The item was flimsy and not sturdy at all - nothing like the advertised strength. I ordered 4 of the storage boxes and one arrived completely damaged and cracked. I have been trying to get a return an... Toon meer
Bedrijf heeft geantwoord
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The item was flimsy and not sturdy at all - nothing like the advertised strength. I ordered 4 of the storage boxes and one arrived completely damaged and cracked. I have been trying to get a return an... Toon meer
Bedrijf heeft geantwoord
Run do not buy anything from these crooks ! Bought a mop order number US#83552. On 8/16/26 received it in October 27th 2026 I tried repeatedly to get my refund for the $95 during this lo... Toon meer
Bedrijf heeft geantwoord
Wir bestellten uns Joybos® Schmaler Multifunktions-Küchenschrank aus staubdichtem Metall mit 5 Ebenen F85. Nun ist der Schrank nach 4 Wochen angekommen. Bis auf eine wirklich kleine Delle im Vierkant... Toon meer
Meuble de cuisine Joybos reçu en 8 jours. Notice de montage en chinois seulement mais en réfléchissant un minimum, c'est assez facile et rapide à monter. De bonne qualité. Pas de confirmation de com... Toon meer
Joybos® is an innovation-driven e-commerce enterprise engaging in the R & D, production and sales of daily necessities. Its main business covers household cleaning, storage, etc. Over the years, we have successfully expanded our business to the global market and have branches in major cities, including Hong Kong. At Joybos, we are committed to providing high-quality products with great designs and affordable prices to make your life easier and cleaner! Joybos invests a lot in R & D every year, so we can provide many useful products which are suitable for every family. At the same time, we are constantly improving our product offerings so that our customers can receive our products faster.
China
Excellent quality and very sturdy. So easy to use and perfect for my daughters space.
The products are great quality and especially good designs for a small apartment, a renter and/or running a small business like I do. The cost savings offered for multiple purchases are so great and I love well thought out designs that are functional in so many different environments
Materiel reçu cassé, promesse d’une réexpedition qui n’arrive jamais, des nuls ! A eviter car aucun recours contre cette boite minable.
I bought one of their shelves from an ad on Instagram. It cost me $230. It took a month and a half to be delivered. What arrived was not what was pictured. The metal slats and shelves were thinner and wire was used instead of metal slats on the sides. Also the shelf was very flimsy. The whole thing wiggles. I asked for a return/refund. Their offer was $30. Beware, they are not selling what’s pictured.
My first delivery got lost and they resent my item. I was so happy to receive such great service and even though it took quite a while from my first order I was over the moon when my shelving arrived yesterday,I will certainly be a returning customer..
I bought it a month ago and until today I did not receive it
I need a refund for this bad service
ATTENTION SUPER ARNAQUE ils me prélèvent tous les jours 202€ depuis que j'ai acheté un article j'ai fait une opposition à ma carte mais les prélèvements continuent c'est un enfer. Ils sont injoignables que ce soit par email ou par la chat
I apologize for not writing this review sooner. I did receive the mop/bucket not long after posting a review about not receiving it. Like it as much as one can like a mop & bucket. Highly recommend. Fantastic that the bucket has two compartments with wringers. Love the colors! Arrived without instructions. I typically need instructions & sometimes supervision, LOL!. Concerned that the compartments had two different Chinese symbols. Thought that must signify particular use for each. Decided to wing it. Excellent job on the floors. Took into shower because onyx extends to ceiling (I'm short). Wonderful. Later found a video. I was using it incorrectly, Like my way better: Dunk mop in side with floor cleaner, wring, and mop. Then dunk dirty mop in empty side, wring most of the dirt off. By end of cleaning, cleaner side is still very clean, the other side has some ugly dirty water. Please note: I have LVF. Only wringing once prior to mopping might not work as well on hardwood. Although the floors aren't overly wet. Dry quickly. Easy to empty and clean bucket. I remove all the top pieces plus the plug and toss in the dishwasher. (That's why went looking for video. Needed to see how to put it back together, LOL!) Space saving. Downsized from 1300 square feet to 875! If I can find space for it, anyone can. Almost forgot to mention the best part: Cleaning pad stays put on the mop. Excellent the way it adheres! Good design. The pad machine washes well (looks new again) and air dries quickly. Only negative comment: because the mop handle twists together, it does untwist during cleaning. Now that I know, I just check to see if it's loose every now and then. Not a problem. So that was a long story to tell you it was worth the wait. Don't even know if it was later than anticipated. Just thought odd I was asked to review before receiving. Would recommend.
Je viens de recevoir mon article cassé sur le fond du bac. J’essaye de contacter le SAV… sans succès! Bon à mettre à la poubelle. Très déçu car aucune réponse de la marque à tous mes mails et autre chat en ligne.
I didn't know its from China.
Scam. It's already pass one month but no update.
I won't buy here anymore.
They offer me free things. Finally I received product what a bummer.
I bought same product from Walmart $70 but here $150 more.
It looks very nice on website but it's not. China quality.
Better buy Walmart or Ikea.

Antwoord van Joybos
Ordered a storage stand for the kitchen and paid for expedited delivery and a month later it still hadn't arrived. I got on their site to check the status and it said that it would arrive in about another week from that point. It didn't arrive so I checked the status again and it said "order not found." I've emailed them and it is impossible to get in touch with them. DO NOT TAKE A CHANCE WITH THIS COMPANY!
Terrible customer service and doesn’t adhere to their own return policy. I tried to get a refund because I was not satisfied with the product’s quality. I paid nearly €150 for cheap plastic with a mirror. I asked for return instructions and was only offered a 15% discount because the company couldn’t afford to lose a profit. Can’t make this up.
Garbage product, delivery took forever, arrived damaged. Cheaply made, embarrassed to put it in the garage it looks so bad.

Antwoord van Joybos
I canceled my order and have not received my credit
DO NOT BUY FROM THIS COMPANY!
I bought the product. Paid for expedited shipping. 33 days and it is “damaged and unable to be delivered” by UPS. Customer service refuses to refund my order. They have my money and I literally have nothing.
UPDATE:
Package shows up pretty much in tatters and covered in box tape. Unpacked it and found 50% of the pieces bent, no instructions or parts list. Tried to assemble and gave up. Re-packaged and re-taped the box. I’ve asked for a shipping label and refund.
Buy at your own risk.
UPDATE:
They have literally now said:
"Due to transportation reasons, the motherboard is squeezed, please try to use pliers to restore it. To compensate for this, We would like a free Joybos® Portable Detachable Folding Mesh Makeup Bag. It is stocked in the US warehouse. The estimated delivery time is 3-5 days for arrival. Would you like to accept it? "
They told me to use pliers to bend back the metal and offered a make up bag?!!?!
This company is a scam.

Antwoord van Joybos
My paid for order never arrived, when I go to the site it says “unavailable”. I will be reporting and reversing charge at my bank. Seems like fraud.
I have bought a lot of things from here, everything you sent was just as they were described and was as you see it, delivery was on time, once a parcel came all broken up but you replaced it right away, brilliant.
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