Recently had a great experience with the support team, in particular Phill Pinson. We had a couple of tricky off-plan mortgage applications to get placed, he answered every call, nothing was too m... Toon meer
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Lees wat reviewers zeggen
No Frills Mortgage Lender - does the basics. Largely dealt with indirectly via broker for a company BTL Main issues being: 1) No way to track/manage my mortgage online 2) Quite an old fashioned... Toon meer
No Frills Mortgage Lender - does the basics. Largely dealt with indirectly via broker for a company BTL Main issues being: 1) No way to track/manage my mortgage online 2) Quite an old fashioned... Toon meer
Excellent service from start to finish Had my mortgage done in September and had a very positive experience with Steven Rodger my mortgage broker to Kensington. He was professional, friendly and extr... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Kensington is the UK’s leading non-bank specialist mortgage lender; offering a range of residential and buy to let mortgages through a network of mortgage brokers. Our 25 year heritage in specialist mortgages means that we understand better than most that no two people are the same. That’s why we create innovative mortgages with lending criteria that gives us the flexibility to meet the needs of the people the high street doesn’t cater for. We use a combination of data and human insight to look beneath the surface, and unlike mainstream lenders, who all too often rely on what the computer says, we use real people to make our decisions. It’s this ‘’head and heart’’ approach which is the key to what we call the #KensingtonDifference.
Contactgegevens
PO Box 831, Redhill, RH1 9NJ, Verenigd Koninkrijk
- kensingtonmortgages.co.uk
4,6
Uitstekend
8K reviews
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Its very good and pieceffull company I…
Its very good and pieceffull company I like it work etc
5 september 2026
Review zonder uitnodiging
Took a few months but we got there
Took a few months but we got there. Lots of re requests for documents. We were declined EVERYWHERE else. Kensington gave us a life line. Thank you. Will use again. M R
9 september 2026
They were very professional
You guys amazing doing great job helping other landlords to grow
9 september 2026
Kensington made mine and my clients…
Kensington made mine and my clients life easier with their approach to lending. Not the most straight forward case but working with Kensington we got the offer issued
8 september 2026
The service has improved a lot since I…
The service has improved a lot since I last used you. Very fast and efficient
8 september 2026
Over the 5 years never had any…
Over the 5 years never had any problems.
Straight forward renewal, when you need to speak to someone it’s a quick process.
8 september 2026
Great experience !!
3 september 2026
Have had no issues with Kensington…
Have had no issues with Kensington Mortgages at all. Had a fixed mortgage and always been made clear how mutch and exact date going from my bank. Would highly recomend
3 september 2026
it went very smoothly through my broker…
it went very smoothly through my broker mr avi markovic..I would always recomend you further to my friends and family
5 september 2026
Very easy interaction and clear…
Very easy interaction and clear communications.
Kensington also handled the changes in the transaction (2 x purchase price adjustments) quickly and without any issues.
5 september 2026
Excellent to deal with
Excellent to deal with. Had a minor blip on my credit report years ago so had to go with Kensington , now that it’s off I am now getting a good rate so I will be sticking with Kensington
4 september 2026
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
A lender with too many restrictions
A lender with too many restriction
To improve market competitiveness, I recommend Kensington review the following three areas:
1. Background Portfolios: Remove the maximum portfolio size limit. Most specialist lenders do not have a cap. Since many of our clients have large portfolios, the current restriction does not match market expectations.
2. Overpayment Options: Introduce the ability for clients to make overpayments on their mortgages, as this is a standard feature offered by competitors.
3. Post-Submission Product Changes: Allow brokers to switch a client to a different product after the application is submitted. Forcing a completely new application is inflexible and falls behind the rest of the market.
4 september 2026
Antwoord van Kensington Mortgages
Hi Kara, thank you for taking the time to share your feedback and suggestions. We've carefully considered the points you raised. While some aspects of our lending criteria remain unchanged at present, these are kept under regular review as we continue to balance customer needs, broker feedback and responsible lending considerations.
We have, however, recently enhanced our process for product changes, making this more flexible in many circumstances than it has been previously.
We also wanted to clarify that customers are able to make overpayments within the allowances outlined in their mortgage documentation, without incurring an early repayment charge where these fall within the permitted limits.
We appreciate you taking the time to provide such detailed feedback and have shared your comments with the relevant teams.
Thank you, Kensington.
quick and easy process
3 september 2026
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