Products were different color shade than in the picture. All the fabrics were really bad quality. Return policy is really dreadful. I wouldn’t recommend this company anyone.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Kommer ta över trökbanker som Swedbank. De är smidiga, smarta och kommer med nya lösningar hela tiden. Det är inte helt perfekt, men här får man svar under dagen, Swedbank ger svar EFTER 5 TILL 7 AR... Toon meer
Bedrijf heeft geantwoord
Vi har varit kunder till Juni under cirka två år. Ett samarbete som gynnat oss mycket! Vi som mediabyrå hanterar många av våra kunders annonskonton. Tack vare Junis smidiga korthantering så har v... Toon meer
Bedrijf heeft geantwoord
Vi är otroligt nöjda med både Juni som bank och med vår kontaktperson, Adrian Mellbin. Adrian har varit väldigt professionell, tillgänglig och lösningsorienterad i alla lägen – han ser alltid till att... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Modern banking. Real-time control. Juni provides business banking, spend management, accounting and financing, on one powerful platform and app.
Contactgegevens
Stockholm, Zweden
- support@juni.co
- juni.co
3,6
Gemiddeld
433 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Thank you for support
Thank you for support, always responsive and helpful
19 september 2023
Review zonder uitnodiging
Antwoord van Juni
Hi Yulia,
Thank you so much for your review!
Delighted to hear you're loving our customer service! We pride ourselves on delivering world-class support.
Thanks,
Eliza Chereau
Customer Success Lead - EMEA
Antwoord van Juni
Hi Vianca,
Thank you for taking the time to write a review!
Great to hear you're enjoying the cash back rewards - we can't wait to show you what else we have in store!
Thanks,
Eliza Chereau
Customer Success Lead - EMEA
If you can’t handle the regulations, stop instead of rejecting everyone who is not your ideal customer
After providing all the information and documentation, I got rejected due to regulatory reasons.
Truth to be told, I am a senior KYC/CDD specialist and understand the regulatory environment. My business is registered and active in The Netherlands, a neutral risk country, CRS with a transparant and simple UBO structure as I am a sole entrepreneur.
I digitally identified and verified with a driving license successfully.
I have a small ecommerce business selling one product from stock, with Klarna and all, and does not impose any risk.
There is literally no significant and material regulatory risk over there. The standard e-mails rejecting the application and from recovery blaiming “regulations” are annoying and weak.
Just tell me you don’t like me as a client business wise. Too small to be profitable on me. Don’t use the regulatory card, because that way you tell me indirectly I impose a significant KYC/CDD risk making me look like a criminal and that’s annoying me the most!
14 september 2023
Antwoord van Juni
Hi Nabil,
Thank you for taking the time to write a review.
It is important to note that currently we can only work Limited Liability Companies, and sadly cannot work with Sole Traders at this moment in time.
We are bound by our licence that we adhere to, and that means sometimes saying no to customers. I'm sorry that affects you and I wish you and your business the best going forward.
Thanks,
Eliza Chereau
Customer Success Lead - EMEA
Juni is just great
Juni is just great.
It gives our team the payment tools, the analytics, the payment methods being issued within minutes and the set of reporting suitable for our accounting team.
No more trouble with lack of payment tools for a Facebook.
An specifically our manager - Rasmus is just awesome.
5 september 2023
Review zonder uitnodiging
Antwoord van Juni
Hi Sergey,
Thank you for taking the time to write a review!
Great to hear that you are enjoying the platform so far and that you finding the dashboard useful! We've got so many new and exciting features due to be released in the second half of the year and we can't wait to show you what's in store!
Rasmus is a world-class Customer Success Manager - I'm delighted that you are enjoying working with him.
Thanks,
Eliza Chereau
Customer Success Lead - EMEA
Smoothest onboarding in the industry
Smoothest onboarding in the industry. Some minor issues, but all taken care of within an instant by the Juni team.
We are probably not exactly Juni's target audience, but its a great way as European ad company to get cashback on card spend. Plus, it's one of the cheapest ways to convert USD to EUR and vice versa at good rates.
10/10 would recommend.
17 augustus 2023
Review zonder uitnodiging
Antwoord van Juni
Hi Rico,
Thank you so much for your review!
I'm delighted that you've had such an enjoyable experience during the onboarding process.
Great to hear that you are enjoying our FX product and that Juni has helped you save on FX fees. We've got so much more in the pipeline that we can't wait to show you!
Thanks,
Eliza Chereau
Customer Success Lead - EMEA
I've been an user of Juni since the beta
I've been an user of Juni since the beta. I run an ecommerce business and their cashback system is great for our ads spending.
Support is awesome and reactive, would recommend Juni 100%.
31 juli 2023
Review zonder uitnodiging
Antwoord van Juni
Hi Adam,
Thank you so much for your review!
I'm delighted that you're enjoying the cashback reward on your ad spend and loving our support team!
Thanks,
Eliza Chereau
Customer Success Lead - EMEA
They were very quick to respond to…
They were very quick to respond to questions and provided great customer service. The payment service works great for what we need and the bookkeeping functions shows great promise.
31 juli 2023
Review zonder uitnodiging
Antwoord van Juni
Hi Felix,
Thank you for your review!
We aim for nothing less than speedy world-class service - delighted to hear you're having a great customer experience so far and that you're enjoying the bookkeeping feature. Much more to come on this very soon!
Thanks,
Eliza Chereau
Customer Success Lead - EMEA
Very happy with Juni
I am very happy with Juni. It is a great way to manage my business expenses and also the exchange rates are very favorable. I would definitely recommend it to other businesses.
17 juli 2023
Review zonder uitnodiging
Antwoord van Juni
Hi Md,
Thank you for your review!
Delighted to hear that the Juni platform is making it easier for you to manage your business expenses and get more for your money when it comes to FX!
We've got so many exciting new products and features in store - watch this space!
Thanks,
Eliza Chereau
Customer Success Lead - EMEA
As one of the first to board the Juni…
As one of the first to board the Juni ship, we've been nothing but amazed by their relentless evolution and customer-centric innovations. Ava, our Account Success Manager, has consistently delivered top-notch service, handling our queries with speed and expertise. The platform itself is an epitome of convenience, and the unique ability to create an unlimited amount of Mastercards has given us unparalleled control over our financial operations. Add to that the benefits of a credit line and cashback on all transactions, and Juni becomes more than just a service - it's a crucial cog in our business machinery. We're delighted to be part of their journey, and we couldn't imagine running our business without them.
26 mei 2023
Antwoord van Juni
Hi Guy,
Thank you so much for your wonderful review!
Ava is great - I'm delighted to hear that you are enjoying working with her and that she's enabling you to get the most value out of Juni!
We can't wait to show all the new features we have in store for you. Watch this space!
Thanks,
Eliza Chereau
Customer Success Lead - EMEA
Easy to set up and good service!
14 juli 2023
Review zonder uitnodiging
Antwoord van Juni
Hi Wes,
Thank you for your review!
We aim for nothing less than world-class service - delighted to hear you're having a great customer experience so far and that you've found your account easy to set up.
Thanks,
Eliza Chereau
Customer Success Lead - EMEA
I am incredibly impressed with the…
I am incredibly impressed with the outstanding service and user-friendly website provided by Juni. It has proven to be the ideal solution for managing our marketing budget effectively.
13 juli 2023
Review zonder uitnodiging
Antwoord van Juni
Hi Jalal,
Thank you so much for your review!
We pride ourselves on world-class service. I'm so glad to hear you are enjoying using Juni so far and finding the tool has simplified the way you manage your marketing spend.
Thanks,
Eliza Chereau
Customer Success Lead - EMEA
Really personalised service with an…
Really personalised service with an account manager phoning me during our application and helping me out with how to make most use of my account. I love the cashback option on the debit card.
22 juni 2023
Review zonder uitnodiging
Antwoord van Juni
Hi,
Thank you so much for taking the time to write a review!
Glad to hear you are enjoying working with your dedicated account manager who is showing you how to get the best out of the platform - we can't wait to show you all the exciting new features we have coming out!
Thanks,
Eliza Chereau
Customer Success Lead - EMEA
Great support!
22 juni 2023
Review zonder uitnodiging
Antwoord van Juni
Hi Jesper,
Thank you for your review!
We aim for nothing less than world-class support - delighted to hear you're having a great customer experience so far.
Thanks,
Eliza Chereau
Customer Success Lead - EMEA
Excellent product and support
We have recently started using juni, the product is easy and intuitive to use. Perfect platform for our media buying needs. Jenna our contact at juni helped us every step of the way, from account application to helping us understand and use the platform. Overall very happy with Juni
12 juni 2023
Review zonder uitnodiging
Antwoord van Juni
Hi Chris,
Thank you for taking the time to write a review!
I'm delighted that Juni is making a difference to your day-to-day and that you are enjoying using the product so far!
Jenna is one of a kind and goes above and beyond to understand our customers' needs and show them the true value of the product. I'm so glad to hear that you've enjoyed working with her!
Thanks,
Eliza Chereau
Customer Success Lead - EMEA
Juni does the job!
It took a while before our application was granted, but now everything is installed we really like the services of Juni.
Very handy and clear dashboard - with new creditcards created in 1 click. Nice onboarding & support if needed.
1 last tip - the Chrome mobile version is not loading properly, but we do use another browser on mobile for now.
13 juni 2023
Review zonder uitnodiging
Antwoord van Juni
Hi Sven,
Thank you for taking the time to write a review!
I'm delighted to hear that you are enjoying the platform so far and that you find the dashboard useful! We've got so many new and exciting features due to be released in the second half of the year and we can't wait to show you what's in store!
Thank you for your feedback on the Chrome mobile version. I understand your dedicated account manager jumped on the case right away and this was resolved the same day!
Thanks,
Eliza Chereau
Customer Success Lead - EMEA
Both Rasmus and Juni's onboarding team…
Both Rasmus and Juni's onboarding team are great!
We applied our 4th application with Juni and the onboarding team reviewed and approved our new account application within one day only. This was the fastest and best onboarding experience ever. Also Rasmus is always very helpful and assist us on all daily request/issues we might have.
26 mei 2023
Review zonder uitnodiging
Antwoord van Juni
Hi Skevi,
Thank you for putting your trust in us with not just one business but four!
Glad to hear our fantastic onboarding team swiftly got you live on the platform and ready to go, and that you've enjoyed working with Rasmus - he's great!
Thanks,
Eliza Chereau
Customer Success Lead - EMEA
Great service, nice fees, perfect customer support
With Juni our payments for advertisement and freelancers' services are very simple. With perfect customer support, manager Rasmus we can resolve any issues regarding our experience with Juni.
17 mei 2023
Review zonder uitnodiging
Antwoord van Juni
Hi Antonis,
I'm so glad to hear that Juni has simplified the way you make payments, and hopefully freed up some of your valuable time!
Rasmus is great, so I'm delighted to hear you are enjoying working with him and that he's delivering an exceptional customer experience for you.
Thanks,
Eliza Chereau
Customer Success Lead - EMEA
we are using Juni service for a couple…
we are using Juni service for a couple of months. Our manager Rasmus is extremely responsive and always trying to find better solution for any of our requests. Thanks
18 mei 2023
Review zonder uitnodiging
Antwoord van Juni
Hi Anastasia,
Really glad to hear you are enjoying working with your Account Manager Rasmus - he's great! We pride ourselves on world-class service!
Thanks,
Eliza Chereau
Customer Success Lead - EMEA
Works perfectly, great service.
The card works perfectly, the platform is great. Also what makes the difference is to have an account manager (Rasmus) to rely on in case of doubts, issues or what ever.
17 mei 2023
Review zonder uitnodiging
Antwoord van Juni
Hi Agustin,
Great! Really glad to hear you love the platform and you value having your fantastic account manager Rasmus on hand to help!
Thanks,
Eliza Chereau
Customer Success Lead - EMEA
helpful account managers
helpful account managers, give tips and tricks, and chase info if you have questions
16 mei 2023
Review zonder uitnodiging
Antwoord van Juni
Hi Kimberly,
Thank you so much for taking the time to write a review!
Fantastic! Great to hear that your account manager is helpful and enabling you to get the best out of the product.
Thanks,
Eliza Chereau
Customer Success Lead - EMEA
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