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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had a great experience from K Beauty, I ordered Wednesday and it arrived today all products inside and a free face mask and a lovely hand written note thanking me for buying from them which I though... Toon meer

Beoordeeld met 1 van de 5 sterren

If 0 star review was an option, they would have received that. Do not order from this company. I ordered a large bundle of medicube skincare products for my partners 30th birthday that never arrived.... Toon meer

Beoordeeld met 5 van de 5 sterren

Great company, bought on saturday morning - dispatched the same day, recieved 3 working days later, really impressed at the speed! Also, very well packaged, little glass bottles in bubble wrap so they... Toon meer

Beoordeeld met 1 van de 5 sterren

I placed an order on 20th December but still haven't received it. The tracking number does not work, and no one is replying or even acknowledging my emails. I want a refund. I would also advise anyo... Toon meer

Bedrijfsgegevens

  1. Gezondheids- en schoonheidsartikelen winkel
  2. Cosmetica winkel

Informatie afkomstig van verschillende externe bronnen

Shop Korean beauty product at K-Beauty UK Leading brands with many cruelty free options to add to the ten step routine Enjoy LUXURY SAMPLES + FREE SHIPPING


Contactgegevens

2,9

Gemiddeld

TrustScore 3 uit 5

122 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

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2,9

Alle reviews

(122)

3 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

would give them 0 if i could

would give them 0 if i could! unprofessional, rude customer service.

4 januari 2023
Review zonder uitnodiging
Logo K-Beauty UK

Antwoord van K-Beauty UK

Hi Lewis,

I am sorry to hear you had a bad experience with our customer service team, I tried searching through our customer service emails and cannot find any contact with you - could you please reach out to me at hello@k-beauty.co.uk so I can get this issue sorted out for you ASAP

Kind Regards,
Martina

Beoordeeld met 1 van de 5 sterren

No communication, order a month late...

Has been almost a month since I have been sent a tracking number for my order that does not work. Tried contacting the company, but with no response so far.

14 december 2022
Review zonder uitnodiging
Logo K-Beauty UK

Antwoord van K-Beauty UK

Hi Kelvin,

Thanks for your review.

I’m sorry to hear about your issues with your order, I understand how frustrating it is when parcels get lost in the post, and I hope your refund arrived without issues.

If you have any other comments or questions, you can reach out to me at hello@k-beauty.co.uk

Kind Regards,
Fintan

Beoordeeld met 1 van de 5 sterren

I made my order last July 3

I made my order last July 3. I havent received any updates since then.
Still havent received my order as of today july 15. Tracking number doesnt work aswell. Customer service doesnt want to do anything up until july 19 meanwhile they have taken the payment last july 3

8 juli 2022
Review zonder uitnodiging
Logo K-Beauty UK

Antwoord van K-Beauty UK

Hello,

Thank you for your review.

I'm so sorry to hear about the issues encountered with your recent order and I understand your frustration. After looking at your account, I can see that this matter has now been resolved by our Customer Service team.

If there's anything else we can help you with, please don't hesitate to contact us at hello@k-beauty.co.uk.

Kind regards,
Jessica

Beoordeeld met 5 van de 5 sterren

customer service is great

I was unhappy with the customs tax at first, but the company immediately contacted me and made a full refund. I guess because of a misunderstanding between the company and customs. They showed a lot of interest, thank you.

23 maart 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great company

Great company, bought on saturday morning - dispatched the same day, recieved 3 working days later, really impressed at the speed! Also, very well packaged, little glass bottles in bubble wrap so they dont break and overall well packaged so nothing was damaged. Highly recommend v organised company thank you! :D

10 februari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love it!

Since I discovered this website, I’m obsessed with it. So much K-Beauty to chair from, and the shipping is fast. I also love they offer so many kits so that you can try out different products before committing to a full size one! Recommend!

16 juni 2021
Beoordeeld met 5 van de 5 sterren

Amazing! Great customer experience

Placed an order paid for next day delivery and it came! All products at such good prices I cannot fault! They also were really kind and sent me so many samples with my order super happy will certainly order again great customer experience

17 maart 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service, quick and easy delivery, and free samples even with a small order. I will definitely order again and so happy with my product and the service.

7 maart 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I've brought from K-beauty a few time...

I've brought from K-beauty a few time, never had a bad experience; quick delivery and helpful service but wish there's more range on both skincare and makeup. I'll still give them 5/5 because I'm sure there will be more products in the future.

26 februari 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best skincare company EVER

I just received my parcel of 5 products from K-beauty over NewYear 2020... it arrived in a couple of days! Now considering the panademic that’s pretty amazing?! When the parcel arrived it was in a bright pink Jiffy bag! Gorgeous! I knew I was going to be impressed. I have been wanting to try Korean skincare for a long time because Korean girls skin is so dewy and they always look fresh faced. All the products K-beauty sell are high end with a lot of natural and costly ingredients... however it’s not reflected in the price!? Their prices are more than reasonable. In my experience of purchasing skincare of this quality I was paying about four times as much in the past! When I opened the cute Jiffy bag all my order was superbly packaged and the dispensers and containers were first class. I had three free samples, one of them retailed at a fiver on their site! I couldn’t wait to try my order and I love all of them. I am a converted Korean brand user and will only go to this company for my future skin care. Now, I have to be honest I do have high standards in how I spend my money and I am 100 % satisfied with everything k -beauty has to offer. Their clear website was easy to navigate...placing my order was hassle free..receiving my products with free delivery in a couple of days was impressive and their products are first class. Please do not hesitate to use this company..... you will be very happy and look a lot younger! Lol x x x x x. Can’t wait to place another order! X x x.

5 januari 2021
Review zonder uitnodiging

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