What you need when you rely on an expensive test instrument is great service and backup. This is what Kane provides. When I send my Kane analysers in for service and calibration, they're usually tur... Toon meer
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Lees wat reviewers zeggen
Overall very good service. The turnaround is fast. I posted the analyser on Monday afternoon and had it back Wednesday morning. The only niggles are that the analyser needed charging when I got... Toon meer
Everytime I send my device to Kane for calibration, it comes back clean with fresh filters etc. This time the screen had a few lines of pixels missing that I never mentioned to them, it came back work... Toon meer
The analyser was returned quickly.I put in my gas sniffer for repair,they replaced with brand new one.It is an essential piece of equipment so I was really pleased.When I have contacted Kane they ha... Toon meer
Bedrijfsgegevens
Over Kane International
Geschreven door het bedrijf
Welcome to KANE
The UK’s best handheld emissions analysers with the best after sales service or your money back
KANE analysers have KANE CARE - our Queen's Award winning 10 Year warranty, same day service & 20 Year all inclusive pricing or your money back.
Some KANE analysers have KANE LINK - our promise to future proof your analyser for tomorrow’s Heat Pumps, Hydrogen boilers & ACR systems.
Our Welwyn Garden City & Greater Manchester centres are certified to ISO 9001, 14000 & 17025 and we have the only UKAS gas certification centre for O2, CO, CO2 & NO analysers.
We support customers in over 40 countries through sales & service partners and sister companies in France, Germany, North America, Mexico, China, Hong Kong & Korea.
Call 0800 059 0800, visit www.kane.co.uk or email sales@kane.co.uk for more information.
Contactgegevens
KANE House, 11 Bessemer Road, AL7 1GF, Welwyn Garden City, Verenigd Koninkrijk
- 0800 059 0800
- sales@kane.co.uk
- kane.co.uk
4,4
Uitstekend
6K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Easy and very quick
24 juli 2026
I sent my analyser to be calibrated
I sent my analyser to be calibrated, it came back it was calibrated but for some reason or other the miter was really struggling to work , it was making a horrendous noise and seemed very close to giving up!!. They still charged me the full amount of £378. Very very disappointed in the manner of which they have conducted themselves.
23 juli 2026
Antwoord van Kane International
Hi Vincent
Thanks for your review.
I'm sorry to hear your analyser wasn't returned in a condition we would expect. I can see this has since been repaired under KANE CARE Warranty and was identified as a faulty pump that had been damaged in transit on the original return to yourself.
I trust everything is working as it should now for you, but please do reach out on 0800 059 0800 or emailing uksales@kane.co.uk if you require any further assistance and our team will be happy to help.
Thanks again for being a KANE customer.
Kind regards
Brad
Sent in for service
Sent in for service, would not turn on and power supply faulty.
Said it had been fully tested and calibrated when it could not even turn on.
Edit.
It was returned and came back still faulty
22 juli 2026
Antwoord van Kane International
Hi Sean
Thanks for leaving us a review.
I'm sorry to learn we missed your request and this wasn't picked up. I can see this has since been repaired under KANE CARE Warranty and trust everything is working as it should for you.
If you require any further assistance, please do reach out on 0800 059 0800 or emailing uksales@kane.co.uk and our team will be happy to help.
Thanks again for being a KANE customer.
Kind regards
Brad
Everything was straightforward and item…
Everything was straightforward and item returned quickly
15 juli 2026
First class service
From the point of contact to book the units in for service to receiving them back was just first class service the speed of the turn over was great.
Because we use the units all the time when we service heaters.
20 juli 2026
Straight forward and quick.
23 juli 2026
Very quickly sorted and posted back
Very quickly sorted and posted back, thanks Kane 5* A+
10 juli 2026
Reliability & Servicing: We have continued to purchase Kane products because we have never needed to get anything repaired.
The quick, reliable servicing and recalibration of equipment is extremely important to us. The friendly customer services when asking for advice on product selection.
17 juli 2026
All done very smoothly and quickly
All done very smoothly and quickly, analyser back in a couple of days
5 juli 2026
Quick and fast returns always do what’s…
Quick and fast returns always do what’s needed fast
11 augustus 2025
Simple and fast return
5 juli 2026
Very good communication skills
Very good communication skills, fast, very
Efficient and deliver on time, extremely professional company 10 out 10
10 juli 2026
Great service
Great service, straight forward, no hassle, best comprehensive customer care. Very personalised
6 juli 2026
I sent off my anyliser as instructed …
I sent off my anyliser as instructed and recieve it back after calibration the next day which was outstanding service.
9 juli 2026
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