Juliette Boutique Reviews 20

I am convinced any good review is AI or a bot. I bought a skirt that was very late - over 3 weeks. I tried multiple times to cancel. They said they couldn’t cancel and I should return when it arrived. It arrived Monday - long after I needed it. I contacted them for return and after much resistance and multiple emails they sent me address in China to return at my expense. So I should pay $40 yo return a $62 item which was the company’s fault as very VERY late. And be: skirt looks nothing like photo online and is horrible cheap material. I am disputing charge with CC company. Save yourself $ and do NOT buy from them

The accessories have a refined appearance and complement simple outfits nicely. They are lightweight, although some pieces feel a bit less sturdy than I expected.

I ordered a dress from Juliette Boutique and was disappointed with the quality. The material looked much cheaper than advertised, and the dress did not include pockets as shown in the product photos. Customer service has also been frustrating to deal with regarding a return/refund. I would recommend buyers research carefully before purchasing.

This online boutique does not accurately display the items it sells. The capris I ordered had a description of "floral embroidery"- there was NO embroidery. In fact, the fabric was a photo transfer. The online photo was a 3d picture-meaning the flowers "popped" on what looked like a burlap-type fabric. Upon delivery, the fabric is 1 dimension with no raised flowers, thus no embroidery. Their customer service is sketchy and they avoid answering basic questions. I should have trusted my gut instinct.

The midi dresses have a very stylish look and are perfect for everyday wear, providing a neat and elegant appearance.

The maxi dresses are long and flowing, providing a comfortable fit while still maintaining an elegant and refined style.

The floral dresses give a refreshing and modern feel, making them perfect for relaxed outings or warm summer days.

I value the elegant and subtle designs that work well for both casual outings and professional settiings.

Found the perfect dress for my girlfriend, she is very happy with it

Poor quality fabric. Inaccurate sizing . False promise of return. I will block further advertisements as items do not look like what is shown .

Bottom line first: If you need to return their shoddy clothes, you have to pay to send them back to China! (Or settle for a 30% or 40% refund) This is not an American retail shop as their photos suggest but one of those misleading Chinese companies with cheap goods that don't even come close to fitting or looking like the online pictures. They advertised one top as linen; their own label said it was synthetic. I sent them my order form and tag to show them and said it was a "bait and switch" situation. I told them I would be reporting them to my state Attorney General and federal fraud reporting department in the US. I got a full refund.

I should have paid attention to my gut which told me something was "off." But their AI "Margaret" had this reassuring tone when she responded to my questions. Took well over a month to even get the order with no updates on tracking. Lesson learned so you don't have to learn it, too. If you're here on Truth Pilot because you sense something's off, don't order. If you do order, plan to report them to the authorities if you hope to get a full refund.

Do not order from this company. Merchandise received after many delays. Merchandise is of horrendous quality. Tried to cancel before delivery and advised unable to cancel. Merchandise received and then attempted to return and obtain refund.
Email from customer service team
To return it has to be shipped to our Overseas Warehouse.
Return shipping cost $30-50 (customer responsibility. You’re responsible for custom fees. Tracking required.
Choices for return:
Request instant 10% refund (keep item, no return needed)
Exchange for different size
(we provide free return label)
Exchange for different item
I still want to proceed with full return
To proceed with return will cost as much as the cost of the item.

I ordered a few items for my wife and she loved them! I had a few questions beforehand, but they were answered excellently! I will definitely be back.

The footwear stood out to me, and after trying a pair, I found them stylish and comfortable for long hours.

Placed my order and on Feb 5 it was sent to the shipper they say . It’s now a month later and it’s never moved or updated . Emails with the company claim they are still waiting to hear from the shipping company . No info , no update , won’t refund , somehow I’m just supposed to continue waiting . Do not order from this company !

This website is nothing but a scam ! The quality , color and sizing is incorrect versus website . They misstate the quality of the product in the copy and even note it is on Sale for a significant savings and the product never was at the fake retail price because it is nothing but a poorly designed piece of material . Not even a wearable product ! Juliette boutique is a Chinese fraudulent website . DO NOT BUY FROM THEM ! They state a money back return guarantee but want to basically charge you the amount of the product with $30-50 .00 shipping and duty plus restocking fees and 5-7 weeks to refund !!

This site is a SCAM - do not shop here! Poor quality merchandise from China - looks nothing like the photos online. Return policy is a nightmare - pay a fortune to send it back or get a partial refund. Horrible!

Very unhappy experience. Ordered a dress that looked so adorable online….finally received it it it is so poorly made, material is awful…slight similarity to the online picture. We have to pay to ship it back to China??? Not spending another $50 to get $75 back. Their offer is this or another product of the same price (no), or 10% back. They finally agreed to %60 back when I told them I was going to dispute the charge. Shop carefully….do not recommend.

This site is a huge scam. Tried to return an item and get the runaround, 10% refund you keep, 20% etc. If you return item it has to go back to China you pay 35-40$. Buyer beware! Product is cheap and shoddy.