KMR Audio Ltd Reviews 902

Fantastic people to deal with in a world that’s becoming increasingly automated. They went out of their way to help and ensured everything reached me incredibly quickly.

Communication was superb, item received in next to no time.
Item exactly as described, and all for a very competitive price.

Ive been buying my pro audio gear from these chaps for a while now and unlike most companies in the modern day, they are a pleasure to deal with. They always reply promptly to any questions I have about products, always find me a better deal than competitors and usually have my gear with me the very next day. Special shout out to Rab Nath who looks after me like a member of his own family! Legend. Thanks guys.

Andy Stevenson,
Anger Management Studios

Staff of the company has been very helpful. They answer questions patiently and response swiftly to enquiries.

The product is of high quality and easy to use.

Seeing some reviews about this company, I was initially skeptical and assumed they might be fabricated. However, my own experience has been overwhelmingly positive. I bought a Cranborne ADAT unit that turned out to be faulty, and their customer service was outstanding—swiftly resolving the issue, leaving me completely satisfied. Although you can purchase equipment from any online retailer, the true quality of a company reveals itself when dealing with issues. I highly recommend them.

Always excellent service from start to finish. I highly recommend them for all your audio needs. They are also good prices.

Absolutely superb customer service from Stefan and the guys at KMR. Extremely friendly, helpful, knowledgeable and efficient. Had a very minor hiccup with an order which was dealt with within minutes. My very competitively priced gear arrived the following day, even when the order went in mid afternoon. Cannot fault whole experience. Will definitely be buying from KMR again.

They've expanded their range recently and it's great. Gives us the opportunity to combine different type of gear in a single order, especially when they run promotions.
They also know how to handle international sales, which is not always a given, have good communication skills and have friendly staff at events :).

Great Experience! Thanks so much to Stefan for his very friendly, unbelievably efficient customer service. He definitely did go the extra mile, really much appreciated! Will certainly buy from KMR again.

Excellent company. The team is also very concentrated on customer satisfaction. I can say this because they went over the top to help me with my order .. long story. Shout-out to Stefan Pope for his excessive care about my order and needs.
Recommended!

They really helped me get my hands on a couple rare devices I needed for my setup. Really good team helped coordinate different drop offs.

My experience with KMR Audio Ltd when purchasing my Argosy furniture desk was truly satisfying. I would highly recommend anyone to buy gear from KMR Audio. They have a great, friendly staff who are helpful and responsive throughout the entire process — from purchase to delivery.

I don’t usually leave reviews but KMR provided exceptional service after I returned monitors I wasn’t happy with, they gave me a 4-hour studio session to test alternatives. Staff offered helpful suggestions after each listen, making it easy to find the perfect pair

Excellent and prompt service!! James couldn't have been more helpful.
Can highly recommend ! Many Thanks !!

I have purchased a fair amount of gear from KMR over many years. The staff seem to be passionate about recording gear and seem willing to pass their expertise on to you, not merely to make a sale but so you get what you want and need. It seems as if they take a long term view and once you build a sense of trust with them there seems to be nothing they won't do to help you. Recently they took back an item I had just bought because I thought it was broken, but it was me who had missed a tiny switch, and it was working perfectly. Three days later having arranged pick up, and getting their technical staff to check it, it is back with me. I could not believe the graciousness with which I was told it was a thing easily done, and this said only to assuage my embarrassment. Will I use them again, Most definitely!

We had a Barefoot MM27 speaker fail on us down at the studio last week. Within 2 hours KMR Had sent us a loan set via courier to keep the studio up and running and within a few days our faulty speaker was repaired and returned to us. We continue to use KMR as the go to company for all our audio equipment purchases and have always been treated great and with fair pricing. Many thanks for getting us out of this squeeze. Dan at Rokstone studios

Great guys - Fixed an issue I had with ilok and went the extra mile.

Excellent and knowledgeable service.
I've shopped with KMR online for many years and looking to upgrade my monitor speakers. I arranged a listening audition in person this time.
Having researched many speakers Lee and James couldn't have been more helpful, setting them up allowing me to audition them. They recommend some other speakers at a similar price point and those suggestions were the ones I liked and chose. Considering this is quite an investment I am extremely grateful for the knowledge and help I received. Thank you.

I've read some of the reviews on here about this company and thought they were made up but I have just had an extremely positive experience with this company. After purchasing a Cranborne ADAT unit from them that had a fault, I was extremely impressed with their customer support which was rapid and sorted the problem and made me a very happy customer. You can buy equipment from any online store but you can only tell how good the company is if something goes wrong. Highly recommended.

Amazing company and customer service, my go-to place for high-end synths!
Big shout out to James who had endless patience with the Italian customs to retrieve my synth!