SX Pro Reviews 341

Made contact on a Sunday with prompt and fast response,excellent communication and speedy appointment.Highly recommended and would definitely use company again.

Very happy with the service sx pro provide. Brilliant products and excellent value. If I need great tech sx pro will be my first choice.

Great customer service. I was refunded for an item I bought and it was past the time on the refund policy but they was very understanding, replied fast and refunded me.

So impressed with the customer service here! I went on their live chat, they answered instantly, responded to my query, sorted out what I needed, then it was with me the next day! Amazing!

I had initially given a poor review. However, given the personal service that followed, this became obvious it was unfair. My confidence has been restored and I am thankful for the help in resolving the issue. Will use again with confidence.

Very kind staff, extremely magical service, and fantastic transaction process. Perfect product and 24-hour delivery service. Expecting the next transaction. Thank you to every SX Pro staff again.

Could not recommend these guys more.
Helpful friendly and very clued up in sharing their knowledge to help any queries that you have.
Deliveries and equipment and prices top notch.

Contacted them a couple of times before deciding on purchase, and they were very prompt and helpful. Finally decided and made my order, which was delivered in 24 hours, well-packaged and flawless. Excellent all round and highly recommended.

Great service, very helpful…enquired about some headphones, called me straight back with the info 👍

Ordered Mogami cables. Competitively priced. Item delivered next day and packaged very well. A+ Later, I made a product enquiry via email and was called back shortly after, and provided with excellent details. Thanks Jason. So A+ again. First impressions are therefore very good. Recommended.

I've dealt with most audio equipment suppliers and SX pro are head and shoulders above everyone else. If they say they will do something, they do it. Their customer service is the best in the business. Always keep me updated with useful info.

First time using SXPro, did a quick google and they had excellent reviews so placed an order and wasn't disappointed! My order arrived 2 days early with brilliant comms from the point of order - do not hesitate to use them!

Recently ordered a Kemper Stage plus Mission EP1 pedal and connecting cable through their website. The cable I had ordered was not in stock (I wasn't paying attention when I placed the order - their website does show how many of an item are in stock).

Straight away they phoned me up and emailed me as well to explain the cable was not in stock, and to ask whether I'd like to substitute an alternative cable or wait for the item not presently available. I opted to swap the cable for another that was available.

I placed the order on a Friday afternoon so wasn't expecting 'next working day delivery' until Monday, but the items arrived on Saturday morning.

They also refunded my card the small difference between the cable I ordered and the one supplied.

Very quick and efficient service, thank you!

Very helpful and knowledgable. I spoke to Jason who was super helpful providing the kind of advice that helps you to make the right decision :)

Thanks Jason/Alex for sorting me. Ordered some headphones and a new converter, fast communication and shipping! Great company.

Good customer support and excellent prices for SXpro!

Great support. I ordered several microphones and an audio interface from them. Unfortunately they seem to have received a batch with some damaged equipment straight from the factory, so I had to get multiple replacements, which is not their fault so I can't blame them. They've been very supportive during this process and did their best to make sure I get back on track as soon as possible. They're definitely a safe choice to get audio gear from.

SX Pro have been a great company to deal with when purchasing a number of big studio items over the past few months. Quick to answer questions over email, competitive prices and very fast delivery. Definitely recommended!

Bad customer service, I sent them a email with my problem in detail and I did not hear back from them, so stay away from this company, quick to take your money but are not quick to help you!

I've bought several things from these guys - including stuff on credit and it's always an easy, pleasant transaction. Always kept in the loop via email and things are delivered on time. have quickly become my go-to for audio purchases.