Kojo Fit Reviews 

115
•
TrustScore 3.5 uit 5

3,7

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Beoordeeld met 1 van de 5 sterren

This is a trash company. Shipped to wrong address, terrible tracking, impossible to follow. Took 3 weeks when promised in 1 week. Never received item. Calling credit card company to cancel charges. Do... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I bought two pair of shorts and 3 pair of chinos back in February. The black pair of chinos have already split in the groin. They are a perfect size fit for me. I am worried that the other two pair a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I brought about 5 5 inch shorts from Kojo and the quality is perfection. I hope they come up with more colors and hope one day the start selling mens spray on Jeans or skinny jeans. Great store and cu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Have made several orders with Kojo Fit and have found the Elite Performance Chinos to be the only pants I can get that have sufficient stretch for my legs. I have tried their 'Ultra Stretch Chino Pa... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Jeanswinkel
  2. Activewear winkel
  3. Damesmodewinkel
  4. Galakledingwinkel
  5. Herenmode
  6. Streetwearwinkel

Geschreven door het bedrijf

Insane Comfort. Perfect Fit. Performance Essentials For Women & Men Australia's Best Fitting Jeans, Pants & Shirts Shop Now! www.kojofit.com


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

115 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,7

Alle reviews

(115)

48 reviews in de afgelopen 12 maanden

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Beoordeeld met 3 van de 5 sterren

The jeans are nice

The jeans are nice, but not much different than any other jegging brand. The seam on the shorts popped on first wear. They are pretty stretchy. I may buy them again. Gave 3 stars because customer service person Jona was painful to deal with. Doesn’t read emails properly and sends back responses that don’t actually answer questions or fix issues.
Update- had customer service contact me after seeing my review. They had a new pair of shorts in the other style, sized up sent to me, and they’re huge on me. Sizing is very weird. I’ve given up on trying to get the right shorts and I just gave them to a friend.
As said previously, jeans are nice, shorts are weird sizing. I don’t think I’d spend this much on them again as I feel they’re pretty average like any other jegging jeans.

11 oktober 2024
Logo Kojo Fit

Antwoord van Kojo Fit

Sorry to hear this was your experience. We have just reached out to assist further with this issue!

Beoordeeld met 5 van de 5 sterren

Mens Ultra stretch Chino!!!!

Being from the UK I took a gamble at buying the mens Ultra stretch Chinos (Black) and honestly very pleased with them, they fit perfect look good and lightweight. I spoke to David before hand who responded and helped via email. Very fast shipping also! I will be back 👊
Karl A

5 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

You don’t supply a Customer Service…

You don’t supply a Customer Service phone number to facilitate an exchange. The number you provide is not a working number. Please email a label to exchange.

425-652-7066

13 mei 2024
Logo Kojo Fit

Antwoord van Kojo Fit

Hi Marc, sorry our phone number is Australian so may not work from international locations. We had already replied via email prior to this review to give instructions for your return, which can also be found on the customer care menu on the website. Please email support@kojofit.com and we will be responsive if you need any further support. Update: We have now added phone support for USA and UK thanks to this feedback.

Beoordeeld met 5 van de 5 sterren

Kojo Fit jeans and pants x 3

Postage was requested asap & they were delivered in great time. Fit is fabulous. Wore them 4 days straight from the start. Very comfy. Fantastic pants as described & reviewed.

13 mei 2024
Beoordeeld met 5 van de 5 sterren

The shirts were of great quality

The shirts were of great quality and were presented beautifully. Most importantly the fit of the shirts was perfect for the warer, there was room in the arms and across the shoulders and the tailored fit at the waist looked wonderful, making the most of the shape without being confining or baggy

9 februari 2024
Beoordeeld met 5 van de 5 sterren

Top notch Customer Service combined with super prompt Support Team.

Excellent customer service combined with prompt responses from the Support team.
I had accidentally ordered the wrong size and color and expressed my concern to the team.
Within a few hours, KF Customer Service Team (Thank you David!) offered to send me the right colour and size pants FOR FREE!
I cannot express enough my appreciation for such a wonderful experience. I will be your repeat customer for sure.

14 januari 2024
Logo Kojo Fit

Antwoord van Kojo Fit

Hi Naren, thanks for giving us this feedback and sorry to hear they were not right for you. Please reach out to support@kojofit.com with any photos and if there is an issue we are happy to replace or assist with a return.

Beoordeeld met 5 van de 5 sterren

It actually fit

It actually fit, and is high quality.

So used to getting ripped off online. Thank you for giving me at least 1 positive experince

11 januari 2024
Logo Kojo Fit

Antwoord van Kojo Fit

Thanks for letting us know and glad we could give a good experience!

Beoordeeld met 1 van de 5 sterren

Poor quality control- wait to order Essential Bamboo T-Shirts

I have previously been very happy with all my Kojo Fit purchases to include the new Mint line. My recent order of Essential Bamboo T-Shirts was very disappointing. The neck collar seam is significantly misaligned on all four shirts I ordered. When I submitted a complaint, David informed me that all the current run of Essential Bamboo T-Shirts have the same flaw. I will be returning my order. I recommend waiting to purchase this line of T-Shirts until quality control improves. I still recommend the other product lines.

11 juli 2023
Logo Kojo Fit

Antwoord van Kojo Fit

We appreciate this feedback and after selling several thousand of this new style, this was the first report of anyone disliking the neck rib. We are certainly not dismissing this feedback and are working with our design team for alternate stitching methods to have less visible stitching on the neck. We offered a free return for refund for these products as you were not 100% Satisfied.

Beoordeeld met 1 van de 5 sterren

Shirt was way too small

Shirt was way too small. I ordered from your company because I read it tailors to men who workout. I couldn’t even get my arms through the sleeves.

11 december 2023
Logo Kojo Fit

Antwoord van Kojo Fit

Hi Jack, we appreciate your feedback. I looked further into this one and can see the "Find My Fit" tool was not utilised. It is a challenge as USA & Other international sizing may be different to Australian Sizing, so we suggest not to "Order your usual size" and follow the find my fit tool and detailed size chart information to select your size. We welcome you to return the shirt as this is not the experience we would like you to have.

Beoordeeld met 3 van de 5 sterren

Sizes are completely wrong

I liked the looks of the shorts I ordered - but I was disappointed that I ended up having to order/exchange them for a pair 4 inches smaller than my actual measured waist size (even though the size chart said that I should order size 34 for a 34 inch waist, I had to order size 30 to have them fit properly). So clearly mislabeled on the website, I was miffed that I had to pay for return shipping as part of the exchange.

13 november 2023
Beoordeeld met 5 van de 5 sterren

Brilliant quality and fast customer…

Brilliant quality and fast customer service response. The products fit as described and I saved money on alterations. I received many compliments and it was a great self confidence boost to know I'm looking well dressed.

10 november 2023
Beoordeeld met 1 van de 5 sterren

XXXL on the size chart is actually…

XXXL on the size chart is actually pretty small. I wear an XL and the XXXL shirt was too small for me.

To address the company's reply. The codt of return (that customers have to pay) and the time to pack and ship make returns not cost effective.

10 september 2023
Logo Kojo Fit

Antwoord van Kojo Fit

Sorry to hear we didn't give the perfect fit for you. We checked your profile with the find my fit tool and with these shirts having an athletic tapered fit, may not be the best tailoring to suit you. Please feel free to submit a return for refund via the website as unfortunately we do not have the size to suit you. We truly appreciate your feedback and will be using this data to improve our AI recommendations in the future.

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