My dress arrived in a timely manner, even with custon measurements! I am so happy with it! I did choose the "As Pictured" for the color option and was expecting a more "Off White" color but it is defi... Toon meer
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I am so mad I didn't read these reviews first. The dress was nothing like the picture. Very cheap material and no additional material for alterations as listed on the website. The measurements listed... Toon meer
Bedrijf heeft geantwoord
The dress was well priced, fast shipping, great communication from the team, tracking on the shipment was helpful. I havent worn the dress, only tried it on, but seems well made. I did not do custom... Toon meer
Bedrijf heeft geantwoord
I was a little skeptical about buying my wedding dress online, but this was totally worth it. The dress was beautifully made, and was very chic and elegant. The quality of the dress was also pretty gr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Shop wedding dresses, bridesmaid dresses, prom dresses, formal dresses & evening dresses at affordable price. High quality dresses come in all styles and silhouettes.
Contactgegevens
Beijing, Verenigde Staten
- junebridals.com
3,2
Gemiddeld
360 reviews
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Brides beware—this is a deceptive…
Brides beware—this is a deceptive company.
They advertise free returns, but that’s completely false. You cannot return your dress—instead, they offer only a tiny partial refund, no matter how bad the issue is.
I ordered a lace boho-style gown, and what I received wasn’t lace at all. It was a cheaply made dress with random pieces of lace-like fabric sewn on in patches—nothing like what was pictured and definitely not custom work.
I also paid extra for a dress bag, but it came stuffed in a vacuum-sealed plastic bag instead. No protection, no presentation, and not what I paid for.
I reached out to customer service multiple times—both by phone and email. The phone number is fake; no one ever answers. Out of all the emails I sent, I only received one response, offering me $50 back for a $312 dress. That’s all they would do, and they refused to accept a return or provide further help.
Do not waste your money. This company is misleading, unresponsive, and not worth the risk—especially for something as important as your wedding.
26 juli 2025
Review zonder uitnodiging
Antwoord van June Bridals
Dear Customer,
Thank you for taking the time to share your feedback. We take all customer concerns seriously and aim to address them thoroughly.
First, we would like to clarify that our return policy has never included "free returns" – this information is clearly stated on our website, and we encourage you to review our Return Policy for details.
Regarding the quality of the dress you received, we truly regret any disappointment. To investigate this further, we kindly ask that you provide photos of the item via email, as this will help us assess the situation accurately.
In terms of the dress bag, our records indicate that the bag was included with your order as purchased. It’s possible there was a misunderstanding in how it was packaged, and we’d be happy to clarify once we have more details.
We’ve checked our email and phone systems using the name associated with this review, but haven’t found corresponding records. As mentioned, we’ve reached out via Trustpilot to request additional information to locate your order. Once we receive it, we’ll prioritize resolving this for you.
We appreciate your patience as we work to address your concerns.
Sincerely,
Junebridals
I ordered dress
I ordered dress, had a problem with color and would not allow me to pick. Emailed them and it was corrected. The dress was perfect and can not wait to wear for vow renewal. Anyone looking for a special dress this is the company to go with.
1 augustus 2025
Antwoord van June Bridals
Dear Elisabeth,
Thank you so much for taking the time to share your wonderful experience with us—we truly appreciate your kind words!
We’re thrilled to hear that we were able to address the color concern promptly via email and that the final dress exceeded your expectations. It means the world to us to be part of such a special occasion like your vow renewal—we can just imagine how stunning you’ll look wearing it!
Your recommendation means a great deal, and we’re incredibly grateful for your support. Wishing you a beautiful and memorable vow renewal celebration—may it be filled with all the joy and love you deserve.
Thank you again for choosing us!
Warm regards,
Junebridals
NO REFUNDS GIVEN
I am still waiting for a refund after weeks and weeks. DO NOT BUY ANYTHING FROM THIS COMPANY!
31 juli 2025
Review zonder uitnodiging
Antwoord van June Bridals
Hi Kimber Gray,
As per transaction records, your USD 100 refund was “Reviewed and Processed” and “Settled” on Jun 23, 2025 (attached receipt was sent by email). We fulfilled the partial refund without a return agreement on time.
Kindly recheck your account. If there’s still an issue, contact us directly. We hope you adjust the review to reflect the facts.
Thanks,
Junebridals
Perfect!
I suggest this shop very much! They have big choice of beautiful dresses. I love the dress which I ordered. The service was also super, fast delivery, communication and taking care of clients is great.
I highy recommend it!
Monika
31 juli 2025
Review zonder uitnodiging
Antwoord van June Bridals
Hi Monika,
Thank you so much for your wonderful feedback! We’re thrilled you love your dress and appreciate our service—from the selection to delivery and client care.
Reviews like yours keep us going. Happy to have you as a satisfied customer, and we look forward to serving you again!
Best regards,
Junebridals
Thank you so much of perfect dress
Thank you so much of perfect dress. Delivery happened as you promised. Quick response allways from customer service ☺️
29 juli 2025
Antwoord van June Bridals
Dear Piiantupa,
Thank you so much for your lovely feedback! ☺️
We're delighted that you love your "perfect dress" and that it arrived right on schedule! It's also great to hear our customer service team provided quick and helpful responses whenever you needed them. We strive to make every step smooth and reliable.
We truly appreciate you taking the time to share your positive experience. We cherish knowing you're happy with your dress and our service. We hope you feel absolutely beautiful wearing it and look forward to the possibility of creating something special for you again in the future!
Best Wishes,
Junebridals
Very pleased with my custom order! Measurements were SPOT ON!
I emailed with questions about a custom order, they responded within a couple days. I was so hesitant placing this order. I measured exactly as instructed on their website, placed the order, rush delivery and shortly after received an email saying it was in production already. I received an email saying it was being shipped and received a tracking #. For 5 days the tracking didn't change but the 6th day I received notification it was being delivered that day. I got the dress 5 days EARLIER than they said when I purchased it! I was still skeptical about what it was going to look like when I opened this package! I actually had them remove the sleeves, add cap sleeves with a scalloped edge. I noted the length of sleeve I wanted and its PERFECT. I had them lower the neckline also. The measurements were spot on. I couldn't believe it. I was already looking around for other dresses because I had a bad feeling after reading some reviews but this dress came out EXACTLY how I pictured. (Modest Floral Beach Boho Lace Summer Wedding Dress) I wish I were the size of the model on their website but it still looks great on me with a custom fit! I'm 5'3 143lbs) The lining of the dress has a good weight to it. The lace is exactly as pictured on their site. I have to say, for me ordering a custom dress online, especially a wedding dress, I am so pleased with my order and would purchase from here again. Just take a tape ruler and measure exactly as their site instructs and you're going to have a gorgeous custom dress for the fraction of the price a boutique with alterations would cost.
29 juli 2025
Antwoord van June Bridals
Dear Kimberly,
Wow! Your review truly made our day! 🌸
We're absolutely thrilled that your custom wedding dress turned out to be everything you dreamed of! Hearing that the fit was "SPOT ON" based on your meticulous measurements is the best compliment we could receive – it means our process works! We're so glad the adjustments (no sleeves, cap sleeves with scallops, lowered neckline, perfect sleeve length!) were executed exactly as you envisioned. It's wonderful that the lace and lining met your expectations and that the dress arrived even earlier than promised!
Thank you for trusting us with such an important purchase, especially after initial hesitation.
Enjoy your stunning Modest Floral Beach Boho dress on your special day – you deserve to feel amazing! We'd be honored to create for you again.
Warmly,
Junebridals
Inconsistent craftsmanship and custom size off
The overdress was really the wrong size. I am paying $50 to have someone try to fix but now it will have a seam down the sleeve that will look ugly. It's too small across the back so only the front skirt was enlarged to fit my size and the top was very very baggy and sagging so they have to take it in on the top to get it to lie smooth like the photo. It also doesn't match the photo fabric at all. The lace is quite different but that is not a big deal... It's just more white and shiny while the original is calm and elegant and not shiny.
The buttons down the side are nice and pretty but one loop was broken before I got it.
The slip dress fits fine.
29 juli 2025
Antwoord van June Bridals
Dear Customer,
We apologize for the issues with your recent purchase. Your feedback is crucial to us, and we are committed to improving our services and quality based on your input.
Your satisfaction is our priority, and we will strive to address these issues and enhance our quality control.
Thank you for bringing these matters to our attention. We value your feedback and hope to serve you better in the future.
Best regards,
Junebridals
I spent a lot of hours looking for my…
I spent a lot of hours looking for my dream dress, then I stumbled upon Junebridals which I was skeptical about but then I saw the reviews for this dress from other brides and I took a chance. Unfortunately by the time I found it, I had to have it expedited because my wedding was 3 weeks away. The young lady who helped me not only got it shipped a week ahead of schedule, they did a great and wonderful job custom making it to fit me after having a baby 8mths ago. I’m extremely impressed and more than satisfied with the effort and this was the best customer service experience I’ve had throughout my wedding planning. I would come back and recommend Junebridals, you guys are amazing. Thank you so so much for making my dream come true!!!
25 juli 2025
Antwoord van June Bridals
Dear Ren,
Reading your review made our day! Thank you so, so much for taking the time to share your wonderful experience with Junebridals and for placing your trust in us, especially for such a special moment.
We are thrilled beyond words to hear that we helped make your dream dress a reality and delivered it perfectly for your special day! ⏱️✨ Knowing that our team's effort in handling your expedited request and ensuring a perfect fit contributed to your happiness is the greatest reward for us. It means everything to know we played a part in making your wedding planning journey smoother and your special day even more beautiful.
Your heartfelt words about our customer service truly touch us. We strive to go above and beyond for every bride, and hearing that we succeeded for you is incredibly motivating. Thank you deeply for your amazing recommendation! 🙏
Wishing you a lifetime filled with love, joy, and all the happiness you deserve! 💍💕
Warmest Wishes,
Junebridals
More beautiful than the pictures!!
I was worried with some of the reviews on other review sites but I received my dress two days early and it is incredible! The pictures didn’t do it justice! Custom fit was perfect as well! Thank you!!!!❤️
20 juli 2025
Antwoord van June Bridals
Dear Carmen,
We’re absolutely thrilled to hear that your dress exceeded your expectations! 🌟 Thank you so much for taking the time to share your experience—it truly means the world to us.
It’s music to our ears knowing you found the dress even more beautiful in person than in our photos, and that the custom fit was perfect for you! We pride ourselves on craftsmanship and attention to detail, so your words are incredibly rewarding.
We’re also delighted we could ease your worries with early delivery—you deserve nothing less than a seamless experience.
Thank you again for your trust and kind words. We’d be honored to dress you again anytime!
Warmly,
Junebridals
June Bridal DOES NOT HAVE A RETURN…
June Bridal DOES NOT HAVE A RETURN POLICY. Be very clear about that before you purchase anything!
A dress was delivered. My daughter tried it on the next day, and it didn't fit well. Tried to return the dress that day and was told I could go through a convoluted process that would have given me a partial refund...maybe. The company also expects tags to still be attached to the dress. The tags for this dress were never attached to the dress at all! The tags are completely intact. Amazingly bad service. Do not shop here!
16 juli 2025
Review zonder uitnodiging
Antwoord van June Bridals
Thank you for your feedback. We sincerely apologize for the frustration regarding the return process.
We have reviewed your case and our email communication history. To clarify:
We do have a return policy.
Regarding the tags: We will accept the return with the intact tags included, even if not attached.
As discussed via email, we are committed to resolving this.
Action Taken:
We have sent you the full return instructions today (July 17, 2025) to the email address on file.
Please return the unworn dress with all tags. Upon receipt, we will process a full refund.
We value your business and hope this resolves the matter.
Sincerely,
JuneBridals
The dress that arrived was absolutely…
The dress that arrived was absolutely shocking in terms of quality. The fabric was cheap and poorly constructed, with visible defects throughout. he sizing was completely off any recognizable standard.
Worst of all, when I attempted to return this defective product, June Bridal made the process as difficult as possible. They created numerous obstacles and delays, clearly trying to discourage me from proceeding with the return. Even after I paid an additional £20 in postal costs to send the dress back to them, they are still refusing to refund the original £129 purchase price.
15 mei 2025
Review zonder uitnodiging
Antwoord van June Bridals
Hi Pantea Modiri,
Thank you for the feedback. We take after-sales issues arising from your order very seriously.
After checking the email records, you filed a return application with us because the dress was too small.
We have not received your reply since we provided you with the return information in May. We did not know that you had returned the package until we received your email again recently asking about the refund progress.
Please provide the accurate return shipping number, and we will apply for a refund for you according to the return policy.
Sincerely,
The June Bridal Team
Wedding Dress
The dress I bought is absolutely gorgeous! I really liked getting the frequent updates on the order.
1 juli 2025
Antwoord van June Bridals
Hi Heather,
Thank you so much for your wonderful review! We're thrilled to hear you love the dress and found our order updates helpful. Knowing you're happy with both the product and the experience means a lot to us. We hope to see you again soon!
Best regards,
Junebridals
the service
well even thought there is no phone to comunicate at least they respond via email and i m satisfty with the information thank you and my refund as i bought 2 dressess
24 juni 2025
Antwoord van June Bridals
Dear Customer,
Thank you so much for your kind feedback! We're delighted to hear you were satisfied with our email communication and the information provided. We’re glad we could resolve the refund for your two dresses promptly. Your understanding means a lot to us! If you ever need assistance again, we’re just an email away. ❤️
Best,
Junebridals
The dress was beautiful
The dress was beautiful. JuneBride was very responsive with customer service. Great quality and willing to work on a return.
24 juni 2025
Antwoord van June Bridals
Dear Customer,
Thank you for your wonderful review, and we're thrilled you loved the dress! At JuneBride, we pride ourselves on quality and responsive customer service. We’re happy we could assist smoothly with your return—your satisfaction is our priority. We’d love to welcome you back anytime! ✨
Best,
Junebridals
Sizing is perfect and dress looks exactly as pictured
I went with custom sizing and the dress fits like a glove. It is beautiful and looks just like the picture! I can not wait to wear it on my wedding day. Order time was very quick also. I have no complaints about this order at all. Hands down a very easy process. I would recommend.
12 juni 2025
Antwoord van June Bridals
Dear Customer,
Congratulations on your upcoming wedding! We’re thrilled to hear that your custom-sized dress fits perfectly and exceeds your expectations. It’s an honor to be part of your special day, and we’re so glad our process—from ordering to delivery—felt seamless for you.
Thank you for trusting us and for recommending our brand. Wishing you a magical wedding day!
With gratitude,
Junebridals
Very poor customer service
Very poor customer service. I ordered a dress and it did not fit. I have called over 6 times leave a voice message and my order/phone #. I furthermore, sent 3 emails with no response. If I do not hear anything I will contact my bank to dispute the charge. I have proof of the above. Order # xxxxx -134737
21 mei 2025
Review zonder uitnodiging
Antwoord van June Bridals
Dear Beth,
Thank you for reaching out, and we sincerely apologize for the frustration and inconvenience you’ve experienced. We take your feedback very seriously.
Regarding the fit of your dress: Our records show that you ordered a Size 6, which was crafted precisely according to the measurements you selected at checkout. For future orders, we highly recommend reviewing our Size Chart to ensure the perfect fit, as sizing can vary across brands.
We also deeply regret the delay in responding to your calls and emails. Our customer service team operates Monday–Friday, and we were unable to address weekend messages promptly. Rest assured, we are addressing this internally to improve our response times.
Our team has contacted you and sent you the return information. Please check your email and complete the return when you are free.
We value your patience and are committed to making this right.
Warm regards,
Junebridals
Love it!
The dress is beautiful! Fits to size. We are having it hemmed but otherwise it’s ready to wear. Easy purchase and delivery process.
17 juni 2025
Antwoord van June Bridals
Dear Customer,
Thank you for taking the time to share your positive experience! We’re delighted that the dress arrived beautifully, fits true to size, and that the hemming is the only adjustment needed. It’s wonderful to know the purchasing and delivery process was smooth for you.
We hope you enjoy wearing it for your special event!
Best wishes,
Junebridals
Antwoord van June Bridals
Hi Dawn,
Thank you for your 4-star review! We truly appreciate you taking the time to share your experience. We’re sorry to hear the dress felt smaller than expected. Your feedback helps us improve sizing accuracy.
We’ve sent a message to help resolve this for you. Your satisfaction is our priority!
Gratefully,
Junebridals
Exactly as pictured!
I didn’t want to spend thousands of dollars on a dress I’d wear once (I’m frugal) so I checked out this website, let me tell you..this dress is GORGEOUS. I know some dress websites are a scam, and I know that because I fell victim to one a month ago! So I was nervous about ordering but I’m sooo glad I did! It is exactly as shown. I’m 5’4 and with some 3 inch heels, the length is perfect. I ordered a size 8 (I’m 160 pounds) but I’m in my weight loss era so it doesn’t quite fasten in the back yet, but it will soon! Also, I received the dress 7 days after placing my order! I live in North Texas for reference! I’m weary about reviews sometimes but you can take it from me, if you’re thinking about ordering this dress, DO IT. Also my waist is SNATCHED in this dress! I wear a B cup and won’t even need to wear a bra because it fits the girls perfect! It’s not too low cut and when I bend over I’m not flashing anyone! Anyway, buy the dress, you won’t be disappointed!
18 juni 2025
Antwoord van June Bridals
Hi Julie,
Thank you SO much for taking the time to share your experience with us! We’re absolutely thrilled to hear that you love your dress, especially knowing you took a chance on us after a past scam experience. That means the world to us!
We’re delighted the dress arrived perfectly (and so quickly—7 days to North Texas is awesome!) and that the length, fit, and design exceeded your expectations. You’ve totally made our day with details like the "SNATCHED waist" and how well it supports without a bra—we design with real comfort and confidence in mind!
We’re rooting for your "weight loss era" and have no doubt you’ll rock that size 8 very soon! 👗✨
Thanks again for trusting us and for shouting your love for the dress. If you ever need styling tips or future wardrobe wins, we’re here for you!
Happy twirling,
Junebridals
"Made to Order" is a Scam!
The dresses are quoted as "made to order" yet expert seamstress pointed out significantly poor quality & is not "handmade". The sizing is absurd & is not accurate on the site. Unfortunately the policies protect June Bridals & NOT the consumer. HORRIBLE experience & now seeing fake reviews posted, it's such a scam and waste of money. DO NOT buy, keep your hard-earned money!
2 juni 2025
Review zonder uitnodiging
Antwoord van June Bridals
Dear Customer,
We genuinely appreciate all feedback as it helps us improve. To ensure clarity and accuracy regarding your order, we’d like to share the following details:
1. Sizing Process & Collaboration
Your Order: Standard Size 6 (Bust 34.5" / Waist 27.5" / Hips 37.75" / Hollow-to-Floor 59")
Measurement Submission: You initially provided self-measured photos. As communicated, these unfortunately couldn’t be validated per industry standards for made-to-order garments.
Our Support: When kindly advised about this, you acknowledged, "I can provide professional measurements if needed". Despite our follow-ups, these were never received.
2. Quality & Craftsmanship
All made-to-order pieces undergo strict quality control and feature hand-finished details (beading/appliqués).
Note: No quality concerns were raised during our active email exchanges, where solutions were discussed. These claims emerged only after proposed resolutions were declined.
3. Solutions Offered & Declined
We prioritized your satisfaction by offering flexible options:
Solution 1: Remake your dress at a significant discount.
Solution 2: Return and full refund
Solution 3: Keep the dress + receive a partial refund (no return required).
You declined the above solutions. We regret that we couldn’t resolve this collaboratively.
4. Transparency & Policies
Our size chart, measurement guide, and tutorial video (on every product page) clearly outline industry standards. For optimal fit, we encourage referencing these resources.
Policies exist to protect both parties; we’ve upheld our commitments thoroughly and in good faith.
We remain open to constructive dialogue should you reconsider our solutions.
Warmly,
Junebridals
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