Juni Reviews 

A recall request is way too difficult for them. 3 weeks ago i discovered i had made a wrong transfer by mistake, and i then asked Juni support to do a simple recall request to the recipient but this task took them 3 weeks to do and i've still not hear back. Really not the support you want from a bank. I cannot recommend this to anyone - it's very unserious.

I will strongly agree with below 1 star reviews. Juni is a complete disaster now in 2025.

It started good, was helpful, we had a contact person.

This year without warning our entire credit line. Leaving no argument or anyone to speak to. Just done.

Would highly avoid this company unless you want problems down the line!

I would strongly urge anyone considering opening an account with Juni to go elsewhere.

Our company always paid our balances on or before the due date, however our line of credit was pulled overnight, without warning, along with a generic email stating that we no longer met their "risk adjusted return criteria." This obviously led to a very stressful time, as important payments were being declined whilst we sorted alternative arrangements.

It was impossible to get hold of anyone to speak to on the phone at Juni and had to resort to emails which were delayed in their response, considering the urgency of the matter for us, and always repeated the same generic message without further explanation of the situation.

Honestly an awful experience.

Juni have both blocked out accounts previously, and now decided to close all accounts within the UK, leaving everyone high and dry.

What an absolute shit show of a bank.

As the owner of ESL Dansk Distribution ApS, I feel compelled to warn others about my disastrous experience with Juni.co.
Due to Juni’s sudden and unexplained account freezing, I have lost both customers and suppliers. Without access to my own account, I have been unable to pay my suppliers on time, and I have been unable to verify or confirm incoming payments from my customers. This has caused significant damage to my company's reputation and operations.

Out of nowhere, Juni blocked my account and simply sent a generic message saying: "We have placed a temporary restriction on your account while we conduct a review, in line with our internal policies and regulatory obligations."
Since then, it has been 12 days without any real answers, despite my repeated requests to either close the account and transfer the balance to my other bank (where I have never experienced any problems) or to at least explain the reason for the freeze.

There is also the serious issue of the substantial amount of money already standing on my account. I have no idea what is happening with these funds, and Juni has refused to provide any reassurance or clarification.

Initially, I chose Juni because of their competitive prices, but now it is clear: price and quality go hand in hand. Cheap does not mean reliable.
I strongly advise everyone to stay away from Juni.co. They freeze your funds without cause, block your access to your own money, and hide behind standardized, meaningless responses.
If they can hold your money hostage for weeks without explanation, who knows what else they might do?

My sincere plea to Juni: respond to the blockade urgently and allow me access to my own funds.

Absolutely disgusting company.

Long standing customer, clearing full statement balance within days of receiving statement i.e. up to 30 days early.

Receive email out of the blue saying they suspending our account without any reason other than we dont meet their risk adjusted return criteria.

No idea what that means other than they don't make enough money from us to meet their return criteria.

Again, we pay on time, and mostly early within days of receiving statement date.

Stay well away from this awful company.

Juni (juni.co) är en bra plattform för e-handelsföretag med många användbara funktioner, som möjlighet till virtuella kort och cashback-program. Kundtjänsten är också hjälpsam och lyhörd. Dock känns det som att vissa delar av plattformen fortfarande saknas och behöver förbättras för att verkligen leva upp till sitt fulla potential. Sammanfattningsvis är det en bra lösning, men inte utan brister. 3 stjärnor.

Oerhört bra och smidig plattform. Lätt att förstå och navigera på. Rekommenderas starkt till andra e-handlare!

We had the pleasure of working with Juni.co as our financial partner, primarily using their digital credit cards for seamless payments. Our company was recently sold, and our account was transferred to the new owners. Throughout this transition, we received exceptional support.

The assistance provided was always professional, friendly, and prompt. We were guided through every step of the process with great care, ensuring everything went Smoothly ;).

I highly recommend Juni.co and their team, with a special mention for Rebecka. Thank you for everything!

Had a lot of issues with exchange rates, slow admin and haulted payments with my swedish bank and joined juni to solve these. Juni is a amazing bank, i can't believe that companies still use traditional banks. Juni has everything a traditional bank has and more! I've saved so much time and money + amazing customer service!

An unbelievable disappointing end to what was a good relationship. A severe lack of communication, solutions or empathy, makes me feel like Juni has lost its routes a little.

As one of Juni’s early customers for last 2 years, a good relationship was built, I had adapted to their new structure for our account halving my credit terms and implementing a £50 a month charge (much more than Amex or Capital on Tap) - through the loyalty I agreed with this and stayed with Juni.

Due to a confusion around a direct debit automatic payment system (which Juni still do not have) meaning manual payments are required for changing amounts every month. Juni terminated and blocked our account instantly, without warning or courtesy call. Which after 2 years of customer, communication and support was upsetting but also very disappointing.

This impacted all our marketing ads, shipping couriers payments failing, and causing a huge loss of revenue over 24 hours. A huge inconvenience and very costly too.

It seems Juni have reached a point where they no longer care or have empathy to small businesses or owners, which was the reason I went with them in the first place over other providers. The lack of courtesy, when I felt a valued customer shows this.

They will claim multiple (small) late payments, but with a disregard to what was an agreed situation whilst they have no automatic payment solution. Even still, courtesy and communication to a 2 year customer who has spoke nothing but good of the business, doesn’t take a lot.

If you're in the e-commerce space, Juni is hands down the best banking option out there. As an e-commerce brand owner running ads regularly, we found Juni to be a game-changer. Their platform allows us to issue unlimited virtual spend cards, making it incredibly easy to manage our advertising and operational expenses with flexibility. You can create new cards in seconds, which is perfect when scaling campaigns or adding team members.
One of the standout features is the cashback program. Getting money back on your spending is a huge plus, and it feels like free money every time! Juni makes it effortless to maximize your business’s financial management and boost profitability. Highly recommend it for anyone running an e-commerce business! Additionally, Juni has provided us with an exceptional account manager, Carolina, who has been incredibly attentive to our needs. She’s always alert, keeping an eye on our account and even notifying us when our balance is running low or when important updates occur. Having that personalized level of support has been invaluable for our business, allowing us to focus on growth without worrying about missing anything critical.

Love Juni so far, had a great experience with Jamie that helped me get set up with Credit for our business

Easy to get in contact, really helpfull employees and moreover a simple way to create creditcards and start doing payments with cashback.

En riktigt smidig plattform med smart cashback-funktion för kortköp, vilket gör den idealisk för e-handelsverksamheter och andra företag med stora annonsutgifter. Dessutom erbjuds gratis valutakonton med konkurrenskraftiga växlingsavgifter, vilket är ett stort plus.

The credit/debit card platform is extremely easy to use, and our account managers have always been very helpful and super-responsive. I've been very happy with all our dealings with Juni.

Juni is a super important part of our business! We would not have the opportunity to grow our product line and stock, while keeping our cash flow without Juni.

The customer service is always great and very helpful, you can reach out and get help directly when something is very urgent but you also have a personal "success manager". A person who will help you with more strategically on how to use Juni and are updating you with their latest updates and news.

It is a platform that have been missing some parts, but it's always in motion and a lot are happening all the time – it's fun to be together on this journey.

I always recommend Juni to my e-com colleagues. It's madness to not have an account.... :)

Juni ha facilitado, con un customer service magnífico, el crecimiento de LAAGAM.

Espero que nuestra relación siga siendo tan provechosa durante nuestro crecimiento

A must for every e-commerce company! The staff really help you with everything and make sure you utilize all their features. Nice!