kyari.co Reviews 

Fraud alert - They dont ship the product after taking money... don't buy from Kyari..Their customer support also sucks. Its a scam

I got a coupon of 50% off on Kyari from CRED. So, I chose my plant and initiated payment of ₹79 on CRED. Soon, I received a Track ID with my chosen plant and an expected delivery of 2-4 days. When the order didn't deliver even after given timeline, I contacted Kyari team to know whereabouts of my order and I got know that they didn't even placed it yet because of Diwali festival rush. I have an order number but when I check on the Kyari site under "Track My Order", it says you didn't place any order. For my relief, they said team will be place order once we clear festive order...
Now, till date I neither receive my product nor the delivery consignment number.

I urge people to not even think of purchasing a plant directly from Kyari. I requested for refund too but got no response. That's all folks.

very bad service 1 week already but no any updates about my order and everytime getting damage products

Plants came in almost dying stage. On raising complaint they asked to follow instruction otherwise will replace after 2 weeks. Even after sending photos, live video call with customer care they did not send replacement. Had to order fake 5-6 COD orders and then reject so they also loose money earned by wrong means.

Worst experience with Kyari.co in delivery and quality of the products they send.
They promised a date and then delayed it by more than a month now with no delivery date on many products.
The product also which arrived was in bad condition. The internal self watering pot is of bad quality.
No customer service, no refunds, no response to emails, nothing...
They are just fooling customers by taking money and not sending products.

Dont buy from kyari!

I am writing this review with "grave disappointment" that your organization knows and has zero ethics in working with plant. Both the XL plants that I have received have arrived in terrible condition, leaving me heart broken. If you are making money/business out of plant , atleast do it right.

You guys are beyond horrible!

You guys are totally fraud. I bought Kyari XL indoor plant from Amazon for 3000 approx. After few days that got rotten. I raised a complaint on Kyari they said you bought it from Amazon we are not responsible contact amazon. When i contacted Amazon they said contact kyari... guys trust me never ever buy plants from Kyari they are totally fraud.

They are not even delivering the product, Its totally scam.

It was all a fraud. The plant started drying out after just 10 days, even though it was kept in sunlight. I strongly suggest not going with them; it's all just a show. You would be better off buying a fake plant.

I am not very happy with the Kyari company. I had ordered 4 plants as per their offer. It has been almost a month and I have not received my order yet. When I talked to customer care, they said that the wrong price was quoted. Your plants will not be delivered, you will get your money back. I have made several calls and emails but am not getting any response. Now they are not even receiving my calls. I feel this company is a fraud. I have seen this complaint from several people as well. If anyone wants to buy plants, I would say that they should not trust them easily.

Scam,
Orderd 3 products, received only 1
No proper customer support

I recently placed my third order with Kyari, and I'd like to share my experience. One thing I noticed is that they split orders into separate shipments. For example, when ordering 4 items, each item gets its own tracking number and arrives on different days. This makes it hard to track all the items.

My first two orders with them went okay, but I had problems with my latest order. Some items never arrived, even though Kyari marked them as delivered. When I contacted customer service about this, they asked me to prove that I didn't receive the items, which is quite difficult to do. They did open a support ticket, but nothing came of it.

While Kyari works fine when everything goes smoothly, they don't handle problems well. Their requirement to prove that items are missing isn't practical, and they don't seem interested in finding solutions. Because of this experience, I've decided to stop shopping with Kyari.

Horrible experience.
My order number is 321624. The first plant arrived completely uprooted and soil all over the carton box. Second plant is completely dead and requested for replacement. Third plant xl size never arrived. Customer service is just not helpful and replacement never happened. Payhetic quality and service is also horrible.

Absolutely terrible experience with Kyari.co. They sent a dead plant and a flimsy, broken planter. Complete waste of money. Avoid!
Extremely disappointed with my recent order from Kyari.co. The plant I received was clearly unhealthy and barely alive, and the planter was of very poor quality, arriving damaged. This is not at all what I expected based on their website. Do not recommend.""Buyer beware! My Kyari.co order was a complete rip-off. The plant was in terrible condition – wilted and yellow – and the 'planter' was cheap plastic that cracked immediately. For the price, I expected much, much better quality. Save your money and shop elsewhere.
What a joke! Kyari.co sent me a pathetic excuse for a plant and a shoddy planter that barely held together. It's incredibly frustrating to receive such low-quality products after waiting for the delivery. My advice? Look elsewhere for your plant needs.

Extremely bad first experience with Kyari. I ordered 2 Areca and 2 Calacea plants 2 weeks back. Only 2 Areca and 1 Calacea were delivered 1 week back, 1 is still pending. Nobody from Kyari customer care is helping me out either on call or email despite multiple follow-ups.

Order ID: #K-319527.

Extremely disappointing first experience. I ordered a Golden Money Plant and a Lucky Bamboo Plant from Kyari, but received the wrong plant — they sent a Money Variegated Plant instead. The bamboo plant was damaged, the pot was cracked, and the box was crushed. To make things worse, the order was delivered to the wrong house first.

When I contacted support, they initially tried to convince me that the Money Variegated and Golden Money Plant are the same. Only after I shared official links from their own website did they finally admit the mistake — which clearly shows a lack of product knowledge or that even their own team isn’t aware of what they sell. That’s shocking coming from a plant-focused brand.

Regarding the bamboo plant, they refused to replace it, saying it's “not dead” and will recover with care. One team member even claimed their “doctor” had checked and confirmed it would regrow, and asked me to just “take good care of it.” But I’m not a botanist — I didn’t pay to receive a damaged plant that I need to nurse back to life. Another person even suggested I remove one stalk — but isn’t the number of stalks in Lucky Bamboo symbolic and tied to Vastu? I ordered this for positivity and spiritual reasons, not to randomly modify it myself.

These are auspicious plants, not just decor items to experiment with. The product should have arrived healthy, intact, and meaningful — not broken or incomplete.

I regret choosing Kyari. I should’ve ordered from Amazon or a local nursery where customer support actually understands product value. Would not recommend.

Very bad experience.... ordered one medium size plant on 12 may.... didn't got delivery....not able to track my order...in customer care no one picking ph....after many try when they pick then use to give many reasons.... wanted to cancel my order...then they said they will return money...that also didn't happend...and after so many days today(2nd June) I got plant in worst condition...I know they will do nothing about it....so, not making call on customer care....

I placed an order for an Oyster Plant with Medium Metal Self Watering Pot (Order #K-312168) on 2nd May 2025, and to date, I have received nothing but poor service and false promises.

Despite repeated follow-ups and assurances from your support team that the shipment would be marked as RTO and a refund would be processed once it reached the warehouse, absolutely nothing has happened. Now, to top it all off, I received a "Congratulations, your order has been delivered" email 24th May – what a joke. The order was never delivered, the gift is ruined, and I’m still waiting for my refund.

This was supposed to be a gift, and your careless logistics and unresponsive support team have completely ruined the experience. I trusted Kyari for the first time and deeply regretted that decision. I would have been better off ordering from Ugaoo or any other platform that actually delivers what they promise.

This entire experience has been incredibly frustrating, disappointing, and frankly, a waste of my time and money. Please stop delaying, stop sending automated nonsense, and process my refund immediately. I have been more than patient, but I am done waiting.

Such a worst company.
I ordered 2 plant :
1. A Lucky Bonsai Plant with a self-watering pot, priced at ₹1019
2. A Zamia Green ZZ Plant with a self-watering pot, priced at ₹349
Only received one plant — the Green ZZ Plant worth ₹349 — and even that one was drying up!
I raised a complaint saying that the Lucky Bonsai Plant worth ₹1019 was not received, and the other one that was received is drying up.
No one listening only writing some one will look, issuing refund
Completely frustrated company
I am waiting for their help from last 15 days .
Such a looser company.

Ordered a Areca Palm with Extra Large Metal Self Watering Pot - Arbor-Black. The plant was half dried up with withered leaves at the time of delivery. The Delivery team kept on promising that follow the care instructions for the next 12–15 days; if the plant shows no improvements or if it fails to survive, we will provide you with a replacement. At the end of 15 days, when the plant failed to survive, they din't bother to help with a replacement despite multiple followups with the support over mail and phone calls.
Never ever buying from Kyari again. Worst company!