Absolute trash company. Customer service is awful, they charged me for an order that never shipped and could not even provide an ETA. Refund is going to take TEN days. 0/10, spend your money literally... Toon meer
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Lees wat reviewers zeggen
Just got my first pair from these guys, and they look great. Buying online I've had more than my fair share of pairs it didn't hold up well and felt cheap, and these are not only feel great to wear,... Toon meer
Took longer than expected to arrive. The quality was ok, definitely looked cheaper than the premium brands but the equivalent of a £50 pair of sunglasses. Neither pair looked good on so asked to r... Toon meer
I love my Lautners! I have a black XL pair and an original whiskey color. The style is refined, lens quality is very nice and resists scratching effectively. I work in construction and frequently go i... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Born in sun-soaked Southern California, we breathe new life into vintage luxury. Drawing inspiration from California's iconic golden era, KIAURA redefines elegance with timeless sunglasses that blend classic sophistication with modern flair. Experience the allure of the past through the lens of today. Discover KIAURA - where luxury meets performance.
Contactgegevens
1050 Arcadia Rd, 92024, Encinitas, Verenigde Staten
- 619-202-1160
- parker@kiauraeyewear.com
- kiauraeyewear.com
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Amazing customer service and products!
Amazing customer service and products!
Best customer service ever
Best customer service I have ever dealt with. Quick responses and very understanding. If you have an issue with a product or order these guys will take care of it. Glad to be a customer.
Worth the hype
First off, love these sunglasses. I am a carpenter and wear these everyday at work and they’ve held up better than most. Lenses are very scratch resistant! Customer service has been awesome too. Needed to do an exchange and Gina helped me through every step of the way! Will definitely be buying again!
I noticed this brand on Instagram
I noticed this brand on Instagram. Like the styles a lot . Ordered a Lautner in original size and received another pair as part of a buy one get one free. I wanted to exchange the additional pair for a
Lautner in XL. The team couldn’t have been more responsive and nice about the exchange!! Great styles, dynamite customer service!! What more could you want!!!!!???? Highly recommend 👍👍👍👍
After receiving my sunglasses
After receiving my sunglasses, I realized that I needed the larger size. Customer service was incredibly responsive, they provided very easy to follow steps to get my replacement pair, and verified all necessary information to ensure there were not hiccups. The glasses are great too!!
Response time from customer service was…
Response time from customer service was super fast and helpful
Amazing customer service prompt…
Amazing customer service prompt response even on 4th of July weekend!
Highly Recommended!
The sunglasses are awesome and customer service is excellent!
Great product and great service!
Great product and great service!
Super happy with Gina and the team
Super happy with Gina and the team! As an owner of a small business I recognize the small things and they really did a great job. And, I love the glasses!
Excellent Sunglasses and Service
I have multiple pairs of these sunglasses and love them! The service is always responsive too if you ever need to exchange.
Exceptional return process and customer…
Exceptional return process and customer service
Best Sunglasses I’ve Owned
Product is incredible and customer service is excellent! Get regular compliments on all of my pairs. Have recommended to several friends & family!
Kiaura Eyewear ,Thank You!
Kiaura Eyewear ,Thank You!! I had an issue with an order and the Customer Service Team at Kiaura resolved it. 9 Purchases and I just placed order number 10 for their newest style. I own several collections from high end brands and Kiaura Eyewear are my favorites Hands Down!
Great product, warranty and service
I bent the hinge on my Kiaura glasses while biking (took a bit of "header". Fortunately not seriously injured.) It was impressive the hinge didn't snap. I didn't want to put too much stress on the hinge in trying to bend it back and decided to order a new pair. I mentioned the accident when I ordered a new pair and the Kiaura rep advised of the "Replacement" guarantee and was more than helpful in getting them shipped. Great sunglasses, an awesome warranty and outstanding customer service!!!
I own two pairs of the lautner xl…
I own two pairs of the lautner xl sunglasses and they are by far my favorite! I did have an issue with one of them breaking, and the company was absolutely amazing with handling the issue and getting me a new pair. Highly recommended.
Kiaura is the BEST quality
The quality of the sunglasses are better than any that I have ever owned, they are super high quality and I put them through so much and they still stand the test of time. The one time they broke was when a buddy ran over then with his truck and the team replaced it IMMEDIATELY with their promotion. They stay true to their word, provide a great product and service. KIAURA is the only sunglasses I’ll ever get again
Awful customer service
Awful customer service. Awful quality
Sent this company atleast 10 emails now regarding return nothing back
Do not buy these sunglasses
Con artists
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