Horrible support non delivery and u need mail them that u will raise it with NCH. One plant delivered reached in poor condition and another one never got delivered.
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Extremely poor-quality product and extremely useless customer service. Do not buy from there. I wish I could give 0 star. -Shraddha
Plants came in almost dying stage. On raising complaint they asked to follow instruction otherwise will replace after 2 weeks. Even after sending photos, live video call with customer care they did no... Toon meer
I wish there was a negative star.my order K-351333 placed on September 21/2025 Received it after 2 weeks on 8 th October2025 with broken pot/ Have written numerous emails and numerous phone calls f... Toon meer
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Its nothing like how they've shown in…
Its nothing like how they've shown in the picture, its so tiny in real
i think its a scam
never buy from kyari as supports never…
never buy from kyari as supports never replies
you will never get replacement as they commit
I raised a ticket from 1 month no one replies
on call support no one picks up calls
no reply on mail
Worst company delivering worst product
The worst product they are giving the worst packaging quality rates are too high comparable to local markets
Also months crosses but we dont get our complete products.
Plants die ones they arrive at home just after unboxing
They are nibbies in this world who tried to hack money out of everyone pockets nad then will close the company and run from market. They are working on this policy
The company is based on fraudsters they specially the customer service is a worst than garbage.
The rival competitors are on there path but all are doing same as copy paste techniques they are using.
There is no option of giving ratings below 1 others wise they dont deserve ratings in any case not a single star quality they are offering.
As its worst than worst.
Saying worst word for them is also worst they dont deserve that also. They are worst than worst.
A worst than even dirty liquid smelly garbage.
They have a terrible customer service I…
They have a terrible customer service I have ordered plants and they have still not reached the destination no support each channel pushes me to another support line
Such startups should focus in building trust of customers and train their teams to be polite rather directing here and there
Disappointing Experience – Never Buying Again!
I recently made my first purchase, and it was an absolute disappointment. The plants arrived in terrible condition—broken pots, dried and aged leaves, and much smaller than promised. It was nothing like what was advertised!
To make matters worse, their customer support is a nightmare. First, they ask you to email them, then they make you fill out Google forms, dragging the process endlessly. It feels like they expect customers to keep chasing them, as if we have all the time in the world.
I lost ₹2,200 on this scam. If you value your money and time, avoid this seller at all costs!
I received a bad quality bonsai plant
I received a bad quality bonsai plant. I raise complained to them. Send numerous email for replacement . Nobody from Kyari has bothered to check in or provide a resolution. PLEASE don't by any plant from Kyari
They are Frauds as they commit delivery…
They are Frauds as they commit delivery date and take order but later they just keep giving u assurance without delivery. I ordered 1 plant on 6th Feb to gift to my friend on his silver jubilee. The expected delivery mentioned was 11 Feb while I was placing the order. But today 12 Feb after lot of chase ,they sent me mail saying they will deliver this in next 4-5 days. DONT GET TRAPPED.
I received a broken pot
I received a broken pot. I duly complained to them on their website. It's been 10 days and nobody from Kyari has bothered to check in or provide a resolution.
I bought 5 plants
I bought 5 plants
one dried at the time delivery and sent another but all plants are dye other than only one lucky Jade plant with me now
FRAUD kyari plants
No return policy if you do not like the product
Once the order is placed and processed post that if you do not like the product because of quality that has been delivered then there is not return or refund procedure
I have ordered 5 plants with order ID …
I have ordered 5 plants with order ID K-186019 and all the plants were delivered in very good conditions
I buy 4 plant from kyari.co and all…
I buy 4 plant from kyari.co and all plant is very good conditions and packaging is also very good after one month my one spider plant's leaf is dried and i take help for customer service of kyari so they are very helpful and give me fully response and they give me replacement of my plant I have fully satisfied with customer service of kyari.co so please go on and buy it
They have pathetic customer support
They have pathetic customer support. They don't reply to emails, don't pick calls. I bought a bundle - received damaged plants. I had to undergo so much issues in contacting them then finally got my replacement. But after 5 days the plant died again. And now again I am struggling to contact them, and not able to reach out to them.
Pathetic after service
Pathetic after service
Never ever buy plants from their website. I bought two plants. Just got one that was also in poor condition and torned. I never got the second one. When i complained about that, they didn't resolve my problem, just refunded the amount for one plant that they couldn't deliver.
Also when i ordered the plants after few days their tracking website stopped working and its still not working till today.
If you put a complaint through email, they are not going to respond for days.
When i told them that i am going to consumer court only after that they refunded the amount for one plant only.
Very very very poor service. Disappointed.
They are taken 26 no of plants order…
They are taken 26 no of plants order and cancelled they not capable for supply the plants. the payment was refunded bt am not happy with this order
Dear Kayari Team,
Dear Kayari Team,
I just wanted to extend my heartfelt appreciation for the outstanding service I've received from your company recently. It's truly impressive how you manage to maintain such a beautiful website while completely neglecting customer inquiries and order fulfillment.
Ordering two products and receiving only one was such a delightful surprise—it really kept me on my toes!
Despite my numerous reminders, request - 51453 / request - 51523 which seemed to disappear into the void, I must commend you on your consistent lack of response. It's truly a testament to your commitment to minimalism in customer service.
Your innovative approach to outsourcing to third-party vendors without any traceability is also quite impressive—it's like a mysterious treasure hunt every time I try to track down my missing product!
Overall, my experience with Kayari has been nothing short of eye-opening. I now understand that sometimes beauty is only skin-deep, especially when it comes to your stunning website and complete inability to fulfill orders. Thank you for this invaluable life lesson—I will cherish it forever.
Third class customer service no one picks the call and revert the email - Call: +91 8376885182 / Email:
I will recommend everyone not to bye…
I will recommend everyone not to bye any plant’s from Kyari , they will just send the plants once and will forget everything thereafter . I have experienced such a bad experience with them . It’s been over 2 weeks I have been following up with the team to replace the damaged plants , but they are making excuses everytime .
In simple words they are not going to replace anything , in whatever condition you have received the article you have to keep them .
SUPPORT IS NOT RESPONSIVE
I do pre-paid ordered 5-plants before 20 days, it still not get delivered.
COMPANY SUPPORT IS NOT RESPONSIVE...
Terrible company
Terrible company! Worst experience ever. They never deliver anything on time and refuse to refund money despite multiple support communications. I am planning to file a complaint with the consumer court. If I could give a -10 rating, I would.
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