Always fast communication and shipping
Always fast communication and shipping. Any returns/exchanges are always straight forward and easy. Every clothing item I have purchased has been incredible quality
2 april 2026
Review zonder uitnodiging
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Bedrijfsgegevens
Geschreven door het bedrijf
Label-Lahra is a boutique-inspired fashion brand designed for confident women who know their style.
Contactgegevens
3,2
Gemiddeld
14 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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Beautiful coat my daughter loves it…
Beautiful coat my daughter loves it perfect fit
29 april 2026
Review zonder uitnodiging
Quick delivery and beautiful dresses
quick delivery and the prettiest dresses
19 april 2026
Review zonder uitnodiging
What a joke
Yep, I bought off these people. Ordered two dresses for my wife’s birthday.
One arrived late. Still trying to chase a refund or the second dress..
Several emails sent, no one seem to care. They have the dollars now.. hope other people don’t get caught like me.
22 april 2026
Review zonder uitnodiging
Antwoord van Label Lahra
Hi there,
Thank you for sharing your feedback. We’re sorry to hear that one dress arrived later than expected and that there is still uncertainty around the second item or refund.
This is not the experience we want any Label-Lahra customer to have. We have requested more information from you directly so we can confirm the order details, look into what happened, and make sure this is followed up properly.
Kind regards,
Label-Lahra Support Team
Beautiful dresses, packaging could improve
The dresses themselves are stunning and clearly well made. I only think the unboxing experience could be improved a bit to better match the pricing.
5 maart 2026
Review zonder uitnodiging
Antwoord van Label Lahra
Hi there,
Thank you so much for your kind feedback. We’re happy to hear that you found the dresses beautiful and well made.
We also really appreciate your note about the packaging. Feedback like this helps us improve the full Label-Lahra experience, from the dress itself to the moment it arrives.
Kind regards,
Label-Lahra Support Team
Really happy with my experience
Really happy with my experience with Label Lahra. I ordered a dress for a wedding and it arrived very quickly. The quality was excellent and I was so pleased with how it looked. Unfortunately, the fit wasn’t quite right for me, so I chose another style instead. The exchange process was smooth and easy. I had also entered the wrong email address by accident, and the customer service team sorted it out straight away. Fast shipping and very helpful support. I would definitely recommend Label Lahra to others.
12 maart 2026
Review zonder uitnodiging
Antwoord van Label Lahra
Hi there,
Thank you so much for your lovely review. We’re so happy to hear that your dress arrived quickly, that you loved the quality, and that our team could help sort out the email issue for you.
We’re also glad the exchange process felt smooth and easy. We truly appreciate your recommendation and hope you love your new Label-Lahra style.
Kind regards,
Label-Lahra Support Team
Loved my order!
Loved my order! My dress arrived as expected and the fabric is really good quality. Super happy with it! 😍
7 maart 2026
Review zonder uitnodiging
Antwoord van Label Lahra
Hi there,
Thank you so much for your lovely review. We’re so happy to hear that your dress arrived as expected and that you’re pleased with the quality.
We truly appreciate your support and hope you enjoy wearing your Label-Lahra dress.
Kind regards,
Label-Lahra Support Team
so elegant and beautiful!!
the dresses are so elegant!! i ordered a beautiful wrap dress for my birthday and im really excited to see how it looks on!!
3 april 2026
Review zonder uitnodiging
Antwoord van Label Lahra
Hi there,
Thank you so much for your lovely review. We’re so happy to hear that you love the look of the dresses, and we hope your wrap dress makes you feel beautiful on your birthday.
We truly appreciate your support and hope you enjoy wearing it.
Kind regards,
Label-Lahra Support Team
This company is a absolute scam
This company is a absolute scam! The dress i ordered cost me $80, when it arrived i realised it was cheaply made in China! After emailing them for a refund- they said they could only request 10% of my money back.
After continued emails I got them to 40%, and they would stop communications unless I accepted or returned the item. Do not buy from here. Label Lahra is a scam!
30 maart 2026
Review zonder uitnodiging
Antwoord van Label Lahra
Hi there,
Thank you for sharing your feedback. We’re sorry to hear that the dress did not meet your expectations and that the return process felt frustrating.
As you felt the return postage would be too expensive, our team tried to help by offering an alternative solution without requiring the item to be sent back. After further communication, a higher partial refund was offered as a way to resolve the situation more fairly.
We understand this was not the experience you hoped for, and we’ll continue reviewing your feedback to make our return process as clear and helpful as possible.
Kind regards,
Label-Lahra Support Team
If I could give a negative I would
If I could give a negative I would. Sent the wrong size. Zero communication. Please don’t buy from this site you will lose your money as I have
23 maart 2026
Review zonder uitnodiging
Antwoord van Label Lahra
Hi there,
Thank you for sharing your feedback. We’re very sorry to hear that you received the wrong size and felt there was no clear communication.
This is not the experience we want any Label-Lahra customer to have. We have requested more information from you directly so we can confirm the order details, look into what happened, and help with the next steps.
Kind regards,
Label-Lahra Support Team
Do not trust this website
Do not trust this website! I never received a confirmation. I have been emailing with an AI customer support who wouldnt refund my card, claiming my item had already shipped. No tracking number was advised and the number listed on their website does not exist with Fedex.
Its been over 2 weeks and I have received nothing. Even though this is a legitamately registered company, GIVE THEM A MISS!!
9 maart 2026
Review zonder uitnodiging
Antwoord van Label Lahra
Hi there,
Thank you for sharing your feedback. We’re sorry to hear about the frustration around your order confirmation, tracking details, and delivery time.
After checking, we noticed that the email address entered with the order was incorrect, which is why the confirmation email was not received. We can also see that your order has since been delivered.
If the item is not quite right for you, please contact our support team by email and we’ll gladly help you with the return process and next steps.
Kind regards,
Label-Lahra Support Team
Not as expected.
Purchased a size L dress after trying on friends M. Arrived and was same size as M. Dress was posted from Australia but was required return to China. $30.00 postage. After emails offering 10% of price & keep dress to save postage.. finally agreed on 30%. Very disappointing and wouldn’t recommend anyone dealing with this company.
22 februari 2026
Review zonder uitnodiging
Antwoord van Label Lahra
Hi there,
Thank you for sharing your feedback. We’re sorry to hear that the dress did not fit as expected, and we understand how disappointing this must have been.
As you preferred not to return the item due to the postage cost quoted by your postal provider, our team tried to help by offering an alternative solution without requiring the dress to be sent back. After further communication, we agreed on a 30% refund as a fair way to resolve the situation.
We appreciate your feedback and will continue reviewing how we can make our sizing and return information clearer for our customers.
Kind regards,
Label-Lahra Support Team
MASSIVE SCAM
MASSIVE SCAM. Do not buy from this site. The $90 item I received is not even the same as the one pictured. Website looks legit but is completely AI. They will respond to emails but a big waste of time and money.
3 februari 2026
Review zonder uitnodiging
Antwoord van Label Lahra
Hi,
We’re sorry to hear about your experience — that’s absolutely not the standard we aim for.
We take product accuracy very seriously. If the item you received does not match what was shown on our website, we’re happy to review this and offer a suitable solution. Our support team is always available and works with real people, not automated systems.
Please reach out to us again via email with photos of the item received, so we can resolve this properly for you.
Kind regards,
Customer Support Team
Rubbish products, delays & fake shipping details
Had a typical tracking number not working-type scenario, and realised this might not be what I thought. The items look good, the price is nice... and the site looks quite legit. even had a https: address.
I have been having exchanges with customer service but the tracking numbers sent don't work. They then stopped writing back to my questions entirely.
Will see if my bank will reverse the charges, but over a week ago now (after saying 2-3 day delivery), and I think delay is tactic #1, so a chargeback is harder.
--
Edit: the item did come in the end and I'm amending my initial review. There is no way the 2-3 day Aus/NZ shipping is legit. Makes it seem local when it's not. Came from China, took like two weeks. Product is not great.
1 februari 2026
Review zonder uitnodiging
Antwoord van Label Lahra
Hi,
We’re sorry to hear this. Delays or tracking issues can occur due to carrier updates, but this does not mean an order isn’t being shipped.
We do not operate as a scam, and delays are never used as a tactic. Our support team is available to resolve this properly — including a clear update, replacement, or refund if needed.
Please reply to our last email so we can finalize this for you.
Kind regards,
Customer Support Team
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