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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Highly recommended. Quick and smooth on boarding. Linked my bank account so they can assess you on more than just your credit rating. Accepted with a really good interest rate, low credit limit but... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Actual financial standing: Myself: Bus Driver - £500 per week Wife: Child Careworker - £2000 per month Recent Law Graduate and funding my postgraduate through petty bus users. Denied e... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent customer service when required. Easy to chat online and get issues resolved pretty quick therefore. Always good that get an email transcript also for records in case was further issue. Andro... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent customer service. Had issue with my direct debit on the first 2 month, was called by Maurizio who was fantastic and explained the issue was at there end. It's lovely that you can email or... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Financiële instelling
  2. Niet-bancaire financiële diensten

Over Keebo

Geschreven door het bedrijf

Keebo is the credit card to start building credit.

At Keebo, we use open banking data to paint a more representative portrait of financial responsibility. It's simple to link your existing bank current account to our proprietary technology which allows you to be approved, even if you’ve never had credit before.

Keebo Grow is our new points-based programme giving you a clearer path to get a higher credit limit.

Every action and transaction you make goes towards getting you Keebo points which contribute to building your credit limit.

The more accounts you link up with us, the quicker you can accelerate your goals.

Want to apply for a Keebo card? Visit our website! www.keebo.com

Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

152 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

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3,7

Alle reviews

(152)

1 review in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent credit card

Excellent customer service.
The app is gorgeous and the best credit card experience on the market. Applying was so clear, and using is even better. Highly recommend!

28 september 2022
Review zonder uitnodiging
Logo Keebo

Antwoord van Keebo

Hi Cansu,
Thanks for your 5 star review of Keebo.
We are so happy to welcome you onboard.
Best wishes,
Team Keebo

Beoordeeld met 5 van de 5 sterren

Quick and easy

Quick and easy way to get credit and start improving the score.

28 september 2022
Review zonder uitnodiging
Logo Keebo

Antwoord van Keebo

Hi Elliot,
Thanks for your 5 star feedback.
We really appreciate your positive comments.
Best wishes,
Team Keebo

Beoordeeld met 5 van de 5 sterren

Very easy application process and amazing service

Very easy application process. I love the credit building feature and customer service is amazing. I would recommend Keebo to everyone.

28 september 2022
Review zonder uitnodiging
Logo Keebo

Antwoord van Keebo

Hi Marcin,
Thanks for your 5 star feedback of Keebo.
We really appreciate your comments.
Best wishes,
Team Keebo

Beoordeeld met 5 van de 5 sterren

Fantastic customer service

The signing up process was easy and straightforward. I had a couple of queries before completing my application and spoke with Maurizio, who was very helpful and took his time to answer the queries I had. Great service from Maurizio and I would highly recommended Keebo

28 september 2022
Review zonder uitnodiging
Logo Keebo

Antwoord van Keebo

Hi Angela,
We are delighted to read your 5 star feedback on Keebo.
Our Head of customer service takes great pride in delivering a world class customer experience.
Best wishes,
Team Keebo

Beoordeeld met 5 van de 5 sterren

Brilliant customer service

28 september 2022
Review zonder uitnodiging
Logo Keebo

Antwoord van Keebo

Hi Kerry,
Thanks for your 5 star feedback of Keebo.
We aim to deliver excellent and consistent customer service.
Best wishes
Maurizio
Head of customer service

Beoordeeld met 1 van de 5 sterren

Actual financial standing:

Actual financial standing:

Myself: Bus Driver - £500 per week
Wife: Child Careworker - £2000 per month

Recent Law Graduate and funding my postgraduate through petty bus users.

Denied even with £1500 clear in the bank (paid every Thursday) and wife paid on 28th of every month!!!

Joke for a 41 Yr old who has been in Education for the last 4 years.

Stop saying 'credit building' as if its a tangent, touchable thing; its a fictitious number you all graciously fall behind to say "it's not me, it's the computer"

Update.... apparently I got an email from 'head of customer services' saying my recent experience didn't warrant a 1 star, and it's very unfair!!! Also apparently, they wanted time to 'investigate the decision' so that's saying if you complain, they may change their minds on an automated response! Wowsers, steer clear, this is verging on loan sharking.... online provident 😆

25 september 2022
Review zonder uitnodiging
Logo Keebo

Antwoord van Keebo

Hi Paul.
Thanks for your message.
We are very sorry to hear about your recent experience.
We have reached out you via email explaining in detail the reasons behind your application.
We have tried to give a thorough explanation and also reached out to you with further help and suggestions moving forward.
We follow stringent checks and in line with FCA regulations we owe all our potential customers a duty of care before accepting anyone for credit.
We do not believe the 1 star review is merited and would ask you to reconsider your review in light of our email correspondence.
Kind Regards
Maurizio
Head of customer success

Beoordeeld met 5 van de 5 sterren

Couldn't fault Keebo

Fantastic service from initial application right through to now while I'm using my card. Have contacted Customer Service and they were very helpful and were able to resolve my query quickly and efficiently. Would 100% recommend.

30 augustus 2022
Review zonder uitnodiging
Logo Keebo

Antwoord van Keebo

Hi Leanne,
We are so happy for you!
Thanks for your 5 star review and excellent customer service feedback.
Best wishes,
Maurizio
Head of customer success

Beoordeeld met 5 van de 5 sterren

Easy to use app excellent customer…

Easy to use app excellent customer service.

27 augustus 2022
Review zonder uitnodiging
Logo Keebo

Antwoord van Keebo

Hi Subrata,
Thanks for your 5 star review.
We really appreciate your positive feedback on our customer service team.
Best wishes
Team Keebo

Beoordeeld met 5 van de 5 sterren

Keebo is a peer to peer lender with FCA…

Keebo is a peer to peer lender with FCA Banking approval and is a an undemanding and effortless app process.

24 augustus 2022
Review zonder uitnodiging
Logo Keebo

Antwoord van Keebo

Hi Roger,
Thanks for your 5 star feedback.
We really appreciate this.
We would like to emphasise we are not a peer to peer lender but a credit card company that is aimed at those who want to build their credit.
Best wishes,
Team Keebo

Beoordeeld met 5 van de 5 sterren

I love this app so easy to use thank…

I love this app so easy to use thank you can’t wait until my card arrives

12 augustus 2022
Review zonder uitnodiging
Logo Keebo

Antwoord van Keebo

Hi, Thanks for your 5 star review of Keebo.
We look forward to welcoming you on board.
Best wishes,
Team Keebo

Beoordeeld met 4 van de 5 sterren

Happy with my Keebo credit card

Happy with my Keebo credit card. Love how the app provides knowledge on how to build credit and spend responsibly. Good card for anyone that wants to build their credit score or wants their first credit card.

26 juli 2022
Review zonder uitnodiging
Logo Keebo

Antwoord van Keebo

Hi Dhara,
Thanks for your 4 star review of Keebo.
We are delighted to hear about your experience thus far and your lovely positive comments.
How could we have improved more for you to give us a 5 star review?
Best wishes,
Team Keebo

Beoordeeld met 5 van de 5 sterren

Great Company

Great Company, Great Support team, and fast response times. Received my card within a few days of being approved. These guys are revolutionizing the whole credit system and I am pleased to be within their bubble.

6 juli 2022
Review zonder uitnodiging
Logo Keebo

Antwoord van Keebo

Hi Armani,
Thanks for your 5 star review.
We really appreciate your feedback.
Our customer support team work tirelessly to deliver the best customer experience.
Best wishes,
Maurizio
Head of customer service

Beoordeeld met 5 van de 5 sterren

Fantastic service 👏🏻

Keebo is a brilliant service. I applied not expecting much as I have bad credit and felt like I was in a never ending cycle of not being able to improve. I was accepted very quickly using open banking and was given a credit limit of £400 which I wasn’t expecting at all. The application process is quick and easy and the card was with me within a week of applying.

The app is cool and enables you to easily keep track of everything and earn points by making purchases and repaying on time.

Customer service is also very good. I emailed at the the beginning of my application and they replied within the next day.
And I used the live chat and was connected within seconds. Rita was my advisor who was very helpful and friendly.

Overall Keebo is a fantastic company who have flipped the script on lending. I’m very happy and would highly recommend them to anyone who’s in a similar position to myself. You may be pleasantly surprised.

Keep up the good work everyone involved. Amazing 👏🏻👏🏻☺️☺️

6 juli 2022
Review zonder uitnodiging
Logo Keebo

Antwoord van Keebo

Hi Max,
We are delighted to read such a stellar 5 star feedback.
We are so grateful you have found the time and effort to write such a glowing review.
We are trying to deliver consistent world class customer experience and at the same time offer a product that can bring great help to those looking to build credit.
We will keep up the good work!
Best wishes,
Maurizio
Head of customer service

Beoordeeld met 5 van de 5 sterren

Excellent - High credit limit based on Open Banking

Excellent customer service and excellent product. Very innovative. Helpful for people that have a limited credit file as it provides them with a good credit limit based on their actual financial standing. This is done through Open Banking. This is very innovative.

29 juni 2022
Review zonder uitnodiging
Logo Keebo

Antwoord van Keebo

Hi Philo,
Thanks so much for your 5 star review.
We really appreciate your insight and feedback.
Best wishes
Maurizio
Head of customer service

Beoordeeld met 5 van de 5 sterren

Great app very easy to use and set up…

Great app very easy to use and set up and easy to make payments as well. Great customer service any problem just message them A*****

27 juni 2022
Review zonder uitnodiging
Logo Keebo

Antwoord van Keebo

Hi Luke,
Thanks for your 5 star feedback of Keebo.
We really appreciate your comments on customer service.
Best wishes,
Team Keebo

Beoordeeld met 5 van de 5 sterren

Highly recommend Keebo

Keebo is very good, it was very easy to set up. I especially love the repayment options bank transfer to clear your balance in seconds even the live chat very quick and responsive Rita was great.

27 juni 2022
Review zonder uitnodiging
Logo Keebo

Antwoord van Keebo

Hi Hashim,
Thanks for your 5 star review of Keebo.
We are glad the set up was easy and you found Rita so quick and responsive.
We are very proud of our customer service team and will pass on your feedback.
Best wishes
Maurizio,
Head of customer service

Beoordeeld met 5 van de 5 sterren

Love how you can build your credit back…

Love how you can build your credit back up and love all the features on the app, card is an amazing colour very bright, customer service is outstanding and will resolve any issues pretty much straight away

20 juni 2022
Review zonder uitnodiging
Logo Keebo

Antwoord van Keebo

Hi Leeanne,
Thanks for your 5 star feedback of Keebo.
We are delighted to read your positive experience and that customer service delivered great support.
Best wishes,
Maurizio
Head of customer service

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience. Awaiting card. But the application was quick and no credit check delays. Straight to business 👍 Low credit limit of £500 compared to some cards I have at £2000 but by far the best feature is guide on how to increase credit limit with points.

11 juni 2022
Review zonder uitnodiging
Logo Keebo

Antwoord van Keebo

Hi Neil,
Thanks for your 5 star review of Keebo.
We really appreciate your feedback and can't wait to have you onboard with us.
Best wishes,
Team Keebo

Beoordeeld met 5 van de 5 sterren

5* company with 5* service

I love the concept behind KEEBO - it's exactly what we should be taught in schools! The onboarding process was so simple and quick. The app is very useful too with articles relating to credit and all information really easily accessible. The new feature "Grow" is helping me to better understand how credit works and how to use credit responsibly - an amazing concept!

Customer services were at hand to answer all of my queries promptly and were super friendly and helpful.

KEEBO seems like a very exciting and upcoming new credit company - looking forward to seeing what's next for them and what they have to offer!

9 juni 2022
Review zonder uitnodiging
Logo Keebo

Antwoord van Keebo

Hi Jo,
Thanks for such a wonderful 5 star review of Keebo.
We really appreciate the time and effort you have put in to write such a positive review.
We are proud of our customer service team and also delighted about Keebo's plan for the future to help and educate customers on how credit works.
Best wishes,
Maurizio
Head of customer service

Beoordeeld met 5 van de 5 sterren

Excellent card service easy to apply…

Excellent card service easy to apply for recommend to anyone who has low credit easy 2 build up your credit score app is easy to download

7 juni 2022
Review zonder uitnodiging
Logo Keebo

Antwoord van Keebo

Hi Walter,
Thanks for you 5 star review of us.
We appreciate your feedback and agree with you that Keebo is great to build up your credit score.
Best wishes,
Team Keebo

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