We would like to put on record the excellent customer service we have received relating to alarm issues with our CV20. Steve Morris kept us informed relating to the progress of the alarm system and M... Toon meer
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Staff very knowledgeable and helpful. Company carries an exceptional amount of stock. I would strongly recommend looking here whatever your needs.....l traveled up from Birmingham because it was the b... Toon meer
Just purchased our second motorhome from Kimberley Darlington. We were assisted in our purchase from Scott and Richard and had a comprehensive handover from , I think , Paul. The workshop swiftly ca... Toon meer
Very good salesman particularly when we exchanged our van for the new one. However, making telephone contact after sale has been difficult. The most helpful was folk from the Accounts dept who went o... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Kimberley – The Caravan & Motorhome People. A family-run business since the 1970s, we’re passionate about helping you find the perfect caravan or motorhome. Silver award winners in the Caravan Owner Satisfaction Awards! Proud runners-up for Caravan Dealership of the Year 2025, we have branches in the East Midlands & the North, offering 300+ motorhomes & caravans from leading brands like Swift, Bailey, Coachman, Carthago & Xplore. Why Choose Kimberley? Trusted for quality & service, 4.6★ Trustpilot rating from 1,000+ happy customers, fantastic facilities: Darlington branch: On-site café, huge awning & accessories shop, children’s play area, plus indoor & outdoor showrooms and NCC approved service centre. Nottingham branch: Outdoor showroom, awning & accessories shop, plus an NCC approved service centre. Start your adventure with Kimberley – where great journeys begin!
Contactgegevens
West Auckland Road, DL2 2XZ, Burtree Gate, England, Verenigd Koninkrijk
- 01325 383333
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Great Service
Went to pickup our New motorhome the handover was comprehensive right down to torqueing every wheel ,Lee and his team couldn't have been more helpful even helped with moving over our stuff and sorting out any worries my wife had,Fist class experience would recommend them we will use them again Thanks
Excellent Customer Service
We would like to put on record the excellent customer service we have received relating to alarm issues with our CV20. Steve Morris kept us informed relating to the progress of the alarm system and Matty Inns worked tirelessly on getting the system fixed for us. We cannot thank them enough and thought that this recognition would be perfect for everyone to see. Steve and Matty are a credit to Kimberley Caravans and thank you both so much.
From sales to hand over very…
From sales to hand over very professional service would highly recommend them
Great service from start to finish
Great service from start to finish, Tom was great deal with, also Paul who done the demonstration of our new caravan
Information nswered all my queries about the…
Answered all my queries about the values of new and used caravans with politeness and patience.
The worst service department ever they…
The worst service department ever they never do anything right, say they will do things but never do, and make a mess of your caravan I wouldn't trust them to do anything I could go on and on but I'll be here all day just keep away from them
Staff very knowledgeable and helpful
Staff very knowledgeable and helpful. Company carries an exceptional amount of stock. I would strongly recommend looking here whatever your needs.....l traveled up from Birmingham because it was the best deal I could get.
I found all the staff that were…
I found all the staff that were involved throughout the purchase of my motorhome very helpful professional and friendly to deal with I would have no hesitation in recommending Kimberley Darlington to anyone wishing to purchase a Motorhome/Caravan
Great service once again.
Just purchased our second motorhome from Kimberley Darlington. We were assisted in our purchase from Scott and Richard and had a comprehensive handover from , I think , Paul.
The workshop swiftly carried out some initial work to correct a few issues we found leaving us confident that future servicing or warranty issues will be dealt with with efficiency.
Thank you.
Friendly helpful staff who really…
Friendly helpful staff who really wanted to help but also gave us the space to decide what we wanted to do
Everyone was very kind and helpful and…
Everyone was very kind and helpful and also very cheerful too!
This was on each of the occasions we visited

Antwoord van Kimberley - The Caravan & Motorhome People - Darlington
Great selection of motorhomes
Great selection of motorhomes on site to choose from and some good mid season savings. Found the perfect model for us and doing the deal easy and relaxed with Tom helping us.
Handover was very comprehensive and Paul did a great job and we were experts by the end of it. Would highly recommend this dealer

Antwoord van Kimberley - The Caravan & Motorhome People - Darlington
Tent box purchase
I went to buy a tent box roof tent, I met Andrew who went though its workings and answered all my questions with honesty and with great knowledge of this brand. I purchased one he had one in stock and kindly reserved it for me until I could pick it up. I went today is was already on a trolly waiting for me to take it to the car for roof assembly, I did what i could do myself he then kindly got a member of staff to help me lift it onto my roof bars, he also imparted some expert knowledge on the best way to mount it and made sure i was doing it correctly. while i was completing the installation he’d removed all the packaging and took it away! He also helped with a couple of other things i’d purchased and was friendly and extremely helpful through the whole experience. I would recommend this company if you’re thinking of making a purchase.

Antwoord van Kimberley - The Caravan & Motorhome People - Darlington
Bought a Adamo 754DL 72 reg from new
Bought a Adamo 754DL 72 reg from new. Nothing but problems. Bathroom door 3 year and still waiting. 3 new panels for electric beds. Numerous other things. Would never buy another Bailey. Seen more staff changes in 4 year than the dole office. Not one manager has solved our problems. Happy when there selling but don’t want to know you after that. 1 staff member Cheryl tries her best to solve problems but must be pulling her hair out with everything that is going on there

Antwoord van Kimberley - The Caravan & Motorhome People - Darlington
Just starting on our M.H journey.Everything about the place from the…
Everything about the place from the purchase of our M.H from Tom then the handover off Paul the guys on the shop area & the servicing & repairs team Steve & Laura have been helpful throughout our dealings with them

Antwoord van Kimberley - The Caravan & Motorhome People - Darlington
Kimberley Caravans
Kimberley Caravans. Staff and service was very good .The hand over covered all parts of the vehicle and was very please with everything. Would definitely deal with them again .
Steve Cragg

Antwoord van Kimberley - The Caravan & Motorhome People - Darlington
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