laws as this comes under distance buying
20 november 2025
Review zonder uitnodiging
My go to pet company
My go to pet company, always good stock and pleasant experience in store.
22 november 2025
They are always very helpful and…
They are always very helpful and friendly in store and they have answered all my questions about my cats with excellent advice.
18 november 2025
Happy to serve you and helpful.
19 november 2025
Was able to find exactly what I wanted…
Was able to find exactly what I wanted and more too 😍
16 november 2025
The staff in Jollyes Poole are amazing
The staff in Jollyes Poole are amazing, so friendly, always want to help, always kind to our dogs, they are amazing people
13 november 2025
First visit to Jolly
As new owners of a 12 week golden retriever puppy your assistant a young lady was very helpful .and gave us some useful advice
11 november 2025
Excellent
Lovely store very clean and tidy. Helpful staff. Massive selection of well displayed products. Reasonable prices
8 november 2025
Good value cat pouches
Good value cat pouches, and also bought some bird fat balls. My cat prefers gravy to jelly, and not a lot of places sell pouches with gravy. Will definitely shop there again.
8 november 2025
Always welcome by staff
Always welcome by staff, who love our puppy.
Always a good selection of goods at competative price, well done
1 november 2025
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