Kinsu Reviews 

56
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent service , extremely professional claims handling process very polite staff lost my device on 18th of march the claim was accepted on 20th of march and the most important thing they acted... Toon meer

Beoordeeld met 5 van de 5 sterren

The easiest way to get contents insurance. Either individual items or everything at once, the process is simple, very quick and the cover is very comprehensive. If you need something (or everything... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Inspiring ethos behind the company, that insurance is about a community pulling together. I feel like I can trust the company to keep their words and replace my valuables when/ if something happens to... Toon meer

Beoordeeld met 5 van de 5 sterren

I have been with Kinsu for less than a year and lost a very precious item. It was a smooth and reassuring process to get the item replaced via Kinsu, so I'm so glad I had them! I also love their simpl... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeraar

Informatie afkomstig van verschillende externe bronnen

Cover your gadgets, bike or all your things. Fast, flexible and fair insurance at your fingertips.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

56 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(56)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

The worst experience

They use Davies Group for handling claims. It's been 3 weeks now since I had accidental damage to my laptop and I still haven't got a replacement even though I had a letter from the Genius Bar technicians listing the damage cost. They are very unprofessional, there is no transparency over the process, and the customer support people are utterly incompetent and they couldn't care less. I was sent a replacement that was a so-called box opened approved apple certified with a 12-month warranty through ValueCheckers graded A+. What I received was a second-hand laptop with very visible wear marks especially on the screen. The marks on the screen made those areas visible brighter than the rest of the screen and I rejected the laptop. Now apparently the "Valuation Team" investigates the claim. For £28/month this contents insurance is the worst deal I could have made. No wonder they closed the shop from 1st of May. Too bad Davies Group and ValueCheckers are servicing a lot of other insurance companies as well.

3 mei 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service impressive

Excellent service , extremely professional claims handling process very polite staff lost my device on 18th of march the claim was accepted on 20th of march and the most important thing they acted upon my request and ordered the same colour phone which i lost.
Furthermore the claims excess fee is very reasonable

5 star for your guys

23 maart 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great!

So simple, so quick, just works!

19 januari 2019
Review zonder uitnodiging
Logo Kinsu

Antwoord van Kinsu

Thanks so much for the 5 stars Alex!
Best,
Ali

Beoordeeld met 5 van de 5 sterren

Easy

Easy. Simple. Fast. How it should be. Great customer support too, Ali and Hugo were great and helped me come to a solution.

16 januari 2019
Review zonder uitnodiging
Logo Kinsu

Antwoord van Kinsu

Thanks so much for your review Adrian! We're always here to help, via the chatbot or phone, if you need us :)
Best,
Ali

Beoordeeld met 5 van de 5 sterren

amazing!

amazing! just what i needed. quick to set up, hassle-free and convenient.

14 januari 2019
Review zonder uitnodiging
Logo Kinsu

Antwoord van Kinsu

Thank you for the 5 stars! You can take advantage of our referral offer right now to recommend your friends and receive a £25 Amazon voucher :)
Best,
Ali

Beoordeeld met 5 van de 5 sterren

Excellent intuitive app

12 januari 2019
Review zonder uitnodiging
Logo Kinsu

Antwoord van Kinsu

Thank you for the feedback Matthew! If you want to recommend us, you can use your referral link before January 31st you and your friend can receive £25 in Amazon vouchers :)
Best,
Ali

Beoordeeld met 5 van de 5 sterren

Wholly recommend Kinsu

Very easy to deal with and an insurer with a conscious. Would definitely recommend.

20 december 2018
Review zonder uitnodiging
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Antwoord van Kinsu

Thank you for the feedback Ian!
Best,
Ali

Beoordeeld met 5 van de 5 sterren

The easiest way to get contents insurance

The easiest way to get contents insurance. Either individual items or everything at once, the process is simple, very quick and the cover is very comprehensive.

If you need something (or everything) covered, definitely look at Kinsu first! Monthly payments and rolling contract make things super simple.

19 december 2018
Review zonder uitnodiging
Logo Kinsu

Antwoord van Kinsu

Thanks so much for the feedback Alex! If you use your referral link to recommend a friend over Christmas you receive £25 Amazon voucher :)
Best,
Ali

Beoordeeld met 5 van de 5 sterren

Superb app and insurance settlement…

Superb app and insurance settlement process. Would prefer cash rather than vouchers but otherwise great product & app.

19 december 2018
Review zonder uitnodiging
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Antwoord van Kinsu

Thanks Mark, we will take your thoughts on settlement options on board. We really appreciate the feedback!
Best,
Ali

Beoordeeld met 5 van de 5 sterren

Very simple set up

Very simple set up - much easier than an online form!

11 december 2018
Review zonder uitnodiging
Logo Kinsu

Antwoord van Kinsu

Thanks for the feedback Will!
Best,
Ali

Beoordeeld met 5 van de 5 sterren

Very easy process and simple language…

Very easy process and simple language for an insurance firm. 5 stars so far and will wait and see if the claim services are the same!

2 december 2018
Review zonder uitnodiging
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Antwoord van Kinsu

Thank you for the feedback Andrew! Should you need to claim, we hope that our Claims Chat Bot will make the process easy and efficient for you.
Best,
Ali

Beoordeeld met 5 van de 5 sterren

Unique idea

Super quick & simple, but more importantly for me: ethical & kind. A brilliant concept - 100% recommended.

1 december 2018
Review zonder uitnodiging
Logo Kinsu

Antwoord van Kinsu

Thank you for your feedback Jay! We're incredibly proud of our B Corp status and will continually strive to be ethical and kind :)
Best,
Ali

Beoordeeld met 4 van de 5 sterren

Smart, quick insurance.

A decent, smart looking app and smooth experience. There were a few glitches where I struggled to enter details initially but I worked it out after a bit of playing around. Overall-different, quick and no nonsense-like it.

1 december 2018
Review zonder uitnodiging
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Antwoord van Kinsu

Thank you for your feedback! Really glad to hear that you were happy overall with our app.
We're sorry to hear about the glitches- we want to improve wherever possible, so if you wouldn't mind sharing your experience through the Kinsu chat, we'd love to hear more about where we went wrong.
Best,
Ali

Beoordeeld met 5 van de 5 sterren

Very happy!

This has gone to be, by far, the easiest and most straight forward insurance I have ever taken... I have saved myself a considerable amount by switching to Kinsu and couldn't recommend it more!

28 november 2018
Review zonder uitnodiging
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Antwoord van Kinsu

Thanks so much for your feedback Lucille!
Best,
Ali

Beoordeeld met 5 van de 5 sterren

Truly simple !

Really liked the simplicity of the app and the sincerity at the core of the concept! Would definitely recommend Kinsu to friends and family!

27 november 2018
Review zonder uitnodiging
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Antwoord van Kinsu

Thank you for your feedback Caroline. We're incredible proud of our B Corp status and will continue to put our customers and our community at the heart of our business :)
Best,
Ali

Beoordeeld met 5 van de 5 sterren

Kinsu

Kinsu offers a modern and user friendly service for the savvy customer
I have recommended Kinsu to all my colleagues and friends!!

27 november 2018
Review zonder uitnodiging
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Antwoord van Kinsu

Thank you for your review Camilla, and for recommending us! We appreciate the love. Remember to share your referral code with your friends so you can benefit from 50% off :)
Thanks,
Ali

Beoordeeld met 5 van de 5 sterren

So easy to use

I was amazed just how easy this product was to use. I insured my mobile phone in a matter of minutes and for a lo cheaper then I expected.

27 november 2018
Review zonder uitnodiging
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Antwoord van Kinsu

Thanks for the 5 stars Phil! We appreciate the feedback.
Best,
Ali

Beoordeeld met 5 van de 5 sterren

Kinsu replaced my lost ring!

I have been with Kinsu for less than a year and lost a very precious item. It was a smooth and reassuring process to get the item replaced via Kinsu, so I'm so glad I had them! I also love their simple app, and their ongoing commitment to supporting charities through their policies.

22 november 2018
Review zonder uitnodiging
Logo Kinsu

Antwoord van Kinsu

Thank you for the review Lily! We're really glad that we could help you with your claim.
Best,
Ali

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