Hello, at least have the responsibility not to ship or ship items with more than three months expiry if a customer orders more than one item.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I tried Keralashopi leaving my regular online grocery store. Delivery was prompt. Items came well packed next day. I was provided a courtesy call to reconfirm my order. I compared the prices with some... Toon meer
Bedrijf heeft geantwoord
Great service, received my 'Saras' Green Chilly Pickle in a very well packeaged condition, even receiving by one get one free, so 4 for the price of two, what could be better. Great pickle and great s... Toon meer
Great service. Delivered on time and items were well packed . Loved the thermocoal packing for frozen items with ice cubes in it. Definitely recommend this service to all Keralites living in UK
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are online Kerala Grocery Store based in United Kingdom. We sell South Indian Grocery, mainly Kerala Grocery all over UK . We are here to provide South Indian favourite Grocery like Rice, Flour, Pickles, Spices, Masalas, Snacks and even More... We are delightful to bring the Kerala’s flavour to your home in UK. Order online on Keralashopi and get it deliver at your door step...
Contactgegevens
19 Central Hill, SE19 1BG, London, Verenigd Koninkrijk
- 07435585556
- info@keralashopi.com
- keralashopi.com
4,2
Goed
68 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Low expiry date
Hello, at least have the responsibility not to ship or ship items with more than three months expiry if a customer orders more than one item.
30 september 2024
Great service and great pickle.
Great service, received my 'Saras' Green Chilly Pickle in a very well packeaged condition, even receiving by one get one free, so 4 for the price of two, what could be better. Great pickle and great service from Keralashopi. I will order again. Many thanks and 5* service.
22 juli 2024
Very satisfied with company
I asked a question online late at night and got a phone call the next day with the information and my order came the following day i couldn't ask for more. I will definitely be using this company again
4 juli 2023
Package can be improved little more
Package can be improved little more, otherwise everything good , because the things were wet little bit
12 juli 2023
I received goods with wellbpacked and…
I received goods with wellbpacked and good delivery
2 juli 2023
The item is ordered on 30-06-2023 and…
The item is ordered on 30-06-2023 and the item is suppose to deliver on 03-07-2023. But it was not happened untill today. So how can i give a star for this bitter experience.
Kindly tell me when i will get the items or take back and return my money.
2 juli 2023
The packaging is impressive
The packaging is impressive. I appreciate the emphasis on safe and secure delivery. Thank you to the team involved.
2 juli 2023
Antwoord van Keralashopi
Hi,
Thank you so much for leaving a review. We are glad you enjoyed our services. Please continue to order in the future and don’t forget to spread the word.
Much Appreciated,
Team Keralashopi
I ordered cut mango frozen
I ordered cut mango frozen. But it was of low quality I got. It was going to ripen
28 juni 2023
Antwoord van Keralashopi
Dear Emily,
Thanks for your valuable feedback. We will definitely inform the manufacturers and suppliers that the product was not of good quality. As you know we are resellers and we do not manufacture any product. All the products are coming from major brands. And we sell them online to reach the end customers.
Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.
Keralashopi team
Antwoord van Keralashopi
Dear Jincy,
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Keralashopi team
Enjoyed the food .fast delivery
Enjoyed the food .fast delivery . Well packaged. Will shop again
27 juni 2023
Antwoord van Keralashopi
Hi,
Thank you so much for leaving a review. We are glad you enjoyed our services. Please continue to order in the future and don’t forget to spread the word.
Much Appreciated,
Team Keralashopi
Excellent authentic reasonably priced…
Excellent authentic reasonably priced food ,well worth the money.Very impressed with prompt delivery.
11 juni 2023
Antwoord van Keralashopi
Hi,
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! Hope to welcome you back again
Keralashopi
Shipment was swift
Shipment was swift. Overall good quality however you should mention more details & pictures of your products. Like I purchased 2 bags of rice which said 'long grain' and I thought it would be raw basmati rice. But it turned to be red rice. will prefer you to detail your products for future buy.
4 juni 2023
Antwoord van Keralashopi
Dear Merzina,
Thank you for taking the time to share your experience. We apologise for the confusion made to you. Unfortunately the images we use is the product images which the company gives/ it will be the product package image we are taking. We are mentioning the names of product for which our customer understands as well as we had given the description of the product. As in your case the Rice you had purchased was written as Matta Rice which means red rice. There are 2 types of matta rice which is long grain and short grain. Unfortunately you misunderstood it.
We had also mentioned in the name of the product as matta Rice and given description as red rice/ brown rice.
We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Many thanks
Keralashopi team
A Place to Shop for food Items from Kerela
Has a wide variety of foods from Kerela. Items ordered did not arrive the next day as claimed but arrived in good condition, neatly packed the following day (2 days after placing the order). Happy with the purchases and would recommend.
1 juni 2023
Antwoord van Keralashopi
Dear Mustafa,
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
We are really sorry to say that your order did not arrive as you expected. I can give you a clear explanation for this.
We usually process orders placed before 2 pm on the same day for next working day delivery. Orders placed after 2 pm will be dispatched only the next working day. So if an order is placed after 2 pm on Thursday it will be dispatched on Friday for next working day delivery which will be usually Monday. In some areas, our delivery partners will also deliver on Saturdays, but not always.
The team at Keralashopi is thrilled you’re happy with your recent store purchase.
Many thanks
Keralashopi team
That was really great experience.
That was really great experience.
Delivary was on time and.
14 mei 2023
Antwoord van Keralashopi
Dear Seema,
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! Hope to welcome you back again
Keralashopi
Good communication.
Good communication.. and timely delivery..only minor issue I had was I could only add two 10kg rice bags, I wish it was more..
14 mei 2023
Antwoord van Keralashopi
Dear,
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.
Many thanks
Keralashopi team
Good quality products with Fast delivery with nice packing
Fast delivery with quality packaging
11 mei 2023
Antwoord van Keralashopi
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next purchase from Keralashopi
Antwoord van Keralashopi
Dear Krupa,
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next purchase from Keralashopi
Many thanks
Keralashopi team
Antwoord van Keralashopi
Dear Neil,
Thanks for the 5-star review. The team at Keralashopi is thrilled you’re happy with your recent store visit.
Many Thanks
Keralashopi team
Packaging was good ,
Packaging was good ,, on time delivery. And the quality of the products are also great.
Thank you and I will be happy to do further shopping from Keralashopi.
8 mei 2023
Antwoord van Keralashopi
Dear Limi,
Thanks for the 5-star review. The team at Keralashopi is thrilled you’re happy with your recent purchase with us.
Many Thanks
Keralashopi team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.