Kitchway Reviews 218

The order arrived very late. Despite being within Europe, I had to pay a significant amount of tax.

Prompt delivery and courteous personnel. Boxed unit had to be unpacked in the hallway as box would not fit through the basement doorway.

Delivered as promised. Had a few issues with order as we are not up to date but delivery was excellent.

Very good handeling and quite aesthetic. But i gotta say its a bit too small for some meals

Amazing company

I would strongly advise consumers to avoid.

I purchased items online and the quality was terrible. When I attempted to return them, I was informed that a 20% “restocking fee” would apply and that I could not even obtain a Return Authorisation number unless I first paid that fee.

In effect, I was required to pay money simply to access the returns process.

This is not what UK consumers reasonably expect when purchasing online. Statutory consumer rights cannot be overridden by standard terms and conditions or by labelling transactions as “B2B” after the fact.

After considerable correspondence, the goods were returned and received by the retailer, yet the refund was not processed promptly, requiring me to escalate the matter through my bank.

I am sure they'll write some waffle back - but give it a thought before you purchase. (as expected they did and have lied. Nice try).

Items arrived in time and also looking good…

Thanks

I felt compelled to write this, because this is one the few cases where a company actually stuck its neck out to help me out with a supply issue. Mad props, my guy

AVOID. my delivery didn't turn up and they ignored my calls and messages.

Received my order and couldn't be happier. Kitchway went above and beyond to find my order as DPD were sending it back. Good quality stirring paddle stainless steel, very robust and sturdy. Thanks for all your help Kitchway team.

Love this tumble dryer. It’s very quick to dry, even on medium (a full washing machine load took 30 mins to be bone dry). Would never have a small domestic dryer again as these big American dryers are just so much better. Our last Maytag American dryer lasted 22 years so I’m hoping this one will be the same!

Fantastic product range and great delivery service

It was great delivery was fast

Customer Service very good
Service very good
Pricing reasonable
delivery I would expect a bit quicker that is me I like next day deliveries or 2 days if possible as I am last minute person
Other wise I will be back for more stuff

Easy to use and free shipping

Delivered in the time given & really pleased with product
Very easy to order

Perfect replacement milk pan for the one my husband lost. My original 5 piece Artame set were bought on about 1991 and are still in brilliant condition. Himself threw away or left outside the milk pan so I was very pleased to find such a perfect replacement. Good price for great quality

Easy to order. Easy to pay for. Next day Free delivery!
Excellent Service