I ordered four Kichler fans that were advertised to come with lighting kits. When I received the fans, the lighting kits were not included. I contacted customer service and was told I could purchase t... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We bought three outside Barrie pedestal lights which weren’t cheap. After just over two years the light fitting screws are badly rusty & corroded and breaking away from the fitting. After contacting t... Toon meer
I have ordered a relpacement fixture to replace a 20 year old one that broke. I can not complain about 20 years of service. In fact I ordered another Kich'r fixture because off the excellent service.... Toon meer
I ordered three outdoor lights and only received one. The website promised 2 day shipping for 2 of the lights that I’ve been waiting to receive for 7 days now. The order number shows shipped but there... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
1StopLighting/Kichler Lighting Experts was launched in 2001 by a close knit group of friends with the vision of innovating the shopping experience for lighting. Over the years, 1StopLighting has grown into a family of websites founded on the principle of adding value to everything we do. The company has evolved into one of the top internet retailers for lighting and home products. Our goal is to provide the highest overall value and shopping experience for our customers while providing the best customer service in the industry. We understand that the experience and interaction you have when shopping with us is just as important as the price you pay. That is why each of our customer service agents are ALA (American Lighting Association) trained and certified. Our management team has built a customer first culture and instilled it into each of our team members. We promise to take care of you! So, if a problem ever arises with your order, we will do everything in our power to make it right and have you leave with a smile.
Contactgegevens
1333 Howe Avenue Ste. 211, 95826, Sacramento, Verenigde Staten
- 844-237-8477
- sales@1stoplighting.com
- kichlerlightingexperts.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
It works
It works! I had got a ceiling fan on Wayfair open box and it worked for two months and then stopped. My husband told me that all I needed was a new switch because he was able to hardwire it and make it work so it wasn’t an issue with the power going to the fan it was clearly an issue with the switch going to the power to control the fan. I was able to receive a refund from Wayfair due to the fan being defective and was able to keep the fan for free and loved it and all I had to do was invest $50 for a new switch for a $600 fan so not a bad trade. I’m glad the switch worked I hope it stays working!
Exceptional customer care by Kichler…
The customer service from Kichler Lighting is superb. I was handled by excellent customer care. I love my chandelier and when it arrived one of the glass shades was crushed. I called Kichler and within 3 days the replaced shade was at my front door, no hassle only exceptional customer service. This is why I will buy more lights from Kichler. "They" understand people!
Shipping delayed?
I ordered three outdoor lights and only received one. The website promised 2 day shipping for 2 of the lights that I’ve been waiting to receive for 7 days now. The order number shows shipped but there’s no fedex tracking number and I haven’t heard back from customer service yet, despite opening an inquiry. The pendant light I received is beautiful, and if it weren’t for the delayed shipping, I would be giving 5 stars.
Other having to wait on line to get to…
Other having to wait on line to get to talk to a technician it was a great experience. Technicians were knowledgeable and very helpful. Patiently helped me diagnose problem and order the part I needed
Received the product I ordered quickly
Received the product I ordered quickly. They have a great selection.
It was really great to receive my order…
It was really great to receive my order so quickly, I’m very impressed. Usually when you order things it takes for ever to receive or the wrong it is sent. Not in this case.
Excellent item!
Excellent item! Very happy with purchase as well as the service provided.
Thank you.
Ordered my lighting fixtures they…
Ordered my lighting fixtures they arrived promptly and look good. We replaced 18yr old fixtures, you can really tell quality has gone downhill, the old ones were solid heavy and well made, not so much now.
Many products ordered. Very satisfied!
I have ordered several light fixtures and now a fan. The fan is fantastic as is all of their products. The only gripe I may have is that th fan "remote" is made to take the place of a switch, not an actual remote.
Excellent price and fast free shipping
Excellent price and fast free shipping. This is my new go-to source for lighting!
Ordered a dining room chandelier over…
Ordered a dining room chandelier over the phone. Sales/customer service people were helpful, patient and knowledgeable. Box got delivered no problem. Fixture arrived in perfect condition. Pricing was excellent.
Ordered light online
Ordered light online, it arrived in tact and had it installed. It looks great and throws off lots of light. Positioned well above a round table and really "lights" up the room.
Lights showed up in 2 days
Lights showed up in 2 days. Fast and easy. Best price online 20% better than any other location.
It's perfect for the space
It's perfect for the space. I used it in a bathroom and it is the right size and it looks great with all of the other fixtures. I was having trouble finding a light that had a black finish that would wasn't too big or too small. This fixture is perfect! Love it.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.






