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KEENS Belfast - KEENS Belfast Reviews 

222
•
TrustScore 5 uit 5

4,9

186 Albertbridge Road, BT5 4GS Belfast, Antrim, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Fantastic place, the staff are brilliant, extremely patient and super helpful and friendly, as well as professional. As we (or the wife) wasn't sure as to what style of sofa etc would suit the hou... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great variety of stock at Keens to suit all budgets and tastes. Delivery was excellent delivered within the 2 hour window with a phone call 20 minutes before. Lead time for our item of furniture wa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very happy with the bedside tables we purchased in Keens. Staff very helpful and delivery guys polite and careful with installation as always. Would highly recommend Keens.

Beoordeeld met 5 van de 5 sterren

A sofa was one of my biggest purchases after getting to the property ladder so I wanted to get it right and Keens could not have made it a better experience. Did a lot of research and visited many sho... Toon meer


Bedrijfsgegevens

  1. Meubelwinkel
  2. ook in
  3. Matrassenwinkel
  4. Meubelaccessoires
  5. Slaapkamermeubilair winkel
  6. Woonkamermeubilairwinkel
  7. Zitbankenwinkel

Geschreven door het bedrijf

Welcome to KEENS Belfast - a proudly independent, family-run furniture store serving Northern Ireland since 1970. For over 50 years, we’ve been helping customers create homes they love - with quality furniture, personal service, and honest advice every step of the way. Located on Albertbridge Road, Belfast, KEENS Belfast has become one of Northern Irelands most established furniture destinations. Our three-floor showroom is home to an extensive range of living, dining and bedroom furniture, including leading brands such as Natuzzi, ercol, Parker Knoll, Calligaris, egoitaliano, Harrison Spinks and many more. Whether you’re furnishing your first home or refreshing a family space, we’re here to make the process enjoyable and stress-free. We offer quality sofas, dining sets, beds, and occasional furniture. Exclusive design collections and custom options Stylish home accessories, rugs, and lighting. Friendly, knowledgeable staff ready to help you find the perfect fit. We pride ourselves on curating timeless furniture that’s built to last - combining comfort, craftsmanship, and contemporary style. We are a family-run service: Honest, personal, and pressure-free advice. Expert guidance: Our experienced team will help you choose what’s right for your home and budget Trusted reputation: 50+ years of happy customers across Northern Ireland and beyond Delivery & assembly: Professional, careful, and reliable service every time. At KEENS Belfast, your experience means everything to us. If you’ve recently visited our showroom or made a purchase, please share your thoughts and help others discover us by leaving a Trustpilot review. Your feedback helps us continue delivering the quality and service we’re known for - and it helps new customers shop with confidence.


Contactgegevens

  • 186 Albertbridge Road, BT5 4GS, Belfast, Antrim, Verenigd Koninkrijk

  • 02890453310

4,9

Uitstekend

TrustScore 5 uit 5

222 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(222)

347 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I would highly recommend Keens

I would highly recommend Keens, Belfast. The furniture quality and choice was by far better than anywhere else. We were in so many furniture shops before Keens and could not find anything to our taste or of quality with a reasonable price. Any staff member we interacted with from our initial purchase right through to delivery were respectful, polite and mannerly at Keens. Everything was handled with complete care and professionalism from start to finish. A special shout out also to the delivery men who were clean and professional, setting up our furniture perfectly!

Well done to all at Keens!

29 mei 2026
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Antwoord van KEENS Belfast - KEENS Belfast

Anna, what an absolutely fantastic review…thank you! We have a fantastic range of great Brands available to choose from in the Showroom and have an option for everyone. We are very proud of all our team who really enjoy what they do and appreciate their customers. As usual our delivery team get a special mention…

Beoordeeld met 5 van de 5 sterren

Super shopping experience

The quality ,range and value of products instore is difficult to find elsewhere. From helpful and patient advice from staff when choosing my furniture to experienced and friendly delivery guys , KEENS excel.
Everyone involved was just lovely to deal with . Many Thanks

29 mei 2026
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Antwoord van KEENS Belfast - KEENS Belfast

Susan, thank you for your kind words we are delighted that you experienced what we offer as a team here at KEENS, Belfast ..we are very proud of the Brands available and the service provided by all the guys both in the Showroom and off course our delivery service. We look forward to your next visit

Beoordeeld met 5 van de 5 sterren

GREAT STORE AND HELPFUL STAFF ! We went to Keens as we wanted a new…

We went to Keens as we wanted a new mattress- our experience was a very good one as the sales lady at the bedding section was very knowledgeable and helpful . She explained in detail all the different prices and features of each mattress and made it easier for us to make our choice. We went ahead and purchased a Sealy mattress and we are very happy with it so we will definitely go to Keens again if looking for furniture etc. Also all the staff are very friendly in store and the delivery guys couldn’t have been any better they deliver with a lot of care and attention. Highly recommend Keens !

20 mei 2026
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Antwoord van KEENS Belfast - KEENS Belfast

Margaret, thank you for such a great review! We have a fantastic range of mattresses supplied by the top brands and our team have a great understanding of all we have available and their benefits which helps when making the decision of which is most suitable for you! We will look forward to seeing you again in the showroom and trust you have been getting a great nights sleep.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent customer service. Helpful sales team. Also efficient delivery of sofa. Delivery persons were professional, phoned in advance and arrived on time.

20 mei 2026
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Antwoord van KEENS Belfast - KEENS Belfast

Alison, thank you for the kind words. We are delighted you had such a great experience with KEENS, Belfast.

Beoordeeld met 5 van de 5 sterren

Sarah in sales looked after me and my…

Sarah in sales looked after me and my daughter professionally.
The two delivery guys were first class.
Removed their outdoor shoes, well done lads.

14 mei 2026
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Antwoord van KEENS Belfast - KEENS Belfast

George, thank you so much for your great comments. Sarah is a great and valued member of our team at KEENS, Belfast. As always our delivery team are complimented on their attention and respect for customers homes!

Beoordeeld met 4 van de 5 sterren

Very helpful sales staff and prompt…

Very helpful sales staff and prompt delivery with well mannered delivery men who tidied up behind them.

14 mei 2026
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Antwoord van KEENS Belfast - KEENS Belfast

Margaret, thank you so much for your kind words we are delighted you had such a good experience with us at KEENS, Belfast.

Beoordeeld met 5 van de 5 sterren

Excellent service from everyone at…

Excellent service from everyone at keens , I could not recommend them enough for quality furniture & service .

7 mei 2026
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Antwoord van KEENS Belfast - KEENS Belfast

Vivienne, thank you so much for the great words. We appreciate your recommendation and look forward to your next visit.

Beoordeeld met 4 van de 5 sterren

Great to be able to view and order…

Great to be able to view and order Ercol locally. Saleswoman was very helpful. Delivery men were excellent.

6 mei 2026
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Antwoord van KEENS Belfast - KEENS Belfast

Hilary, thank you for your kind words! The Ercol range is just fantastic and we are delighted to have such a great Gallery for our customers to make their choices. Enjoy your new sofa and chair.

Beoordeeld met 5 van de 5 sterren

Sarah such a lovely helpful person that…

Sarah such a lovely helpful person that is why I returned.

Thank you

30 april 2026
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Antwoord van KEENS Belfast - KEENS Belfast

Ruth, what a lovely review. Sarah is a very valued member of our team and is so helpful when customers are making their choices. Thank you for returning to support KEENS, Belfast we appreciate you doing so.

Beoordeeld met 5 van de 5 sterren

Staff very helpful delivery service…

Staff very helpful delivery service first class again staff on delivery lorry very efficient and worked to give a good customer service

29 april 2026
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Antwoord van KEENS Belfast - KEENS Belfast

Mary, thank you! We are so proud of all our team from the sales to the delivery team and everyone in between. We are delighted when our customers take the time to comment on the good customer service they received.

Beoordeeld met 5 van de 5 sterren

First class service and products

I have nothing but praise for Keens of Belfast. They have an amazing range of products but more importantly their staff are professional, knowledgeable and efficient - from the staff in the shop to the delivery guys.

30 april 2026
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Antwoord van KEENS Belfast - KEENS Belfast

Suzanne, thank you! What a lovely recomendation for KEENS, Belfast. We are very proud of the team and are delighted you had such a good experience and look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Brilliant from start to finish

Brilliant from start to finish. Thanks to Brian for all his help

29 april 2026
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Antwoord van KEENS Belfast - KEENS Belfast

Marc, thank you! Brian is a valued part of our team and is so helpful when customers are choosing their new sofas. We trust you will love yours and look forward to your next visit

Beoordeeld met 5 van de 5 sterren

Best furniture shop in Belfast

Best furniture shop in Belfast. Nicest staff best choice and prices.

25 april 2026
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Antwoord van KEENS Belfast - KEENS Belfast

Mary, thank you what a lovely review! We have a great team at KEENS, Belfast. We offer great prices and an abundance of choice.

Beoordeeld met 5 van de 5 sterren

Excellent service.

Excellent service from the point of ordering to delivery of our sofa. Helpful, friendly staff.

24 april 2026
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Antwoord van KEENS Belfast - KEENS Belfast

Claire, thank you for the kind words and for choosing KEENS, Belfast! Enjoy your new sofa and we look forward to your next visit to the showroom.

Beoordeeld met 5 van de 5 sterren

First Class.

First class experience. Staff helpful, service excellent, communication timely and delivery friendly and efficient.

22 april 2026
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Antwoord van KEENS Belfast - KEENS Belfast

Thank you for the fantastic comments. We are so happy you had a first class experience with us at KEENS, Belfast! It means a lot to us all …thank you.

Beoordeeld met 5 van de 5 sterren

Great staff

Polite, friendly and knowledgeable staff.

21 april 2026
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Antwoord van KEENS Belfast - KEENS Belfast

Thank you for such lovely comments! We are very proud of all our team at KEENS, Belfast and are so happy when our customers take the time to highlight them!

Beoordeeld met 5 van de 5 sterren

The Experience was great.

The showroom was spotless. The service was great. Our salesperson,Denise was very helpful and made the experience very easy.

17 april 2026
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Antwoord van KEENS Belfast - KEENS Belfast

Mal, thank you for such great words. We are so happy that you enjoyed your experience with us here at KEENS, Belfast and trust you are loving your new sofas!

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