Joywplace 

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Ordered from joywplace for 8 years, never had an issue - delivery is 2-3 weeks, quality is great and sizes correct. 10/10.

Beoordeeld met 4 van de 5 sterren

I’ve honestly had no real issues in the last two years purchasing from Joywplace, my orders have always arrived in the specified time (usually around 3 weeks). I’ve recommended this company to other... Toon meer

Beoordeeld met 1 van de 5 sterren

It's been almost a month since I placed my order, 3 shirts worth over £80 and still, I have not received a status update or shipping information talk less of tracking. I have also texted and rang the... Toon meer

Beoordeeld met 1 van de 5 sterren

Placed an order for 2 shirts,didn't realise it was my old address stored on file,I contacted them immediately to give new address but they waited 2days to tell me that it was too late to change addres... Toon meer

Alle reviews

(62)

1 review in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Trustful but be patient

At first I didn't have much confidence in this website. because I accidentally ordered on joywplace instead of joyfball. I was afraid that I was being scammed. I placed my order 1 month ago. And today it arrived neatly. so you really have to have a lot of patience. Delivery time can be between 3-4 weeks. I was very happy with my order. so good quality. it looks exactly like the original. and for such a price it is definitely worth it. but note that the size runs small so I would choose a size larger. This was my experience and I will definitely order from this website again.

27 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good quality shirts

I have received both ordered t shirts today after 3 weeks. I did write a negative review before due to their lack of response to provide me with further delivery details via whatsapp and email communication. They did eventually text me back after a few days and updated delivery details. I am happy with t shirt quality and leaving a good review now, however there is a margin for improvement for their customer communication e.g. delivery information.

14 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I absolutely love this site

I absolutely love this site. No issues whatsoever and very reasonable quality for the price. Have waited no longer than 3 weeks for items to be delivered. Thank you joywplace 👌👌👌

10 juni 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not worth it, unresponsive and fake

It's been almost a month since I placed my order, 3 shirts worth over £80 and still, I have not received a status update or shipping information talk less of tracking. I have also texted and rang the provided whatsapp number which is clearly a façade and there is no customer service process in place. I wish i read more of the reviews before spending that much money

10 mei 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Terrible

I ordered 3 shirts and one of them it was right. One of them I ordered with personalization and I payed for it and I received without name and number. The other one I ordered a man city shirt with the name Haaland and it came a shirt of man united with the name Haaland that makes no sense!!!!

20 december 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Order never came

I placed an order on 08/5/2023, 4 months have passed and I still haven't received anything. I contacted the site via WhatsApp and every month they say there was a problem with shipping and they will send it again. They refuse to return the money.

16 augustus 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

My son ordered a couple of football…

My son ordered a couple of football tops on the 8th August. Shipping was expected to take 7-15 working days. It's now 6 weeks later and tracking hasn't updated. Not convinced he is going to get the items and any emails to support and on facebook have been ignored. Can't help but think this is a massive scam.
He's contacted the help desk and provided them with all the details of his order to be told they can't find an order from him. They have taken his money, no kit has arrived and are refusing to help. Beware!

18 september 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Faulty items and awful customer service

So the company sent out faulty items and there mistake sending faulty shirts and messing up my order so they overcharged me, so the company made profit overcharging me when my order i asked for players numbers and names on the shirts and faulty shirt quality.

The company refused to give me a refund or an exchange, very bad customer service through there help line number via whats app, they said they would give me a £5 discount what i laughed about absolutely ridiculous customer service.

The best laugh like an hour later they got back to me saying there was nothing they can do and even the discount option couldn't be done massive joke.

The thing is i have written a review here before rating 5 stars as the shirts were good quality but this time around everything about this order was awful from them.

2 augustus 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Horrendous customer service - Avoid at all costs!

Horrendous customer service - can I give 0 stars?
Ordered 3 tops which arrived, however one of the tops did not have the name printed on the back which was clearly requested in the information.
They admitted fault but refused to replace the item.

They originally offered me a 10% refund back so essentially £1.80...
We then got up to $10, which means I'd need to pay extra to fix their mistake to get what I originally paid for??

The top also has defects, so again they won't replace a poor quality item.

They refuse to replace as "international shipping is expensive"

It's back and forth over WhatsApp, has been like this for 2 weeks and it's just so pointless, there is no interest to help or even apologise.

You pay cheap prices, but you get bad quality and bad customer service. Avoid at all costs.

14 september 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam avoid

Undersized, poor quality and design
All shirts I bough look horrendous and are not the size stated on there site they are to small and tight and made with a cheap material when compared to a real life version on the shirt which is obviously more higher quality has a better fit
Took over a week and multiple messages from two separate email accounts for them to get back to me and to send the shirts back your forced to pay shipping back which is expensive so there's no point in getting a refund especially when on there site they offer a partial refund but never got offered that, genuinely believe this is a scam site avoid at all costs

15 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Have ordered around 8 jeresys

Have ordered around 8 jerseys, for friends, the kids. Never any issues. Top quality!! No updates for about 2 weeks till it gets to Europe but then you can track it to your door.

30 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ordered 4 jerseys

Ordered 4 jerseys, one of each (home, away and third kit) with a custom jersey name and number in the mix. I was a bit sceptical because of a few terrible reviews online. There is some truth to the scepticism because the company gives you no updates whatsoever and the order just shows up after a month but they got the order perfect and that's what matters!

24 augustus 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Don't care about customer just money

Was sent a shirt with damaged lettering and they wouldn't do anything about it. Their fault but expected me to send it back and expected me to foot the bill. Wouldn't send another shirt and all they offered me was a 10% discount off my next order. I spent over a week conversing with them but would they listen or change their stance? No. All they care about is money and not the customer. My advice: Better to buy from a more reputable seller.

8 augustus 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

V POOR CHEAP QUALITY

My brother bought off this site after my poor experience with them, his shirts came and he has worn them twice and the lettering is all peeling off, poor quality after just a single use, as soon as it goes through a wash cycle no lettering will remain!

5 augustus 2023
Review zonder uitnodiging

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