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Beoordeeld met 1 van de 5 sterren

Unacceptable customer service. Have been trying to return an item for 2 months now! No responses to emails. Please do not use this company.

Beoordeeld met 5 van de 5 sterren

This leg pillow does help the sciatica, but I was disappointed that I couldn't find a way to access the e-book of exercises they said were included. I contacted them for help and within a short whi... Toon meer

Beoordeeld met 5 van de 5 sterren

I recently purchased the Joololo smooth spine alignment pillow, which I use while sleeping. My order was completed quickly and easily, and the pillow arrived speedily. It is super comfortable to use a... Toon meer

Beoordeeld met 5 van de 5 sterren

After months of struggling with hip bursitis that left me in pain day and night, my search for solutions finally paid off when I discovered Joololo's SmoothSpine Pillow. I was skeptical at first,... Toon meer

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3,8

Goed

TrustScore 4 uit 5

40 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,8

Alle reviews

(40)

0 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

AVOID!!!!!

AVOID!!!!!
THIS COMPANY'S CUSTOMER SERVICE IS A DISGRACE & HAVE IGNORED EMAILS AND THERE IS NO CHANCE OF A REFUND! THEIR COURIER APPARENTLY LEFT MY PARCEL ON MY DOORSTEP SO THE FULL STREET TO SEE AND THE PARCEL WENT MISSING. SO I HAVE NO ITEMS AND THEY HAVE RIPPED ME OFF £69.95! THEIR CUSTOMER SERVICE IS A DISGRACE! I HAVE BEEN FIGHTING FOR MY REFUND FOR NEARLY A MONTH NOW AND STILL NOTHING!
ALSO THREATENING TO TAKE ME TO COURT IF I SLANDER THEIR NAME! THIS COMPANY IS A JOKE!

29 april 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Certainly not even worth the reduced…

Certainly not even worth the reduced price! Delivery took ages despite the advertising saying they deliver “ Worldwide…” I hope these aren’t a product of modern day slavery?!?!?

Refund policy non existent so don’t bother… I’ll use it together a pillow between my upper thighs to eleviate pain to make some use of it!

9 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I don't often review

I don't often review, never this soon and mostly to b*tch. This is different...Sciatica on left side and recovering from right knee replacement...8 weeks ago. There have been no comfortable positions and sleep suffered accordingly.

Last week I bought a full-length knee pillow. It helped somewhat but too soft and I kept losing it. So to this style small, targeted and with a loop to gently secure to one leg. It came yesterday.

Game changer! Best night in a long time and woke late, pain free! Oh, and I know I fell asleep on left side and woke on right. Works both ways :-)

3 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommended

After months of struggling with hip bursitis that left me in pain day and night, my search for solutions finally paid off when I discovered Joololo's SmoothSpine Pillow. I was skeptical at first, wondering how a simple pillow could provide relief from such persistent, disabling pain. But the benefits were almost instantaneous, transforming my restless nights into havens of peace and recuperation.

The quality is top-notch, providing perfect support.
I highly recommend to anyone.
Thank you, Joololo

1 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Customer Service A1

At first I was a little worried because only part of my address appeared on my "bill". I contacted them immediately to correct the error which they did. I also was worried that I would not receive my cushions before I left the US so I paid extra to expedite the delivery. It worked wonderfully. And I must say I noticed after the first night a decrease in my back pain. I really like the cushions and customer service was on top of it from the beginning; Well done and thank you. I will recommend for sure.

3 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Delivered within acceptable time

Delivered within acceptable time. Kept me informed. Restored my faith in online ordering after last order with another company failed to arrive and I had to enlist my bank to get my money back Well done Joololo and Evri.

3 april 2024
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

The cushion is fine but delivery awful and stressful

After16 days I still haven’t received my cushion. Unfortunately the delivery company used are not reliable. I’ve had problems with them before. However I’m in e mail correspondence with Joololo and I am hopeful they will sort things out.

Update.
At this stage I received an apology from Joololo and was told the parcel would be sent by Royal Mail , Express delivery. However this didn’t happen. It was sent, yet again, by the same courier and, yet again, the same issue occurred . It took another 2 weeks, so a month in total, before I received the goods. The actual cushion is fine but delivery is part of the service. Joololo need to look into what is happening in this respect.

3 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service .,

Great customer service I hadn’t received my cushion due to a courier issue but when I emailed joololo they got back straight away and I had my cushion the following morning. I have only used it once yet and found it to be very comfortable and I would highly recommend.

4 januari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Appalling customer service

Appalling customer service. Product took weeks to arrive, by which time I no longer wanted the item as I had to buy a different alternative that arrived immediately. I now have to pay shipping costs back to France to receive a refund when they did not fulfil their promise to deliver in the time stated. Avoid!!

8 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I got one of these a few months ago

I got one of these a few months ago. Best Buy I have made in years. I can sleep on my side with no knee issues. Much better than the bulky pillows I was using before. I highly recommend this.

10 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good product! Highly recommended

I am a side sleeper, and now I've been using a pillow fold it in half to do the same thing. But throughout the night, the pillow is up on the floor almost every time. I've been using this Joololo pillow for a few days now and the comfort level went up. Also, it stays in place with that handy strap.
recommend this for people with back issues.

30 november 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

PLEASE BEWARE !!

PLEASE BEWARE !!! I am not surprised there are no reviews for this sham of a company. If I could put less than one star I would. I ordered in good faith some orthopaedic trainers for £59.99 unfortunately they were too small, so I began to try and return the product. They were also cheap and nasty and not worth the money unlike the pictures and descriptions on their marketing advertising, misrepresentation at its best. I have sent several emails over several weeks and not one reply. Please be careful. I would NOT recommend parting with your hard earned cash to this company. I have reported to my credit card company who are investigating.

5 oktober 2023
Review zonder uitnodiging

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