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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I placed an order directly on Kill Cliff’s website on 8/22. I received no notification from Kill Cliff after a week that my order had shipped. Customer service has repeatedly told me that my order wou... Toon meer

Beoordeeld met 1 van de 5 sterren

Don't waste your time with these folks. Customer service is shoddy at best; they are unable to keep the product in stock, and a subscription is useless because they won't have the product availab... Toon meer

Beoordeeld met 1 van de 5 sterren

We have purchased KC products for more than a decade and weathered the storm through terrible website re-designs and product shortages. But these shortages and excuses are wearing thin for us. We ar... Toon meer

Beoordeeld met 1 van de 5 sterren

I'm not rating the product, I'm rating the delivery process. I placed an order online on 4/24 and it is 5/3 and I have yet to receive the order. There is no tracking information either. This seems... Toon meer

Bedrijfsgegevens

  1. Fitness- en voedingsservice
  2. Voedselproductenleverancier

Informatie afkomstig van verschillende externe bronnen

Founded by a Navy SEAL. Kill Cliff gives back to service members, veterans, and their families as a Proud Partner of the Navy SEAL Foundation.


Contactgegevens

1,4

Zeer slecht

TrustScore 1.5 uit 5

3K reviews

5 sterren
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Beoordeeld met 1 van de 5 sterren

Don't waste your time with these folks

Don't waste your time with these folks. Customer service is shoddy at best; they are unable to keep the product in stock, and a subscription is useless because they won't have the product available.

I have been a subscriber with monthly recurring orders for years and have experienced more problems than I can even remember. Each time I reach out to customer service to inform them of my perspective as a customer, they reply with something to the effect of "Thanks for the feedback! Don't worry we are working to correct these issues immediately"

They have not been corrected and I have lost hope that they ever will be corrrected. Dont waste your time or energy.

26 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

DO NOT ORDER FROM THIS COMPANY

I placed an order directly on Kill Cliff’s website on 8/22. I received no notification from Kill Cliff after a week that my order had shipped. Customer service has repeatedly told me that my order would ship within a business day with little or no detail on the issue. After three weeks of waiting, I’ve asked for a refund and I’ve completely stopped receiving responses from Kill Cliff’s customer service. Avoid this company at all costs.

22 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor customer communication and product out of stock

We have purchased KC products for more than a decade and weathered the storm through terrible website re-designs and product shortages. But these shortages and excuses are wearing thin for us. We are on a subscription for a certain product and rather than informing us that, not just the one flavor was out of stock, but the WHOLE LINE was out, they charged our card a week ago and simply never let us know. CS stated that they were moving warehouses and it took longer than expected. - Had this been the first time, I would let it go...but it happens nearly every time the subscription ship date comes around. With so many similar products on the market, I think it may be time to try something else.

15 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

GREAT PRODUCT

HAVE PURCHASED CBD G.O.A.T.
ZERO SUGER WITH AWESOME TASTE
DEFINITELY RECOMMEND, AN AWESOME ENERGY DRINK.
GREAT PRODUCT FOR AFTER WORKOUT DRINK.

1 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

What are you waiting for, drink your Kill Cliff!

3/1/19 Product is awesome. Love it. Tastes amazing. Great benefits.
If you want the product forget it. 3 shipments sent in February and all three damaged. Never received my monthly shipment.

3/10/19 Update: Kill Cliff went above and beyond. I only asked for my money back for the damaged shipments in Feb. The refund was instant. Then they worked with the carrier to ensure my March product got to me quickly. There even was some extra Kill Cliff flavors to try. Let’s just say there customer service won me over and I’ll be carrying around my Kill Cliff rambler proudly. I support this product. Everything I’ve tried tastes great. They support a wonderful organization and they know how to treat their customers.

4 maart 2019
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Problems resolved…

I have now received a response from Jerry Barker with KillCliff about some delivery issues they are having and now feel comfortable with Kill Cliff and plan to continue using it

4 december 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

KC really helps me after PT in the south Florida heat!

I've been consuming Kill Cliff for years now, and I swear by it after a long run, especially in the Florida heat of summer. I remember when there was one flavor and one product: TASTY. Despite all of the offerings that KC has now, I still only use one product: TASTY...err...Blood Orange. Whatever. Bottom line: $h!t works.

4 december 2018
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Shipping is terrible

Shipping is terrible! Always have problems getting it delivered. Product is great and your staff is great but the contract with the shipping company has to go! UPS it!

6 november 2018
Review zonder uitnodiging

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