Amazing customer service to start. Nice discounts. Answered all questions quickly. Land tour guide/driver very informative and drove very carefully. He knew facts and fun tidbits. All around enjoya... Toon meer
Bedrijf heeft geantwoord
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Amazing customer service to start. Nice discounts. Answered all questions quickly. Land tour guide/driver very informative and drove very carefully. He knew facts and fun tidbits. All around enjoya... Toon meer
Bedrijf heeft geantwoord
The attention to detail and planning from John Hall's team made this a trip that is worth experiencing! We made great friends along the way and can't wait to travel internationally with John Hall.
Everything from start to finish was excellent. We were on the National Parks Alaska tour. The accommodations were great, the food was tasty anns plentiful (3 meals an day) and everyone we worked with... Toon meer
Bedrijf heeft geantwoord
It was the greatest tour! Attention was paid to every detail and comfort! Fantastic activities! It was well worth the price! The company took care of the meals, tips, and luggage! I would definitely... Toon meer
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Geschreven door het bedrijf

1127 N Lakeshore Drive, 55041, Lake City, Verenigde Staten
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This trip was incredibly well organized, yet it did not feel overly structured or mechanistic. These folks know what they are doing!
Our tour was flawless, simply the best. The communication before and during the trip was thorough, accurate and responsive. The experiences on the tour were fun, engaging, educational, relaxing and allowed us to be immersed in the various cultures of New Zealand and Australia. The tour was diverse in seeing the many aspects of the countries (cultures, geography, flora/fauna and wildlife). Our needs were anticipated and supported throughout the time on the tour. Each member of the tour team (guides, drivers) focused on ensuring our experience was top notch. They were informative, personal and caring. The tour was amazing!
We had a family emergency requiring us to depart from our tour a few days before the end. Our tour manager, Jeremy, and President, Elizabeth, COO, went above and beyond in facilitating our trip home (booked flights, picked us up from the airport in a snow storm) and followed up with us during our trip home and after our trip home. We felt very cared for and supported.
This is our second trip with John Hall's Alaska. Both of them have been filled with excellent experiences, good food, excellent accomodations, and a nice balance of activity, scenery, history, nature, and local culture. Our guides have been knowledgeable and very helpful. I just finished making a photo album of our trip, and was amazed at the variety of things we saw and did. We especially enjoyed going into the homes of local families, to experience local food and hospitality.
This was my first international tour of my life. John Hall staff before I left and Jeremy Riddle our tour manager took care of everything, from Visas to customs. Every day was an adventure as we traveled around Australia and New Zealand. The Great Barrier Reef, UNESCO sites, the Outback, Little Penguins, Sydney Opera House, Queenstown, Kiwi hatchery, Milford Sound, Jet Boating and so many other adventures. The food was delicious and very local.
I always know that the company will take care of any problems or issues that arise. The staff demonstrates their knowledge, efficiency & caring in all interactions I have experienced with them.
Excellent service as always. Highly recommend any of John Halls tours.
No problems. I was met at the airport in Buenos Aires, taken to the hotel in a timely matter and same on return. Jenny took good care of us.
My husband and I went on the Alaska’s Winter Wonders trip (March 9-16, 2025)
and had a fantastic time. From start to finish, everything was expertly planned out to fit in as much of Alaska’s winter experiences as possible. Their organization is top notch. We were given detailed information about everything in advance and customer service (for any questions) was the best we have ever experienced. Our tour guides Joe and Matt were kind, knowledgeable, professional, and funny (and fun to be around). We learned so much about Alaska. Our adventure began in Fairbanks, then, two nights at Borealis Basecamp. This is where I was able to complete my bucket list wish of seeing the amazing aurora borealis, two (2) nights in a row! And we were in awe, the entire time. We were told these were some of the best northern lights our tour guides had seen!
Our days were filled with Alaska adventures such as dog sledding with professional mushers, and the options of snowmobiling, helicopter sightseeing, a class on curling, then a scenic drive in a beautiful custom tour bus to Talketna, and then to Anchorage In between, and after arrival, there were more opportunities for more activities and adventures as well as delicious meals that were all included. Overall, this was one of our favorite trips (a trip of a lifetime) and we would gladly repeat it.
We have gone on 12 tours with John Hall. They are a wonderful family run company and they make you feel like you are a part of their family. Everyone that works for them is very polite and accommodating to those traveling with them. All arrangements are superb. Our last tour was to Antarctica and it was definitely a trip of a lifetime. Can’t wait for our next frip.
Their customer service is top notch from your first contact to the final good-bye. The marketing of their trips is very well done vis print, online and presentations. The trips themselves are well organized, great itineraries and in coordination with superior providers.
John Hall’s attention to detail makes for a very relaxing way to fully absorb the amazing adventure.
No details were overlooked and everything was included. All of the activities were excellent! We would not hesitate to take another trip with John Hall’s Alaska- whether in Alaska or internationally. Our Southern Africa adventure was the trip of a lifetime!
Our John Hall trip to South Africa was the trip of a lifetime! The personal attention to details and our enjoyment was way beyond what is typical of a tour company. Thanks to our tour guide, Elizabeth, I was able to experience a trip I had long hoped to have. There just are not words to express how much it mean't to me.
South Africa was our 2nd trip with John Hall's Alaska and both trips were excellent. Everything from the planning, the communications, the itinerary, the inclusions, the hotels & resorts, etc, etc was perfect. It's a pleasure to travel with a great team of pros!
This is my second tour with John Hall's Alaska and they are first class all the way. Not only in the experiences, hotels, food that they offer but in their customer service. They make you feel like family and provide you with a time of your life.
2018 - Alaska via plane (charter, float and bush), train, boat and motor coach! Trip of a lifetime!
2024 - South Africa via plane and boat! Treasured experiences!
Many thanks to Elizabeth Hall and staff for their outstanding work to make these travels truly exceptional!
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Wonderful trip and great people!
Well organized with obviously several team players for all to work out so well, as it did. I loved the itinerary and we so lucked out with the weather. Every destination on the "Untamed Alaska" was different, but my favorite was the boat trip from Valdez.
I thought our tour guide, Paul was very informed and our driver, Larry did a great job behind the scene, with all the luggage tagging and moving.
Nice to see the family work so well together!
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