Kitkat Reviews 

Caramel kitkats taste appalling, theres just a bitter tang of burnt sugar in them that ruins the bar. White kitkats continue to be bliss but the quality of the milk chocolate varieties is very poor now. Please please please just put up the price instead of reducing the quality.

Nestle have ruined the product ,reducing the crispy interior and adding a thicker darker chocolate which frankly tastes appalling . Used to be a perfect choice with tea , not any more .now a disgusting combination , not enough crisp to much thick chocolate .Profit based decision l guess . Avoid like the plague

What has happened to Kitkat since they changed the wrapping. The biscuit is no longer fresh and crispy, it taste stale and has the texture of damp cardboard. I'm done with Kitkat.

Bring back the foil and paper we can all recycle it more easily then. Even with the new packaging, they always taste slightly stale to me. I've never been a fan since Nestlé took over

I'm always a dark chocolate fan rather than a milk chocolate one.
My "go to" was the 70% dark chocolate kit kat.
Sorry but the new flavoured dark chocolate one is a huge no for me. It's far too sweet.

Delicious as ever. Love the new wrapper especially for the 4 finger bar. Nice and shiny.
Scrumptious light crunch with perfect chocolate covering. Such an underrated little chocolate snack.
I love them they are my favourite!

What have they done to the taste. Tried a Kitkat chunky which tasted horrible. Checked to see if it was out of date. The new chocolate is vile, will try Aldi’s own make this weekend.

Why did they change the paper and foil wrapper! The fun (and ease) of opening with your nail! The current wrappers are rubbish - always end up tearing little bits of it until eventually gaining access. Not the best invention. Bring back the old wrappers!!!

I used to love KitKat. But not now. I thought the first time I tasted the new chocolate it was a bad batch. Its so unpleasant to eat I threw away the rest of my multi pack purchase and will NOT be buying them again

The chunky is absolutely tiny, it's basically a normal kit kat stuck together. Also the taste has changed and tastes cheap. Not impressed, I will buy something else so it's an actual treat, not a waste of calories.

I am 70 and have always loved kitkats but there is nothing to enjoy about this new product. The chocolate tastes disgusting and one of the most enjoyable parts was running your finger along the foil prior to eating it. It’s such a shame they have ruined such a perfect brand.

Oh what have you done???
I brought some Kit Kat bites for us to share at the cinema and we've binned them. When even my kids won't eat chocolate, then something is seriously wrong.
We were expecting pieces of kit kat and got some poor excuse for chocolate with little crumbs of wafer in. Had the name not been on the packaging, we would never have guessed it was Kit Kat.
Whoever came up with this idea.... needs sacking 🤮

Bring back the original wrapping. It was already recyclable. Won’t be buying the new packets. Shame because I use to buy at least a pack of nine bars every week.

Someone please explain this to me.
I love kit kat but after buying this block which I compared to the packet that I already have at home,I'm a little shocked to discover the size difference.
I noticed the size difference between both blocks and both blocks are 170g,so I decided to weigh it which was way under the net it read,the other was just over.
I have pictures to show but am unable to upload.
So looks like you'll be losing a kit kat lover if this continues

Do companies not test drive their contact pages? Just tried reporting an issue with their Chunky Caramel KitKat bar (had no caramel - just air where it should be) and it wouldn't submit my form saying I needed to input a best before date and production time. I had inputted this info, but their system kept deleting it because there is a glitch and their system won't overwrite the mm/yyyy fields etc. Tried adding this info to message but system kept telling me required fields had not been completed!! Also form wouldn't upload photos!!! Customer service nowadays is terrible thanks to rubbish IT systems.

Since changing to plastic wrapper the taste has altered have and wont buy again. Silver foil and paper were both recyclable and the taste was excellent. Have thrown away what was left

I placed an order on 31st Dec 2022 which I understand they won't back to work on 3rd Jan as per mentioned on their website. It has been past 8 days from 3rd Jan, Nothing is happening, contacted the customer service, her feedback was not helpful. I need those products by next week. It takes too long to finalise an order !!

Thought the KitKats I bought for Christmas tasted worse. Then I got a moldy one and found out they changed the chocolate when looking for other moldy experiences. It’s true they taste like cheap Palmer chocolate now. I’ll never buy one again.

The chocolate is so thin and tastes bitter and if they make them any smaller they will have to change to a shorter name to KIT as kit kat wont fit on the wrapping wont be buying them from now on, come on guys dont be greedy make a profit yes but making them smaller too is sheer greed