Fantastic customer service
I've now placed three orders with Keep and Kind. There was an issue with the bag I bought in my first order in autumn 2025, but the owner was incredibly apologetic and friendly, and responded straight away. She an immediate collection and replacement that arrived in plenty of time for the holiday I'd planned to take it on. I was really impressed with how quickly and kindly everything was handled.
Since then, Keep and Kind has become my go-to whenever I'm considering a new Baggu item or pair of A.Kjaerbede sunglasses. They have a great selection, their prices are very competitive (with regular discounts!), and I'm consistently impressed by their customer service.








