My experience with keylink is always fast and helpful. They have given my business good support over a difficult summer. Vicky and Kerry are always helpful. Keylink’s products are great quali... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Thank you Lynne for introducing me to the Valrhona Raspberry batons with a sample. They were amazing and combined with Valrhona Manjari are delicious! In my opinion the staff team are the Keylink to... Toon meer
Bedrijf heeft geantwoord
Arrived super quick. Very well packaged, plenty of protective paper that I can re-use. Products are top quality at a really reasonable price.
Bedrijf heeft geantwoord
I can highly recommend Keylink. Always good recommendations for their wide range of products, lots of relevant information and up to date prices. A good selection of products and usually all in stock.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Banketbakkersgroothandel
- ook in
- Bakkerijbenodigdheden winkel
- Cateringeten en -drank leverancier
- Chocolaterie
- Voedselproductenleverancier
Over Keylink
Geschreven door het bedrijf
For Everyone Working With Chocolate.
Keylink are specialist suppliers for chocolatiers, bakers, chefs and anyone working with chocolate. Whether you’re a budding chocolatier, a gelato aficionado, a seasoned baker or, you just fancy making some chocolate gifts for friends and family, we can help you to get up and running in no time.
Known initially for our imported, cream filled chocolates in the 1960s, we’ve been working with chocolate for quite some time! And while we no longer sell finished chocolates, we do supply a complete range of ingredients and décor products from some of Europe’s finest manufacturers and are now the premier supplier of chocolate, ingredients, equipment and packaging to the chocolate industry. We remain as passionate as ever about supplying high quality products with a large helping of great customer service!
We also understand that not everyone has years of experience working with chocolate ingredients, so that’s why we have a jam-packed Resources section, dedicated to helping and educating anyone working with chocolate and other sweet ingredients. Alongside this, you’ll find we also have a wealth of video content on our YouTube channel to help further educate and encourage anyone interested in chocolate!
The benefits of working with Keylink don't stop there. Our delivery service also ensures speedy arrival and peace of mind, at just £8+VAT for next working day delivery under £150. Any orders over £150 include free next working day delivery!
So, that’s us, in a nutshell! Give us a call or drop us an email and we’ll be happy to help and have a natter about all things chocolate.
Shop Now | Chocolate Couverture | Cocoa Powder | Chocolate Moulds | Fillings & Flavourings | Chocolate Packaging |
Next Working Day Delivery
Order before 3pm Mon-Fri
We offer next working day delivery for orders made before 3pm Mon-Fri. Plus FREE workday delivery on orders over £150.
Contactgegevens
Unit 1A, 31 East Industrial Estate, S25 3AF, Dinnington, Verenigd Koninkrijk
- 0114 245 5400
- info@keylink.org
- keylink.org
4,9
Uitstekend
489 reviews
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Keylink take the money and don’t send to you the order correct
Sorry this company
You make the order you paid and send to you missing items and no tell you
Missing item put the total
I buy
5 vermicelli chocolate price is 5.43 each
2 milk scaglietti price is:5,44
Total price is : 38,03
Take from my card:47.63
I receive only 2 milk scaglietti:10,88
I receive only 1vermicelli:5:43
Total is :::: 16:41
31 augustus 2025
Antwoord van Keylink
Hi Lorrayne, thank you for taking the time to leave a review. Having spoken to the Customer Service Manager about your order, I’m aware you’ve chosen to be refunded for the out of stock items that were included in your order, and would usually have been delivered once we received our next delivery of stock. We’re sorry you weren’t aware that products with little or no current stock can still be ordered for a future delivery, and for the frustration this has caused. We’ll ensure that this is made clearer on our website going forward. If you ever have issues in future please don't hesitate to get in touch with us directly within working hours on 0114 245 5400, or by starting a live chat, or you can email us at sales@keylink.org at any time and we’ll get straight back to you.
- The Keylink Team
Antwoord van Keylink
Thank you very much for your kind review, Paul!
- The Keylink Team
Antwoord van Keylink
Thank you so much for your kind review, Lynne!
- The Keylink Team
Quick and efficient service
Quick and efficient service, items carefully packed and next day delivery.
18 augustus 2025
Antwoord van Keylink
Thank you very much for your kind review, Sarah!
- The Keylink Team
Always great customer service
Always great customer service. Kept well informed about delivery, which arrived very swiftly and as always well packaged. Very reliable company and first class products. Very happy and would recommend.
15 augustus 2025
Antwoord van Keylink
Thank you so much for your lovely review, Sharon! We're so glad you're happy with our products and customer service. We'll be sure to pass your feedback on to the teams.
- The Keylink Team
Always amazing experience
Always amazing experience, receive the package next day, don’t have to ask for invoice always gets emailed, great products, fab Service always!
8 augustus 2025
Antwoord van Keylink
Thank you so much for your lovely review, Rooji! We're so glad you're happy with our customer service and products. We'll be sure to pass your feedback on to the teams!
- The Keylink Team
Great products
Great products, good prices and super fast delivery. I especially like some of the items in the new essentials range.
8 augustus 2025
Antwoord van Keylink
Thank you very much for your lovely review, Maxine. We're so glad you're enjoying our Keylink Essentials range! We'll be sure to pass your feedback on to the teams.
- The Keylink Team
Antwoord van Keylink
Thank you so much for your kind review, Neil!
- The Keylink Team
Quick delivery and good prices on…
Quick delivery and good prices on excellent produsts
4 augustus 2025
Antwoord van Keylink
Thank you for your kind review, David. We're so glad you're happy with our products and next working day delivery!
- The Keylink Team
Antwoord van Keylink
Thank you so much for your kind review, Meryl! We're so pleased you're happy with our products and customer service.
- The Keylink Team
Always great service including delivery…
Always great service including delivery driver Stewart from M and H carriers
Thank you keep up the good work
2 augustus 2025
Antwoord van Keylink
Thank you so much for your kind review, Gunther! We're so glad you're happy with our service, and that of the delivery driver!
- The Keylink Team
Product was reasonably priced and…
Product was reasonably priced and arrived very quickly.
4 augustus 2025
Antwoord van Keylink
Thank you very much for your kind review, Guin!
- The Keylink Team
Antwoord van Keylink
Thank you so much for your lovely review!
We're so glad you're happy with our products and service.
It really makes a difference to us to hear this.
- The Keylink Team
It's a real shame that it's so…
It's a real shame that it's so expensive to send to the channel Islands
30 juli 2025
Antwoord van Keylink
Thank you for taking the time to leave a review.
We’re really sorry to hear that shipping costs to the Channel Islands have been disappointing – we completely understand how frustrating that can be.
Unfortunately, due to the additional handling and logistical requirements of delivering to non-mainland UK addresses, our courier charges are higher for those regions.
We always aim to be as fair and transparent as possible with our delivery pricing and never profit from shipping fees.
That said, your feedback is valuable, and we’re constantly reviewing our delivery options. We’ll certainly pass your comments along to our logistics team as we continue looking for ways to offer better value to all our customers.
If there’s anything we can help with in the meantime, please don’t hesitate to get in touch with our team directly – we’d love to help if we can.
- The Keylink Team
Not eco friendly
Again I've received my very small order in a box 10 times the size it needs to be. The order (foil wraps) came triple wrapped in bubble wrap, with a lot of sellotape on. Copious amounts of packing paper to fill the void. If you send parcels like this, not only is it a waste of packaging materials, but it's taking up more space on the delivery vans, meaning more vans on the road - or a much slower service.
Do better!!
Oh, and I've complained several times and called you out on social media about this!
29 juli 2025
Antwoord van Keylink
Thank you for taking the time to share your concerns with us.
We sincerely appreciate your feedback and understand your frustration regarding the packaging used for your recent order.
For certain products, particularly foil, we take extra precautions to prevent any risk of creasing during transit. Based on past experience, these items are more prone to damage, which would require us to remake and resend the order. This not only causes delays and inconvenience but also increases CO₂ emissions from additional deliveries.
We do our best to balance protective packaging with sustainability, and while the packaging may sometimes seem excessive, it is chosen with the aim of ensuring your order arrives safely the first time. Where possible, we also use materials that can be reused or recycled.
We are continuously reviewing our packaging methods and will take your feedback on board as we work towards improving efficiency and reducing waste, without compromising product protection.
Thank you again for bringing this to our attention.
We truly value your custom and hope to serve you better in the future.
- The Keylink Team
Exceptional quality and service
Exceptional quality and service! We've been sourcing our products from this supplier for a while now, and they never disappoint. Highly recommend this supplier to anyone in the food or hospitality industry.
29 juli 2025
Antwoord van Keylink
Thank you so much for your lovely review!
We're so glad you're happy with our products and service.
We've shared your feedback with our teams and it made their day.
- The Keylink Team
Antwoord van Keylink
Thank you so much for your lovely review! We're so glad you're happy with our products and service. We'll be sure to pass your feedback on to the teams.
- The Keylink Team
Antwoord van Keylink
Thank you so much for your kind review, Isobel! We're so glad you're happy with our products and service.
- The Keylink Team
Great product and customer service, but delivery could be improved product quality was excellent and…
The product quality was excellent and the pricing was fair. However, delivery took two days due to my location in the Highlands, and I didn’t receive any tracking or confirmation until I contacted customer service directly. It would be great if Keylink considered an alternative delivery option for Highland customers, as DHL tends to be slow in this area. That said, customer service was very responsive and helpful whenever I reached out.
14 juli 2025
Antwoord van Keylink
Thank you for your kind review, Chris, we're so glad you're happy with your purchase. We'll be sure to pass your feedback regarding delivery to the Highlands and the missing tracking information on to the relevant departments.
- The Keylink Team
Been buying from them since 2019 I…
Been buying from them since 2019 I believe. Usually competitive prices, even though I live in Italy the professional Belgian chocolate and many other products costs less than I would pay at home. I usually order before travelling to UK where half my family is, and bring everything back. Delivery always on time even when there's been a glitch (sent to old address by accident), they quickly solved at no extra cost.
7 juli 2025
Antwoord van Keylink
Thank you so much for your lovely review, we're so glad you're happy with our products and customer service. We'll be sure to pass your feedback on to the teams.
- The Keylink Team
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