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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Products were different color shade than in the picture. All the fabrics were really bad quality. Return policy is really dreadful. I wouldn’t recommend this company anyone.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Kommer ta över trökbanker som Swedbank. De är smidiga, smarta och kommer med nya lösningar hela tiden. Det är inte helt perfekt, men här får man svar under dagen, Swedbank ger svar EFTER 5 TILL 7 AR... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Vi har varit kunder till Juni under cirka två år. Ett samarbete som gynnat oss mycket! Vi som mediabyrå hanterar många av våra kunders annonskonton. Tack vare Junis smidiga korthantering så har v... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Vi är otroligt nöjda med både Juni som bank och med vår kontaktperson, Adrian Mellbin. Adrian har varit väldigt professionell, tillgänglig och lösningsorienterad i alla lägen – han ser alltid till att... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Financiële instelling
  2. ook in
  3. E-commerceplatform
  4. E-commerceservice

Geschreven door het bedrijf

Modern banking. Real-time control. Juni provides business banking, spend management, accounting and financing, on one powerful platform and app.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

433 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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3,6

Alle reviews

(433)

11 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great Account Manager - Service

Account manager was very helpful in accommodating our needs for our account. Gave lots of insights on how we could get more from our Juni account.

15 mei 2023
Review zonder uitnodiging
Logo Juni

Antwoord van Juni

Hi Maria,

Thank you so much for taking the time to write a review!

Really great to hear you are enjoying working with your Account Manager and that you are being shown how to get the most value out of your Juni account. We pride ourselves on excellent service!

Thanks,

Eliza Chereau

Customer Success Lead - EMEA

Beoordeeld met 5 van de 5 sterren

Super easy to use and cash back is great!

Super easy to use, the platform is great and cash-back rewards are brilliant!

12 mei 2023
Review zonder uitnodiging
Logo Juni

Antwoord van Juni

Hi Chris,

Thank you so much for taking the time to write a review!

Glad to hear you are enjoying the platform so far - we can't wait to show you all the exciting new features we have coming out!

Thanks,

Eliza Chereau

Customer Success Lead - EMEA

Beoordeeld met 5 van de 5 sterren

Excellent Service

Thank you, Ava, for your exceptional support in onboarding our company onto the client portal. Your help with resolving technical portal issues, providing personalised training videos, facilitating an increase in account credit availability, and undertaking a brief research study to support future personalised product offerings has been greatly appreciated.

Your commitment to providing outstanding customer service is evident, and it has been a pleasure working with you. I appreciate your regular check-ins to ensure that we are satisfied with your service, and your friendly and warm manner has made our interactions enjoyable.

Once again, thank you, Ava, for all that you have done for us. Your efforts are greatly appreciated, and we look forward to continued collaboration with you in the future.

22 april 2023
Review zonder uitnodiging
Logo Juni

Antwoord van Juni

Hi Anthony,

Thank you for your review! Ava is great so glad you are enjoying having her as your CSM.

Wait until you see what we have coming next on our product roadmap, it will take things to the next level!

Thanks,

Jack Goulston

Senior Director Of Commercial

Beoordeeld met 1 van de 5 sterren

I had a terrible experience trying to…

I had a terrible experience trying to open an account with Juni. Despite their promises that the process would take just a few minutes, it ended up taking over three weeks, and ultimately they were unable to open the account at all. Even more frustrating was their inability to provide a clear explanation for why they were unable to fulfill their promises. This lack of transparency and follow-through was extremely disappointing and left me feeling like my time had been wasted. I would not recommend Juni to anyone.
I strongly believe they are scammer and just collecting your documents . stay away from them.

21 april 2023
Review zonder uitnodiging
Logo Juni

Antwoord van Juni

Hi,

Thank you for taking the time to write a review. It is important to note that we are a regulated entity, and therefore literally cannot give specific reasons around who we can and can't work with and why.

I am sorry this led you believe us to be 'scammers',and we follow all rules on data protection and collection. As well as on AML regulations.

We are bound by the regulations we adhere to, that means sometimes saying no to customers, sorry that affects you and I wish you and your business the best going forward.

Thanks,

Jack Goulston

Senior Director Of Commercial

Beoordeeld met 5 van de 5 sterren

Challenging the status quo of business banking!

Really pleased with the platform and team. Our ecommerce company has been using Juni for a couple of months and had a great experience so far. Really clear communication with the staff, who are very passionate about their mission to revolutionise this sector.

They are very receptive to feedback and are constantly adding to their roadmap, providing updates and improving the system/features. The debit card based cash back is really good!

Special mention to Jamie who has been first class to deal with since day one. No pushy sales tactics, just straight up guidance and support!

14 april 2023
Review zonder uitnodiging
Logo Juni

Antwoord van Juni

Hi Kyle,

Amazing! Very excited for you to see and use the new features we have coming,

Thanks,

Jack Goulston

Senior Director Of Commercial

Beoordeeld met 1 van de 5 sterren

They are scammers

They are scammers, stay away from them. I have provided all the information correctly. I also have a good ads Announcement history, and my company has a tax number, and it is old. I have a very strong record, and they obtained my information, and the application was rejected again. This is the second time that I have been rejected.

4 april 2023
Logo Juni

Antwoord van Juni

Hi Koko Koko,

Thank you for taking the time to write a review. We are a regulated entity and therefore are bound to some strict restrictions over who we can and cant work with. Unfortunately we are unable to give context as to why when we say no to a business. Especially regarding nature of business and jurisdictions.

I am sorry we are unable to work together and I wish you and your business all the best,

Thanks,

Jack Goulston

Senior Director Of Commercial

Beoordeeld met 5 van de 5 sterren

Our experience with Juni has been…

Our experience with Juni has been excellent over the past 6 months. We are very impressed with the responsiveness of their customer service team. They are friendly, professional and swift to answer queries. I would highly recommend Juni to dynamic brands who intend to scale fast.

24 maart 2022
Review zonder uitnodiging
Logo Juni

Antwoord van Juni

Hi Fred,

Thank you for your review. Glad you are loving Juni, wait til you see the new features we have coming!

Thanks,

Jack Goulston

Senior Director Of Commercial

Beoordeeld met 5 van de 5 sterren

Juni is just brilliant!

I love Juni because you get cashback on all of your transactions and it's really helpful when managing your ad spend. We now use it for our main card.

The receipt attaching is super useful and none of the major banks offer this feature.

Our account manager (Ava) is super friendly and useful and ensures that our experience with Juni is seamless. We have not experienced such support from any other provider hence we plan to stay with Juni for a long time!

22 maart 2023
Review zonder uitnodiging
Logo Juni

Antwoord van Juni

Hi James,

Thank you so much for taking the time to write a review. Wait until you see what we have coming for receipt matching etc. Ava is great! Glad you are enjoying having her as your Customer Success Manager.

Thanks,

Jack Goulston

Senior Director Of Commercial

Beoordeeld met 5 van de 5 sterren

Great company and great customer…

Great company and great customer service!

22 maart 2023
Review zonder uitnodiging
Logo Juni

Antwoord van Juni

Hi Jan,

Thanks so much, glad you love our service!

Thanks,

Jack Goulston

Senior Director Of Commercial

Beoordeeld met 5 van de 5 sterren

Easy to use

Easy to use, simple interface, and great personal support.

22 maart 2023
Review zonder uitnodiging
Logo Juni

Antwoord van Juni

Hi Jan,

Great stuff, we pride ourselves on support so glad you are getting the best from it.

Thanks,

Jack Goulston

Senior Director Of Commercial

Beoordeeld met 5 van de 5 sterren

Most practical bank ever

Great service, no bs, very fast and useful customer support. Good cashback amount.

They're the main bank I use. Absolute 10/10 for any business needs.

21 maart 2023
Review zonder uitnodiging
Logo Juni

Antwoord van Juni

Hi Adrian,

Fully agree with your sentiment, couldn't have put it better myself. Wait and see what we have planned in the future as well!

Thanks,

Jack Goulston

Senior Director Of Commercial

Beoordeeld met 5 van de 5 sterren

Love the cashback incentive Juni…

Love the cashback incentive Juni provides. One of the few EU company doing it! Also great customer service.

20 maart 2023
Review zonder uitnodiging
Logo Juni

Antwoord van Juni

Hi,

Thank you so much for your review, love you are enjoying our product and transparent features and promotions.

Thanks,

Jack Goulston

Senior Director Of Commercial

Beoordeeld met 5 van de 5 sterren

Great Service

Great Service, thank you for your Support Rasmus! All in all very satisfied with Juni so far :)

20 maart 2023
Review zonder uitnodiging
Logo Juni

Antwoord van Juni

Hi Felix,

Great to hear, Rasmus is great his job!

Thanks,

Jack Goulston

Senior Director Of Commercial

Beoordeeld met 5 van de 5 sterren

1% back on all spend

Great for managing ad spend. Useful integrations that help to cut down on bookkeeping chores.

10 januari 2023
Review zonder uitnodiging
Logo Juni

Antwoord van Juni

Hi Nicos,

Thank you for you review. Great you are loving our integrations, wait until you see what is coming in Q2!

Thanks,

Jack Goulston

Senior Director Of Customer Success

Beoordeeld met 5 van de 5 sterren

Couldn't be happier

We have been using Juni for around 10 months and have yet to experience any major issues!
Our account managers, Ava and Mayra, are fantastic and always respond to any queries or concerns quickly, with detailed solutions.
Juni really listen to their customer base and are always working on improvements and additions, and our account manager always ensures we are kept in the loop.

17 maart 2023
Review zonder uitnodiging
Logo Juni

Antwoord van Juni

Hi Lucy

Thanks for your review.

Glad you are enjoying working with the brilliant Ava & Mayra, we pride ourselves on world class service.

Best,

Jack Goulston

Senior Director Of Customer Success

Beoordeeld met 5 van de 5 sterren

Great service

Responsive company, useful for credit lines

8 maart 2023
Review zonder uitnodiging
Logo Juni

Antwoord van Juni

Hi Jerome,

Thank you for your review! Glad you are enjoying our credit offering, we love supporting business such as yours continued growth.

Best,

Jack Goulston

Senior Director Of Customer Success

Beoordeeld met 5 van de 5 sterren

Great platform

Great platform - Easy to use and an excellent 1% cashback on all spending!

24 februari 2023
Review zonder uitnodiging
Logo Juni

Antwoord van Juni

Hi Alun,

Thank you so much for your review, glad you are finding Juni easy to use, wait until you see what is coming in Q2!

Jack Goulston

Senior Director Of Customer Success

Beoordeeld met 5 van de 5 sterren

Great Cash back and Customer service support

We are using Juni last 14 months, great 1% cash back for every purchase and media buying we spends.
Easy to make multiple currencies payment with GBP, USD, EUR account for our inventory purchase
Great customer service, we had dedicated account manager to resolve any issue quickly
Best user interface easy to use more feature introduced...

24 februari 2023
Review zonder uitnodiging
Logo Juni

Antwoord van Juni

Hi,

Thank you so much for taking the time to leave a review. Wait until you see what we have in store from a currency perspective going forward! We are very excited to show you these features.

Best,

Jack Goulston

Senior Director Of Customer Success

Beoordeeld met 5 van de 5 sterren

Great company and great service

Great company and great service. Easy to get started and very efficient for multi currency businesses. Also, simple credit onboarding helpful staff!!

23 februari 2023
Review zonder uitnodiging
Logo Juni

Antwoord van Juni

Hi Joe,

Thank you so much for taking the time to write a review. Glad you enjoyed your onboarding experience, it is something we have worked very hard on optimising.

Thanks,

Jack Goulston

Senior Director Of Customer Success

Beoordeeld met 5 van de 5 sterren

Game changer for Lassie

Juni´s solution is working great for us at Lassie! Amazing and intuitive user interface with many important and helpful features (for accounting, analysis etc.). Our CSM Sebastian has been there for us from the start - very supportive and always available when needed!

20 februari 2023
Review zonder uitnodiging
Logo Juni

Antwoord van Juni

Hi Gabriel,

Thank you so much for taking the time to write a review. The fact you call us a game changer is a great source of pride. Thank you for having faith in us as your solution.

Thanks,

Jack Goulston

Senior Director Of Customer Success

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