My dress arrived in a timely manner, even with custon measurements! I am so happy with it! I did choose the "As Pictured" for the color option and was expecting a more "Off White" color but it is defi... Toon meer
Bedrijf heeft geantwoord
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I am so mad I didn't read these reviews first. The dress was nothing like the picture. Very cheap material and no additional material for alterations as listed on the website. The measurements listed... Toon meer
Bedrijf heeft geantwoord
The dress was well priced, fast shipping, great communication from the team, tracking on the shipment was helpful. I havent worn the dress, only tried it on, but seems well made. I did not do custom... Toon meer
Bedrijf heeft geantwoord
I was a little skeptical about buying my wedding dress online, but this was totally worth it. The dress was beautifully made, and was very chic and elegant. The quality of the dress was also pretty gr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Shop wedding dresses, bridesmaid dresses, prom dresses, formal dresses & evening dresses at affordable price. High quality dresses come in all styles and silhouettes.
Contactgegevens
Beijing, Verenigde Staten
- junebridals.com
3,2
Gemiddeld
360 reviews
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For under 300 ..it's to be expected
It was not shipped well. It was bunched up and stuffed into a slider zipper bag, then placed in a plastic shipping bag. The decorations on the dress are not sewn on, they are poorly glued on (coming up on all the edges). The color was not as the picture showed (alot lighter than pictured). The buttons are fake. a actual zipper is what is on the back (I actually like that). The button was super loose at the neck in the back and needs to be fixed before worn. All in all I wasn't expecting perfection for under 300$. You get what you pay for after all. I am glad that I have a seamstress for a future mother in law.
23 april 2025
Antwoord van June Bridals
Dear Nichole,
We appreciate your detailed feedback. To protect garments during transit, we use lightweight packaging that may appear compact—rest assured, this doesn’t compromise quality. Regarding the decorative elements, our team prioritizes a balance between fidelity of the dress's aesthetics and durability, but we’ll certainly revisit your notes.
Thank you for your constructive insights.
Best regards,
Junebridals
I ordered a dress and a completely…
I ordered a dress and a completely different one was sent. I followed the process to return. I did this 4 times and no one ever got back to me. Please do not order from this company!!!
12 maart 2025
Review zonder uitnodiging
Antwoord van June Bridals
Hi CM,
We sincerely apologize for the unacceptable experience you've had with your order.
This is not the standard we strive for, and we take full responsibility for the communication breakdown during your return attempts. Our team is urgently reviewing our return process to prevent such oversights. Please contact us directly at support@junebridals-service.com so we can prioritize your return and offer a goodwill gesture for the inconvenience.
Your feedback is invaluable, and we're committed to making this right.
Best regards,
Junebridals
You get what you pay for
The dress I received looks like a cheap version of the one I ordered.
21 april 2025
Antwoord van June Bridals
Hi Alexis,
Thank you for sharing your concerns.
We aim to balance affordability with quality craftsmanship, and we regret that the product didn’t meet your expectations.
We acknowledge there’s room for improvement in aligning product presentation with online visuals.
Best regards,
Junebridals
No response for return confirmation
I ordered a dress that was pretty, but did not fit well or look good on me. I emailed to get a return confirmation, as the refund policy describes, but have not received a response. I emailed on 4/10, 4/13, and 4/20. No response.
22 april 2025
Review zonder uitnodiging
Antwoord van June Bridals
Dear Jess,
We sincerely apologize for the delayed response and any inconvenience caused. Our team has reviewed your case, and a colleague has reached out directly to resolve your return request. Your feedback is invaluable, and we’re truly sorry the dress didn’t meet your expectations. If you need further assistance, please don’t hesitate to contact us.
Thank you for giving us the chance to make things right.
Best regards,
Junebridals
My dress is a beautiful as the picture…
My dress is a beautiful as the picture they display on the website.
17 april 2025
Antwoord van June Bridals
Hi Dale,
Thank you for your lovely feedback! We're delighted your dress
matches the website's beauty. Come back anytime! 💐
Best regards,
Junebridals
DO NOT BUY FROM JUNE BRIDALS!!
DO NOT BUY FROM JUNE BRIDALS!!
They are a scam. I purchased a dress in February, didn't receive for 6 weeks. The dress was awful and looked nothing like the pictures. Was going to cost $50 just to ship back. They promised a partial return but here we are two months later and still no return or response.
16 april 2025
Review zonder uitnodiging
Antwoord van June Bridals
Hello Christine,
We sincerely apologize for your experience. Our records indicate the order was delivered on March 12th, earlier than the estimated March 16th timeline. Regarding returns, our policy requires customers to cover return shipping. We have now prioritized your refund request and will process it within 6-8 days. For further assistance, please contact support@junebridals.com. We value your feedback and are committed to improving our service.
Warm regards,
Junebridals
Went with the custom size and it was red
Went with the custom size and it fits perfect. Amazing quality as well!
15 april 2025
Antwoord van June Bridals
Hi Regan,
Thank you! We’re delighted your custom-sized dress fits perfectly and meets your expectations. It’s a pleasure creating special pieces for customers like you! 🌟
Warm regards,
Junebridals
Good price, great quality, received updates on order status
Received updates after placing order; arrived one day later than the estimated timeframe. Beautiful, well-made dress - true to pics, packaged well, fits well, price was very reasonable. I would buy from this vendor again.
1 april 2025
Antwoord van June Bridals
Hello Jamie,
Thank you for your feedback! We’re thrilled you love your dress and appreciate your understanding about the slight delay. We hope to serve you again soon! ❤️
Warm regards,
Junebridals
I have been trying to contact June…
I have been trying to contact June bridals for a return for over a week now. I have send emails and Facebook messages and had no response, is so frustrating. I feel they are prolonging the response to be out of the return policy day.
7 april 2025
Review zonder uitnodiging
Antwoord van June Bridals
Hi Yessica,
We sincerely apologize for the delayed communication and fully understand your frustration.
While the return request must be submitted within 14 days of delivery, the physical return timeline is flexible—we understand logistics can take time!
We’ll ensure this is resolved promptly within your policy window.
Thank you for your patience.
— June Bridals Team
I have asked for a refund and have…
I have asked for a refund and have recieved one delayed response. I've emailed multiple times (March 28, April 3,7,10,14) and have not recieved a return shipping label. This website is a scam!! I will be filing a dispute with my bank. Buyers be ware.
14 april 2025
Review zonder uitnodiging
Antwoord van June Bridals
Hello,
We deeply regret the inconvenience you've experienced. Upon reviewing your case, we confirm that return instructions were sent to the email associated with your order.
Please let us know if you require additional assistance, and we'll prioritize your case. Your satisfaction is our priority, and we appreciate the opportunity to make this right.
Kind regards,
Junebridals
Buyers beware! Wrong sizes and no communication about returns!
Have sent several emails and they are not responding to emails about a return. Our next step is to dispute charges with the bank.
28 maart 2025
Review zonder uitnodiging
Antwoord van June Bridals
Dear Valued Customer,
Thank you for bringing this to our attention. We sincerely apologize for the delayed response and any frustration this has caused. We've reached out regarding your return request. Kindly check your inbox (including spam/junk folders) for the return instructions.
We value your feedback and are committed to improving our service.
Best regards,
Junebridals
Bad customer service
I ordered a dress from June Bridal, and while it was pretty, the dress was not for me. It was too long and did not fit right. I contacted customer support the day after receiving the item to ask for a return. They finally responded to me 4 days later and requested more information, which I gave them the same day. I now have not received a response in 5 days. I have sent several follow-up emails and still nothing. I just want to return my dress. Very frustrating experience.
14 april 2025
Review zonder uitnodiging
Antwoord van June Bridals
Thank you for reaching out. We sincerely apologize for the delayed communication and the frustration this has caused. We’ve received your return request and are prioritizing its resolution. A team member will follow up with you shortly to confirm next steps. Your patience is greatly appreciated as we work to resolve this promptly.
Kind regards,
The June Bridal Team
Dress was beautiful…Customer Service was poor.
The dress I bought was beautiful it just wasn’t the right dress for me. Like others who have reviewed June Bridals in the past I as well have had issues with the Customer Service. The day after I received my dress I sent an email to the return center requesting a return. No response. Sent another email without response. Tried to contact their Facebook page. No response.
It is very frustrating. June Bridals is a nice company, but nice companies don’t succeed if they don’t have good customer service.
7 april 2025
Review zonder uitnodiging
Antwoord van June Bridals
Dear Lauren,
Thank you for taking the time to share your feedback, and we sincerely apologize for the frustration you’ve experienced. We deeply regret the delays in responding to your return requests and any inconvenience this has caused.
Please know that we’ve now received your return inquiry via email and have sent detailed instructions to assist with the process. Our team is prioritizing your case to ensure a smooth resolution.
We’re committed to making this right and hope to regain your trust.
Thank you for your understanding,
June Bridals
Save yourself the hassle. Don't order from June Bridals
Ordered a standard size without alterations. Dress had considerably shorter sleeves than images in listing. Strings were hanging off the dress all over the place. I requested a return from customer service as stated in their return policy. It was only 2 days after delivery. No response. I sent another email 5 days after that. Still no response. Finally, I had to dispute the charges with my credit card company. Definitely a Customer-NO-service company. Save yourself the hassle.
2 april 2025
Review zonder uitnodiging
Antwoord van June Bridals
Dear Jess,
Thank you for sharing your feedback. We sincerely apologize for the inconvenience. We’ve emailed you to request photos to verify the details and resolve this promptly. Kindly check your inbox (including spam).
We value your patience and will ensure a solution.
Best regards,
Junebridals
Just wondering I ordered a dress on…
Just wondering I ordered a dress on April 3rd I’m just wondering how long it will take to get to mw’
3 april 2025
Review zonder uitnodiging
Antwoord van June Bridals
Dear Haley,
We sincerely apologize for the communication delay. Your dress is now being meticulously crafted with an estimated delivery by May 2nd. We've emailed full tracking details and offered priority service options - please check your inbox for instant support.
Thank you for allowing us to correct this experience.
Best Regards,
Junebridals
Customer service was good dress is…
Customer service was good dress is gorgeous and although I ordered the wrong size they were able to get me a new one quickly and refund me partially. Thank y’all so much !!!!
2 april 2025
Antwoord van June Bridals
Dear Hope,
🙌 We truly appreciate you taking the time to share your experience! It was our pleasure to help with the size adjustment - we're delighted everything worked out smoothly. Your kind words about our team's service mean the world. Wishing you many joyful moments in your stunning dress! 💐
Best Regards,
Junebridals
Size is great and correct so Worth it love it
Great service dress is drop dead gorgeous 🥰
2 april 2025
Antwoord van June Bridals
Dear Tina,
💖 Thank you so much for your wonderful feedback! We're thrilled to hear the dress fit perfectly and lived up to your expectations. Knowing our service helped you feel helpful truly makes our day! 🌟
Warm Regards,
Junebridals
No Customer Service
I ordered a dress in February. My credit card was charged immediately but the dress didn’t arrive until March 28. The quality of the dress was very poor - the bow was off-center, the material was cheap. I have emailed daily and called, but have gotten no response. The website says I need a return authorization and must return within 7 days, but how can I do that if no one gets back to me? I will be taking it up with my bank. Very disappointed, as I paid over $200 for this dress.
So, after writing my review here, I received a reply from June Bridals, offering to allow me to return the dress (minus $50 shipping), plus I would have to pay to ship the dress to China. Alternatively, they offered to refund me $150 and I could keep the dress, which I accepted, but now they're ghosting me again.
What do I need to do to get this resolved?
27 maart 2025
Review zonder uitnodiging
Antwoord van June Bridals
Dear Roxanne,
Thank you for sharing your feedback. We take your concerns seriously and would like to address them promptly. Upon reviewing our records, we confirm your order was delivered on March 28, aligning with the original estimated timeline. However, we sincerely apologize for the quality issues you experienced and the lack of communication.
We’ve checked all inboxes (including spam folders) but did not receive any emails from the address associated with your order. To resolve this, we will proactively reach out to you directly via email today to assist with a return authorization and quality assessment. Please check your inbox (and spam folder) for our message. We value your satisfaction and will ensure a swift resolution.
Thank you for your patience.
Best regards,
June Bridals Team
Horrible customer service
Horrible customer service. Emailed many times and received no response. They say to return something you need authorization. You’ll never get the authorization. They never answer emails to help you. Worse customer service ever!
1 april 2025
Review zonder uitnodiging
Antwoord van June Bridals
Dear Customer,
We’re truly sorry for the frustration you’ve experienced. We’ve sent an official information request via Trustpilot to gather your order details and assist you. However, to expedite resolution, please email us directly at [support@junebridals-service.com] with your order number. Our team will prioritize your case, issue a return authorization immediately, and ensure a full refund.
We acknowledge our lapse in communication and are reinforcing our customer service protocols to prevent such issues. Thank you for giving us another opportunity to make this right.
Best regards,
June Bridals Team
The worst customer service ever
The worst customer service ever! Waiting for over 3 weeks for a response back to “confirm a partial refund “. They suggested that they refund me approximately $95 instead of me returning. Which is fine because of shipping to China. However, can’t get a response back to confirm this now! What a waste of time and resources for me. I would never order from them again. Ever!!
7 februari 2025
Review zonder uitnodiging
Antwoord van June Bridals
Dear Ashley,
Thank you for your patience! We’ve confirmed your $95 refund and processed it today – please allow 3-5 business days for bank clearance. A confirmation email has been sent to your email. We apologize for the delay and appreciate your understanding.
Best regards,
Junebridals
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