KEENS Belfast - KEENS Belfast Reviews 

Excellent service.

Delighted with the furniture and delivery service. No complaints!

Have ordered online on a few occasions now and service always excellent. My last order was delayed and staff kindly rang to inform me. Items always arrive promptly and well packaged.

Nice experience in shop, very nice shop to walk through, also helped very much by sales person think his name was mark l. Very helpfull and friendly to talk too. Overall great experience

We wanted a replacement to our chinese stone figure (after we broke our previous one)
We were pleased to find KEENS stocked them and quickly ordered one online.
The price was great, it was packed well, it had tracking and was delivered after a few days. Would recommend this company.

Quick efficient service. Cushions arrived well packed and now looking great in my dining room.

delivery men were very helpful and answered queries.

Great store, lovely items for sale and very good customer service.

Excellent service from start right through to delivery

We recently bought an Orla Kiely chair and stool from Keens. The manufacturer made a mistake and didn’t send feet for stool initially but Keens got on to them immediately and issue resolved very quickly. Staff are always so nice and customer care just excellent -they’re lending me the shops swatch folder to help me choose paint etc ! Would definitely recommend them .

What a lovely store now .Looks great and to many nice things .Lovely staff and very helpful .

I ordered a mattress online that was described as on offer but limited in supply, their system took the order and sent me an invoice to pay for it. This all took place on a Saturday afternoon, I contacted the company to try to pay but was told to ring on Monday (today) after several attempts to contact them I was told there was no stock, they had already sold out on the previous Thursday, also they informed me they did not deliver to Mainland UK, which was not was stated on the website. So, poor stock control and misleading delivery information
UPDATE. This company is still advertising this on Google shopping

Very professional team .
Picked a bespoke chair, ordered and delivered without any issues from in house team to the delivery team.
And just love my chair, a beauty and comfy.
Highly recommend Keens!

First class sales and delivery service

My purchase was delivered on time and I was kept well informed about delivery time etc. Good service from start to finish. Many thanks.

Great price and delivered on time. Happy with the product

Very happy with my recent purchase from Keens. Everything was just smooth from initial order right through to delivery. Will definitely be back and have recommended to others.

Good all round service. Sofa delivered on time. Great staff and very helpful

We have bought a number of pieces of furniture from Keens and have been very impressed with our experience. There is an excellent range of products available and if like us you need advice, Paul and the team were superb in understanding what we wanted to achieve. The high level of service does not stop with the sales team, communication about the delivery and the delivery and installation itself were first class. Overall Keens offer an exceptional service.

The staff are friendly and knowledgeable. The product arrived exactly on time and I was contacted by phone to let me know and arrange a time that suited me for delivery at no extra charge. I was contacted after delivery to check I was happy with the product and give advice on how to care and protect the table.

Excellent customer service from start to finish. First time purchasing from Keens and I would definitely recommend. Sofa was delivered on time and the team took so much care and attention in my home.