A couple of years ago, I purchased a Juice Power Pack from a store as an emergency. Recently, the pack's casing started to split. I contacted Juice to ask if it was faulty and whether I shou... Toon meer
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Lees wat reviewers zeggen
This company is absolutely useless, never received my order that they took the money for, still a month down the line and no sign of the parcel. Contacted their customer service by email and that was... Toon meer
About 2 weeks ago, I purchased a power bank direct from them. When it arrived the outer casing was warped so I immediately contacted them. They told me it could be caused by various reasons one of the... Toon meer
Bedrijf heeft geantwoord
I have a Juice Power Bank that became dangerous within a month of it's warranty expiring (venting noxious fumes while in use). Contacted customer service last week (Monday or Tuesday) to let them k... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Where Bold Design Meets Kinder to Planet Technology. UK's number one mobile phone accessories brand. MFI Apple approved cables, Power Banks, Wireless Chargers & Speakers We have you covered!
Contactgegevens
Haslemere Way 10, OX16, Banbury, Verenigd Koninkrijk
- 01295 477 200
- customerservices@juice.co.uk
- juice.co.uk
3,3
Gemiddeld
318 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Juice UK
Good morning Tameka, thank you so much for taking the time to leave us a Trustpilot a review. We are really sorry to hear that you haven't receive your parcel yet. Regarding the delivery of your order, the courier tried to deliver the parcel but the delivery failed as no one was in the parcel was left at the pick up shop for you to collect. I will send you an email with further information shortly. Many thanks.
Saw an advertisement on Facebook for a…
Saw an advertisement on Facebook for a power bank and cable for a good price. I was dubious, but I was wrong. Fantastic power bank and cable, great price and quick delivery. Thanks.
27 maart 2026
Antwoord van Juice UK
Good morning Sarah, thank you so much for taking the time to leave us such a lovely review! We’re really glad to hear that you enjoyed your experience with us. We will share your feedback with the team.
We really appreciate your support and hope to see you again soon!
A joke of a company ordered say it’s…
A joke of a company ordered say it’s been delivered but it’s not come to my house and ya can’t get in touch with anyone avoid at all costs
27 april 2026
Antwoord van Juice UK
Good morning Mike, thank you for taking the time to leave a feedback for us. We are really sorry to hear that you haven't received your parcel yet. According to the DPD website, the parcel was delivered on 28th of April and was left on a safe place. I will email you shortly and provide you the POD as well. Once again, please accept our sincere apologies on behalf of Juice Global for the delay and for any inconvenience caused to you. Many thanks.
FRAUDULENT ACTIVITY
FRAUDULENT ACTIVITY. AVOID. I was diverted onto a blind link via Facebook and apparently set up a subscription (which I most definitely did not do). The first I knew about Juicetech is when £29.90 was taken from my account. This matter is being investigated by my bank as fraud
29 april 2026
Review zonder uitnodiging
Antwoord van Juice UK
Good morning, thank you for taking the time to leave a feedback for us. May I ask you kindly to email our Customer Services at the below email address so we will be able to investigate further your query and sort it out as soon as possible for you, please?
customerservices@juice.co.uk
Thank you in advance.
Waste of money
Considering they cost £10 and upwards they are useless.
Guaranteed to stop working within a month or two of purchase.
Dive bought 2 in the last 2 months.
29 april 2026
Review zonder uitnodiging
Antwoord van Juice UK
Good morning, thank you for taking the time to leave a feedback for us. May I ask you kindly to email our Customer Services at the below email address so we will be able to investigate further your query and sort it out as soon as possible for you, please?
customerservices@juice.co.uk
Thank you in advance.
Not had it very long
Not had it very long, not at all a cheap cable, i went to plug my phone in and it didnt work. I trace it back to the plig and the tip had just come off leaving the conmector in the plug which i was able to pry out. Unable to submit waranty claim. Dont buy this cheap shite.
26 april 2026
Review zonder uitnodiging
Antwoord van Juice UK
Good afternoon, thank you for taking the time to leave a feedback for us. May I ask you kindly to email our Customer Services at the below email address so we will be able to investigate further your query and sort it out as soon as possible for you, please?
customerservices@juice.co.uk
Thank you in advance.
Got the chargers but they don't always…
Got the chargers but they don't always work and I got my phone fully charged up for a day of hiking so needed to use maps and at the end of the day I rind out of power and had to buy another bus ticket because the phone didn't have enough power to open and my ticket was on the phone, sometimes it doesn't want to charge, sometimes it does, I'm going to return them
27 maart 2026
Antwoord van Juice UK
Good afternoon Monika, thank you for taking the time to leave a feedback for us. May I ask you kindly to email our Customer Services at the below email address so we will be able to investigate further your query and sort it out as soon as possible for you, please?
customerservices@juice.co.uk
Thank you in advance.
Not happy
I bought the JUI-PBANK 3-ECO and only used it a couple of times. After not using it for a while I went to get it put to take away with me and it had completely split open, exposing the innards. A complete waste of money.
24 maart 2026
Review zonder uitnodiging
Antwoord van Juice UK
Good morning, thank you for taking the time to leave a feedback for us. May I ask you kindly to email our Customer Services at the below email address so we will be able to investigate further your query, please?
customerservices@juice.co.uk
Thank you in advance.
Numerous attempts to contact this…
Numerous attempts to contact this company and sort broken charger that was under warranty. No one gets back to you. I wont purchase another product after this.
21 november 2025
Review zonder uitnodiging
Antwoord van Juice UK
Good morning, thank you for taking the time to leave a feedback for us. May I ask you kindly to email our Customer Services at the below email address so we will be able to investigate further your query, please?
customerservices@juice.co.uk
Thank you in advance.
Antwoord van Juice UK
Good morning, thank you so much for taking the time to leave us such a lovely review! We’re really glad to hear that you enjoyed your experience with us. We will share your feedback with the team.
We really appreciate your support and hope to see you again soon!
Excellent service from placing order to…
Excellent service from placing order to delivery of item.
Will use again.
9 april 2026
Antwoord van Juice UK
Hi, thanks so much for taking the time to leave us such a lovely review! We’re really glad to hear that you enjoyed your experience with us. We will share your feedback with the team.
We really appreciate your support and hope to see you again soon!
Quick response
Quick response. Received replacement on the second day, highly appreciated.
15 april 2026
Review zonder uitnodiging
Antwoord van Juice UK
Hi Eric, thanks so much for taking the time to leave us such a lovely review! We’re really glad to hear that you enjoyed your experience with us. We will share your feedback with the team.
We really appreciate your support and hope to see you again soon!
Best Type C Chargers!
Absolutely great products especially the Type C 25W Charger. I have bought this charger around 6 times now due to gifting them to family members and placing them in different buildings I regularly attend such as office. The chargers are brilliantly made and provide a great fast charge to my phone. Never had an issue with them and they are my go to chargers. Will never use a different charger. I even take them abroad! Would definitely recommend 10/10. Additionally JUICE UK customer service is very prompt, professional and courteous. All round great service, happy customer :)
14 april 2026
Review zonder uitnodiging
Antwoord van Juice UK
Hi Israr, thanks so much for taking the time to leave us such a lovely review! We’re really glad to hear that you enjoyed your experience with us. We will share your feedback with the team.
We really appreciate your support and hope to see you again soon!
Stopped working after a year
Although I was initially very happy with my charging cable, it stopped working after just over a year of use. Very disappointing as I would expect much better longevity for the price.
14 april 2026
Review zonder uitnodiging
Antwoord van Juice UK
Good morning, thank you for taking a time to leave a review. We are sorry to hear that you have experienced an issue with one of our devices. May I ask you kindly to email our Customer Services team so we can sort out the issue for you, please? Many thanks.
Antwoord van Juice UK
Hi Michael, thanks so much for taking the time to leave us such a lovely review! We’re really glad to hear that you enjoyed your experience with us. We will share your feedback with the team.
We really appreciate your support and hope to see you again soon!
Was quite impressed at least 2 good…
Was quite impressed at least 2 good charges on my phone and fast as well , cos there on discount have ordered 2 more .
9 april 2026
Antwoord van Juice UK
Hi Christian, thanks so much for taking the time to leave us such a lovely review! We’re really glad to hear that you enjoyed your experience with us. We will share your feedback with the team.
We really appreciate your support and hope to see you again soon!
Our Speaker Could Have Caused a Fire
We bought our son a Juice Boom Pro from Asda. There was a smell coming from it and then it stopped working. My father in law had a look at it for us. We’re so lucky it had stopped working as the battery had degraded and had overheated. It would likely have caused a fire if it hadn’t stopped working.
We’re obviously not happy about this. We thought Juice was a safe brand, but now I can say we would not recommend this brand of speaker because of the danger it could cause.
9 april 2026
Review zonder uitnodiging
Antwoord van Juice UK
Good afternoon, thank you for taking a time to leave a review. We are sorry to hear that you have experienced an issue with one of our devices. May I ask you kindly to email our Customer Services team so we can sort the issue for you, please? Many thanks.
My second charger (supposedly better)…
My second charger (supposedly better) still loses charge quickly and takes ages to charge.
I’m getting tired of these unreliable power banks.
27 maart 2026
Antwoord van Juice UK
Good afternoon, thank you for taking a time to leave a review. We are sorry to hear that you have experienced an issue with one of our devices. I will email you directly so we can sort the issue for you. Many thanks.
Antwoord van Juice UK
Hi Iryna,
Thanks so much for taking the time to leave us such a lovely review! We’re really glad to hear that you enjoyed your experience with us. We will share your feedback with the team.
We really appreciate your support and hope to see you again soon!
Buying from juice
Knowing that I was buying a well-made item from the well-respected company and delivers the goods on time
27 maart 2026
Antwoord van Juice UK
Hi Philip,
Thanks so much for taking the time to leave us such a lovely review! We’re really glad to hear that you enjoyed your experience with us. We will share your feedback with the team.
We really appreciate your support and hope to see you again soon!
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