La Maison Chic Reviews 

207
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very quick turn around from order to delivery. Ordering was pleasant, no hassle and worry-free. I ordered a tin of Rustoleum, clear gloss for a project. It was a pleasure actually ordering an item wi... Toon meer

Beoordeeld met 5 van de 5 sterren

The Metal Silver Nautical Maritime Porthole Glass Front Ship Wall Clock that I purchased was absolutely beautiful. It was packed very well & my enquiries about the clock before I purchased it were ans... Toon meer

Beoordeeld met 5 van de 5 sterren

We had been looking for ages for a table of a specific size and 'look'. At last we found it on the La Maison site; but, as we were ordering from overseas, we were a little apprehensive. We needn't... Toon meer

Beoordeeld met 5 van de 5 sterren

After I’d been let down by an earlier supplier & with a looming deadline of guests arriving we were THRILLED to find this shop! Vanessa was swift in her communications, understanding the time sensitiv... Toon meer

Bedrijfsgegevens

  1. Huis en tuin

Geschreven door het bedrijf

La Maison Chic Interiors has a vast elegant collection of french furniture ranging from traditional french styles to contemporary decor. Browse our french style furniture & luxury bedrooms furniture accessories. Free delivery to England & Wales


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

207 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(207)

18 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Good Quality and fast delivery

Absolutely loved the stools that I purchased fantastic quality! and delivery was exactly when they said and tracking was provided fantastic service Thank you!

13 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I placed an order from La Maison Chic…

I placed an order from La Maison Chic which was a beautiful Peacock Fan I had been looking for one for a long time for my fireplace and I lucky enough to come across their website they are very professional they way they run their company from the time I placed the order they
any questions about the delivery they replied may thanks to La Maison Chic

13 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service and quick delivery.

Ordered a bar stool from here and it was delivered very quickly. Can highly recommend this seller. The Stool was ideal for my needs and very reasonably priced.
(Bonsai Nutter)

2 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Refusal to return or exchange damaged product

The item I received (a gold easel) arrived damaged. I was advised that as I hadn't notified them within 24 hours, it could not be returned or exchanged. Not only would I not expect an item of its value to be so easily damaged in transit, but this company policy is also in breach of the Consumer Rights Act 2015 given that the item is faulty. My last three emails to the company have since been ignored since advising this. Do not use this company.

UPDATE: Following the company's response to my review, I can confirm their correspondence did go into my junk mailbox and I have received contact from them. However, the crux of the issue remains the same, and I am left with a damaged product that cost £100 in respect of which they are refusing to refund, or at the very least exchange, for a product that is undamaged. I am quite confident they would take issue with any damage, even if reported within 24 hours, given their response. I will be taking this further given that the company policy is in clear breach of the Consumer Rights Act 2015. I should also add that I was offered a 15% discount on the damaged product, but only in the event my review was amended or taken down (and confirmation provided to them that this is the case). Quite frankly shocking customer service and approach.

25 maart 2025
Review zonder uitnodiging
Logo La Maison Chic

Antwoord van La Maison Chic

Dear Emma,
We deeply regret to hear that you have been dissatisfied with our service. We feel that we have tried our very best to contact you on this occasion regarding a resolution to the damage which your item incurred. Unfortunately, damage was reported outside the 24-hour window.
We can confirm that your response to our email stated, “Apologies for the delay, your response went into my junk mailbox”. We reached out via email on March 20, March 24, March 25, and March 28. On March 25, we sent emails from two different addresses, hoping that one would be received, as it seems our previous messages may have ended up in your junk folder.
Additionally, we attempted to call you on March 25 and left a voicemail when we couldn't reach you. We tried again on March 28, but were again, unsuccessful in reaching you.

Beoordeeld met 5 van de 5 sterren

5 star customer service

Megan went above and beyond for my purchase , I was torn between 2 tables (one elsewhere) and asked both for additional pictures. The other company declined but Megan unwrapped the table from the warehouse just to take pictures for me which I was so appreciative of and this lead to me buying the table.

21 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

coffee table purchase

I purchased a coffee table at a great price (best price on the market) and the quality was great, so good in fact, I purchased another a week later!

24 februari 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Ordered an egg chair

Ordered an egg chair. Came quickly and customer service in this regard was excellent. Arrived with missing parts and sent for next day recorded delivery. My only gripe was the caller expressing doubt as to what i was saying regarding missing parts and insisted upon a photo first of missing fixings (photo of part where fixings should have been attached). Would recommend having more trust and respect in customers as at the end of the day it is customers who keep businesses afloat and pay wages. Having said all of that would definitely order again as they resolved issue swiftly and without any further concern.

28 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The Metal Silver Nautical Maritime clock

The Metal Silver Nautical Maritime Porthole Glass Front Ship Wall Clock that I purchased was absolutely beautiful. It was packed very well & my enquiries about the clock before I purchased it were answered very quickly. It was delivered within 2 days of purchase. I would definitely purchase from La Maison chic again. Highly recommend A+++

17 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ghost chairs

I bought some ghost chairs and I am positively impressed by both the quality and the customer service. Definitely recommended.

12 juli 2024
Review zonder uitnodiging

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