Great customer service very responsive and helpful. A rarity these days! Would highly recommend and will be using Kent Traders for my next bathroom.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Second time I have used Kent Traders and both times were great - simple and easy. They had 'specialist" products I couldn't find elsewhere or that were overly expensive from other websites. For com... Toon meer
I am so impressed by this company. I had hunted for affordable copper sockets and light switches for my newly refurbished lounge. I am so delighted that I have ordered more. The website is easy to na... Toon meer
I had a fantastic experience with this company. Unsure of my exact needs, I reached out and spoke with a wonderfully helpful woman named Natasha. By sending her a photo, I received precisely what I wa... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Kent Traders Limited is a UK-based, single-source trade supplier for hotel, HMO and residential refurbishment — electrical, bathroom and sanitaryware, fire safety, hotel and housekeeping equipment, and professional cleaning supplies, all from one account. Our electrical range covers BG switches and sockets across the Nexus Metal, Flatplate Screwless and Evolve collections, including custom grid switches and Euro module configurations built to order, plus extension reels, circuit protection and outdoor power. For bathrooms we supply Geberit, Grohe, Aqualisa and Ideal Standard — toilets, concealed cisterns and installation frames, flush plates, basin and bath taps, mixer and digital showers — with compatibility guidance so trade buyers specify the right part first time. Astroflame fire and smoke seals and fire-stop products cover compliance needs, while Corby of Windsor hospitality equipment — kettles, welcome trays, irons, trouser presses and hair dryers — keeps hotel rooms guest-ready. We offer free standard UK delivery on in-house stocked orders over £50 (most of the UK), orders placed before 2pm are prioritised for same-day dispatch where stock allows, and VAT invoices come with every order. Trade accounts unlock tiered discounts of up to 20% plus volume pricing on bulk orders. Browse our buying guides and authority hubs at kenttraders.co.uk — covering everything from flush plate and cistern compatibility to fire safety and emergency lighting compliance — or contact our team for bulk quotes and expert product advice.
Contactgegevens
27 Oakfield Park Road, DA1 2SR, Dartford, Verenigd Koninkrijk
- contact@kenttraders.co.uk
- kenttraders.co.uk
4,7
Uitstekend
50 reviews
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Poor customer service and poor quality products
I thought it would be ok to order from this company as others had written good feedback. Unfortunately, I had a bad experience. Be warned that if you open the packaging on any item purchased online to inspect it, they refuse you a refund. Also it’s very difficult to speak to anyone on the phone if you have an issue with an order. Poor customer services :(
20 oktober 2025
Antwoord van Kent Traders Limited
Hi Charlotte,
We’re very sorry to hear about your experience. We take all feedback seriously and always aim to resolve any issues promptly.
Please note that a refund has already been issued and a confirmation email was sent to you.
Our returns policy follows UK Consumer Contracts Regulations, which allow customers to open the packaging to inspect an item’s quality — as long as it remains unused and in a resellable condition. However, once an item has been opened and shows signs of use or damage, it becomes difficult for us to resell it, as we only supply genuine, sealed products.
As outlined in our Refund Policy:
“The items should be in an unused and resellable condition, including their original packaging, manuals, accessories, and any free gifts. If returned goods are not in resellable condition, deductions from the refund may apply, starting from, but not limited to, 50% of the item’s value to account for any loss in value.”
We do genuinely value your feedback and regret that your experience didn’t reflect our usual standards of service.
Kind regards,
Customer Support Team
Kent Traders Limited
Easy to buy and fit.
Easy to buy from the website, good quality switch that was simple to fit.
Would definitely recommend.
28 oktober 2025
Arrived quickly and easy to order.
2 oktober 2025
Brilliant price and quick delivery
19 september 2025
The switch looks great
28 augustus 2025
Excellent company to deal with
Excellent company to deal with, communication and delivery was so quick, would recommend
6 augustus 2025
Baught a mini bar and got 20% off by…
Baught a mini bar and got 20% off by seller. Great Price and service.
4 juni 2025
Review zonder uitnodiging
Excellent value goods arrived on time.
Excellent value goods arrived on time.
Would recommend.
23 juni 2025
Prompt delivery
5 juni 2025
Fantastic customer service
Had an issue but was rectified very good customer service fantastic communication ordered a couple of times
Highly recommend
21 mei 2025
Good quality goods.
I received exactly what I ordered, when they said I would receive it and it was good quality electrical goods.
27 mei 2025
Very efficient
I bought a 4 gang light switch which was competitively priced and it arrived very quickly with the standard delivery. Very pleased
25 maart 2025
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