I’ve been really impressed with the Core Duffel Bag. The size is perfect for the gym and there’s plenty of storage to keep everything organized without the bag feeling overly bulky. I can easily... Toon meer
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Lees wat reviewers zeggen
The bag arrived quickly, wrapped securely, and I was surprised at the thickness of material, and ruggedness of the zippers. It has more than enough storage to carry water, supplements or the like. Lot... Toon meer
My message to Katamu through their website was answered promptly and professionally. Dominic was extremely polite, understanding, and helpful. My issue was resolved within 24 hours. I am very happy. I... Toon meer
I don’t often write reviews. The quality of Katamu is top notch & their customer service is even better. It’s a breath of fresh air to buy from a brand that cares for the entire experience. If you wer... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Born in 2022. At Katamu we build high-performance lifting gear. Our mission is simple: to fuel your growth, back your grit, and keep you lifting—physically, mentally, and for life
Contactgegevens
1007 S 12th Street, 53094, Watertown, Verenigde Staten
- hello@katamu.co
- katamu.co
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Heeft 42% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Customer service answered super quickly…
Customer service answered super quickly and i was able to hit new prs with the lifting belt, and the wraps are 10/10
Best belts I've used highly recommend I…
Best belts I've used highly recommend I say belts bc i have 4 and each one as good or better than the last
I’m very happy with both the product…
I’m very happy with both the product and the customer service. The quality of the product is excellent and exactly as described. I initially ordered a larger size, but I needed to exchange it for a smaller one.
The exchange process was smooth and hassle-free. Customer service was responsive, helpful, and guided me through the entire process.
Overall, a great experience. I would definitely recommend this product and this company.
Great service
Dominic was extremely quick to respond, resolved my issue rapidly with a good outcome. Great tone on their emails.
Great customer service
My mom accidentally ordered me the wrong colour and size for Christmas. The exchange process was a breeze:) The products are high quality too, good quality material and stitching.
Katamu is amazing!!!
Katamu is amazing!!!
Harvey from Katamu was fantastic! I recently bought a belt but accidentally got the wrong size! Harvey made the returns process a breeze! Easy to contact and replied quickly to emails! The product itself was fantastic looks amazing and works amazing!
Could not be happier! Thank you so much!
Hands down one of the best companies…
Hands down one of the best companies I’ve done business with. Not only are the quality of their products GREAT, but the customer service is unmatched.
I don’t know if I can go to anyone else for my lifting gear, outside of Katamu. Customer for life!
Got the wrong size
Got the wrong size, Katamu helped me out with that. I order the wrong size and contacted them and received a response the same day. We stayed in contact and I was able to get a exchange.
Excellent Customer Service
Excellent Customer Service. I was a first-time purchaser of this company's products and made an error in the size that I ordered. I easily found the refund/exchange information on their website, received a next day response to my inquiry regarding an exchange, and was easily able to execute the exchange with great communication from the company every step of the way.
Customer service was great for a…
Customer service was great for a return! Replied fast and very friendly.
Knee Sleeves Replacement
I had an issue with my sleeves within the one year warranty period and the support team was very responsive and made sure all details were taken care of to replace it. 10/10 service. I’ve bought sleeves, wraps, straps and a belt and they all work wonderfully.
After I accidentally ordering the wrong ordering the wrong size knee sleeve
After I accidentally ordering the wrong size of knee sleeves, I reached out too Katamu. The experience has been fantastic; they were incredibly respectful and understanding of my situation. They responded quickly and provided a solution right away. Excellent customer service
Quality of Lever Belts
Quality of their lever belts is excellent, the buckle isn’t flimsy at all and not to mention the designs are fantastic, I decided to take deadlifts more seriously instantly jumped from 385x1 to 405x2 great product, great belt, can’t wait to chase more PRs with Katamu.
Love Katamu and their team
Love Katamu and their team, even after I wasn’t able to get the original design I wanted for my strength kits. I was able to choose another design in its place. Love that we were able to make it work out in the end and can’t wait to receive my equipment.
Tremendous support and extremely…
Tremendous support and extremely responsive to address questions. Product is very well made and my son is so excited to use it.
Great customer service and great…
Great customer service and great quality material. I had ordered a few items from Katamu, and when I had not received one of the items that I had ordered, I reached out and their team helped me very quickly to help get it replaced.
Great Customer Service from Start to Finish
I recently had to exchange a product, and I honestly couldn’t be happier with how smooth and easy the entire process was. From start to finish, the customer service was terrific. The customer rep who assisted me through email, was absolutely great — very responsive, friendly, and genuinely helpful. He made the exchange for a different product simple and stress-free, answering all my questions and making sure everything was handled quickly.
It’s rare to come across customer service like this nowadays. Katamu customer service was professional, kind, and clearly cared about making sure I had a good experience. This company truly has great customer service, and people like them make a huge difference. I wouldn’t hesitate to shop with them again and highly recommend them to anyone!
Great customer service
Great customer service very fast responses
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