I spotted a dress online so I popped in to Klass at Sterling Mills. Unfortunately they didn't have it stock. However, Elaine offered to help me pick another. She was most welcoming and immediately put... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieAffinity Stirling Mills, Unit 40, FK13 6HQ The Devon Way, Tillicoultry, GB
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Lees wat reviewers zeggen
High quality clothes, reasonably priced, great styles for everyone and different age groups, have recommended to family and friends just gorgeous clothing First klass choices Very fast delivery ser... Toon meer
Bedrijf heeft geantwoord
I was able to order the garment viewed on their website and the items were delivered within a couple of days. Very good quality and service.
Beautiful clothing at a reasonable price. I saw this one blouse and loved the colours immediately. This might not seem like a big thing but having shopped online before I knew that colours weren’t alw... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Klass - Affinity Sterling Mills
Geschreven door het bedrijf
Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
Our promise to you
Geschreven door het bedrijf
- Our customers are at the heart of everything we do.
- Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.
Tracked 48 Hour Delivery
FREE 48 Hour Delivery On Orders Over £50
Get free 48 hour tracked delivery on all orders over £50
Contactgegevens
Affinity Stirling Mills, Unit 40, FK13 6HQ, The Devon Way, Tillicoultry, Verenigd Koninkrijk
Get 15% Off Your First Order
4,6
Uitstekend
127 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Ease of returning parcel if necessary
Royal Mail delivered parcel carefully and on time.
So beneficial to have a returns label included , especially for me being an older person.
10 februari 2025
Antwoord van Klass - Affinity Sterling Mills
Good afternoon Helen
Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Kind Regards Kate - klass.co.uk
Very helpful and polite staff
Very helpful and polite staff, offered a reward card which is helpful as I shop with klass alot
20 januari 2025
Antwoord van Klass - Affinity Sterling Mills
Good afternoon Brenda
Thank you for your lovely review!
Kind Regards Kate - klass.co.uk
Antwoord van Klass - Affinity Sterling Mills
Good afternoon Celia
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Sophie - klass.co.uk
Antwoord van Klass - Affinity Sterling Mills
Good afternoon Anne
Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Kind Regards Sophie - klass.co.uk
Padded coat, good price
I love the coat I bought, but tried the exact one on in Dobbies and the zip was faulty, so I had to order online. Prefer to buy in a shop, but glad I'd tried it on for the size
10 januari 2025
I wear a lot of black and this pashmina…
I wear a lot of black and this pashmina was perfect in black and white. I bought my daughter in law one also
9 januari 2025
It was a lovely dress but I found the…
It was a lovely dress but I found the arms very tight.delivery was excellent and on returning I found it no problem
2 januari 2025
Antwoord van Klass - Affinity Sterling Mills
Good afternoon Winifred
Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Kind Regards Kate - klass.co.uk
Antwoord van Klass - Affinity Sterling Mills
Good afternoon Linda
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Kind Regards Sophie - klass.co.uk
Lovely Watercolour dress
Very speedy delivery.
Dress is very pretty, beautiful sleeves if you don’t like your arms showing and is a flattering comfortable fit. Just wish it was a little longer, but overall I’m happy
18 december 2024
My Christmas party dress arrived just…
My Christmas party dress arrived just in time for the party, it fits perfectly and was really comfortable.
18 december 2024
Antwoord van Klass - Affinity Sterling Mills
Good afternoon Janet
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Kate - klass.co.uk
I sent for 3 items of clothing (3 tops)…
I sent for 3 items of clothing (3 tops) I have only received 2 tops in the parcel and no mention of the 3! I will be returning the 2 items I have received and I will not be rushing to order anything else. Thank you.
5 december 2024
Antwoord van Klass - Affinity Sterling Mills
Thank you for your feedback Linda we can only apologise and we will take this up with our warehouse team.
Garment was faulty so phoned helpline
Garment was faulty so phoned helpline. Friendly and efficient return process.
2 december 2024
The dress was nice and valued for the…
The dress was nice and valued for the money but the description was misleading
13 november 2024
Antwoord van Klass - Affinity Sterling Mills
Good afternoon Lovia
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Emma - klass.co.uk
Antwoord van Klass - Affinity Sterling Mills
Good afternoon Linda
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Emma - klass.co.uk
Great Service
Used this company a couple of times. Very satisfied with products and pricing. Sizes can be a little challenging. I ordered medium but definitely needed next size up for Anna Rose items. Thankfully, returns are free and I was able to order the correct size which was still in stock. Delivery is quick.
22 november 2024
Antwoord van Klass - Affinity Sterling Mills
Good afternoon Ros
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Emma - klass.co.uk
Antwoord van Klass - Affinity Sterling Mills
Good afternoon Lorraine
Many thanks for your kind review as it is greatly appreciated!
Kind Regards Sophie - klass.co.uk
Antwoord van Klass - Affinity Sterling Mills
Good afternoon Connie
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Sophie - klass.co.uk
Antwoord van Klass - Affinity Sterling Mills
Good afternoon Sandra
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Emma - klass.co.uk
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