labaskets.com Reviews 53

My sweet FIL sent me basket. For $150, I was supposed to receive two types of wine (Woodbridge and Yellow Tail) and three types of brownies/cookies. There were no desserts, and two bottles of Tisdale. (Each bottle retails for about $2.) DO NOT BUY FROM THESE SCAMMERS.

My son ordered a gift basket, trying to surprise me for the holiday, and was scammed by this company. He paid them $130 for a wine basket but they didn’t send anything. They didnt answer the phone, they don’t respond to emails, and there is no physical address listed. This is not a real company and they should be ashamed of themselves for taking peoples money, especially at the holidays. Save yourself a headache and do NOT ORDER FROM THEM!

This company is a joke. They won't help you or return your call. They took my money and never delivered a Christmas basket. RIP OFF

This company is a rip off. They take your money and then don’t deliver anything like what you’ve ordered! It’s one thing to stipulate that sometimes you need to substitute something but it’s another altogether to substitute EVERYTHING to the point that the basket resembles something else completely and is valued at a fraction of what you paid. I demand money back now!

Terrible Service
Items in basket were replaced by super cheap alternatives. This is a total SCAM.

Very dishonest vendor. I purchased a gift basket and upgraded the champagne for an additional $78 charge. When my sister received her basket, she sent me a pic of it in her thank you - and I noticed that the vendor DID NOT upgrade the champagne, which I paid for. THey refused to refund me the $78.

Wish I had read these reviews before I used them. They are crooks. They don't respond to phone calls or messages, nor do they deliver when they promise.

Never arrived. They don’t call or email back. I have to go to my credit card company to get my money back.

Basket arrived with cheap alternatives to what was described in the basket description. The package was also cable tied together, a very displeasing appearance.
The only good thing was that it did arrive with same day delivery.

I ordered their product with the promise that it would be delivered same day if ordered by a certain time. A time I confirmed I met. After paying them and expecting them to hold their end of the agreement I received a tracking information that stated it would be Delivered tomorrow. After multiple efforts to speak to a human, was prompted to leave voice-mail multiple times & never received a call back, I finally get to a line that's prompts me that I'm next In line to speak to a representative. I waiting an hour and a half before finally hanging up as no one ever came to the phone. I sent an email to a customer service representative I had spoken to prior named Naima who responded the next day not the day I contacted and their product was supposed to be delivered. Stating that it would be Delivered that day , the day after was promised, I requested a cancellation and a refund because at this point there was no point in their services. I was informed I could not recieve a refund nor cancel. I respond with the fact that they did not hold up their end of the deal and I deserved at least a partial refund given the serious inconvenience due to their false advertising. Her response was to not respond at all. No efforts made what so ever to feel as though they had an remorse for taking my money and basically throwing it away as the person it was intended for was no longer at that location. So someone there got a basket definitely not the person I paid to recieve it. Which is infuriating. So due to this horrible experience and honestly the most insane waste of money I would never ever recommend this company to anyone and will consider reporting them to the BBB for ignoring my attempts to find a solution to the inconvenience.
Must say do appreciate the opportunity for the review and will make sure to post it on Google as well.

Ordered beer and cheese hamper as a gift. Contents not as described. Received cheap alternatives including processed cheese and a tin of tomatoes! Will not use again.