Kew Windows Ltd Reviews 61

Another first rate job. Clean, tidy, prompt and excellent follow up.

Delighted with our new windows, quickly quoted and ordered, and efficiently and cleanly installed, and for what seems a fair price. Thanks Jay, kosta and team

We are very pleased with our new glass door. Excellent service and very helpful people. It was fitted earlier than estimated which was a bonus. Good to support a local company, and good value for money.

Jay and Jean were extremely knowledgeable and helpful, nothing was too much trouble. Kosta and his team were excellent at the fitting stage. Couldn’t recommend them highly enough. My windows look great!

Would definitely recommend Kew Windows. Very professional and very quick.

The secondary glazing installed looks discrete with the cross bars matching the cross bar of the original window nicely. An old dysfunctioning double glazed window was repaired at the same time. Delighted. Can recommend.

Great service and communication. Lovely french doors at a reasonable price.

Kew Windows were recommended to me and I would definitely recommend them to others. I had a front door and two windows installed (one sash, one casement). Each item arrived on time and was fitted promptly by friendly installers. The team also did a service visit to check hinges and change handles etc on older windows, saving me the cost of ordering replacements. The office-based team is always welcoming if you drop by to discuss the spec. I changed my order more than once and they were extremely patient with me. All round excellent service from a local, family-run business.

We are very happy with our installation. We replaced our single pane timber windows with uPVC: four sash, one 3-panel flush casement, and one flush casement bay window with a mix of smooth white and wood grain finish. Jay was very patient and met with us to confirm all the finish details and make sure we got exactly what we envisioned. The installation team was very considerate, finished on time and left each area clean and liveable each day. The quality of the installation was excellent. We were especially impressed by the bay window which required very little/noticeable plaster repair. Kosta was quick to close out all snags after completion and while there were a few errors in the fabrication details, he worked with us to resolve these issues quickly. We have received many compliments from the neighbours and overall we are very happy with our new windows.

Monday 23 Jan: Kew Windows very kindly responded promptly to my panicked call about a loose glass sliding door which was moving alarmingly (2cm back and forth) in the late January gales. The flat is on the top floor of a block of flats on a main road and our tenants were very nervous. We didn't know how serious the issue was and were also concerned about the potential risk to people in the street if the door below out. An engineer attended the same day and assured us the door was safe, but needed securing.

Thursday, 26 Jan: Kew Windows' engineer fixed the door frame. So far, so good... except, since then I've received several phone calls and messages about payment. The invoice says 'payment on receipt' but since we don't live in the property (which Kew Windows knows), we needed to arrange access to check the work. I explained this the first time I received a call about payment.

Sunday, 29 Jan: My husband confirmed the job had been completed to our satisfaction. However, it is my flat so I need to pay the invoice and I was away (caring for my 83 year old mother who has recently had a double mastectomy and is undergoing treatment for breast cancer).

Since Wednesday, I have been working and planned to get on top of life admin this weekend. Another call today about payment has tipped me over the edge.

Kew Windows does a great job, but you had better be prepared to pay immediately or you can expect to be hounded.

Very efficient and tidy work. An excellent result

Really prompt, helpful service and good quality windows.

Everything was great, from the start when asking them for a quote, to the very end when they completed the quality work on time, being tidy and professional.

We had a good experience with the company and were happy with the product and delivery time.

I'm glad I found them. Great job. Great price.

Amazing company would highly recommend, professional advice given from the start regarding the purchase of our new doors.
The fitters who installed the doors were very polite and kept the installation very clean and tidy.
A great job done thank you Kew Windows.

We needed replacement of a window and front door. Particularly the front door needed to be sturdy and of good quality and after many reviews, and visits to showrooms, we decided to go with Kew Windows. Also because they were local, were very accommodating, friendly, approachable and had great reviews. The front door was particularly challenging to install and when it finally arrived, the work carried out was extremely professional and carried out to good standard. There was also good communication throughout the process.

Just gold! We were worried changing our old sash windows would be expensive and messy - it wasn't. Not just excellent job, but also genuine care and adapting to our specific needs and last minute changes. I would not go anywhere else!

I was given a very clear explanation of what I might need as there were some complications with my front door and I received helpful recommendations. Every appointment was kept very punctually.