I purchased my Bobobark years ago on their first Kickstarter. I absolutely love this versatile, beautiful bag which I am using extensively for travel and work and it is remarkable how good it still l... Toon meer
Bedrijf heeft geantwoord
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The bag is not quite what I had hoped. It has lovely elements, but those are undermined by some cheap details such as the plastic logo stuck prominently on the front of the bag. The straps are also ra... Toon meer
Bedrijf heeft geantwoord
Such a beautiful bag and is as well organized and practical as it is beautiful! I’ve had my bobobark for a couple years now. I have the blue and as it patinas the natural cork peaks through and only a... Toon meer
Bedrijf heeft geantwoord
I have several Laflore handbags and have never had any issues with them. The last bag I received however did have a flaw. Once I contacted Laflore they acted quickly and replaced the bag. Excellent... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Laflore Paris
Geschreven door het bedrijf
Elie Seroussi was born in Paris in 1958. Growing up in the center or Paris he developed a strong taste for fashion and craftsmanship. He opened his first fashion house, CECILE & JEANNE, in his late twenties, and built it into the well known brand it is today, with 10 boutiques in the prime Paris locations.
Elie raised his three children between the family ranch in Burgundy and the atelier in Paris. His oldest daughter, Natacha, took a keen interest in his work at a young age and showed a strong passion for fashion, the arts, and nature. After completing her studies of the arts Natacha naturally partnered up with her forever mentor and biggest supporter; Elie.
Together Elie and Natacha decided to do things differently. They wanted to create a brand that would combine the essence of who they are and what they believe in. Their products needed to be chic, elegant and modern… as well as environmentally friendly, vegan, and sustainable. They set off to design their first product - bobobark was born.
Elie raised his three children between the family ranch in Burgundy and the atelier in Paris. His oldest daughter, Natacha, took a keen interest in his work at a young age and showed a strong passion for fashion, the arts, and nature. After completing her studies of the arts Natacha naturally partnered up with her forever mentor and biggest supporter; Elie.
Together Elie and Natacha decided to do things differently. They wanted to create a brand that would combine the essence of who they are and what they believe in. Their products needed to be chic, elegant and modern… as well as environmentally friendly, vegan, and sustainable. They set off to design their first product - bobobark was born.
Contactgegevens
Verenigde Staten
- support@lafloreparis.com
- lafloreparis.com
4,4
Uitstekend
2K reviews
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Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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The purse is stunning
The purse is stunning! I am not sure how to express this exquisitely except to say; it is obvious the creator(s) design each piece with passion and care. The purse, like other pieces I have purchased, is wrapped in lovely paper accompanied by a card of thanks for purchasing from Laflore Paris. I love the ones I have bought and am confident I will love what I buy in the future. I am grateful to have found your shop! Thank you for what you do. It is rare in this time to be so personable with such beautiful pieces of art.
8 oktober 2025
Antwoord van Laflore Paris
Bonjour Johni,
Thank you so much for your beautiful message.
It brings us immense joy to know how deeply you love your purse—so much so that words fell short, however we certainly understand how special this piece feels to you. Every piece we design at Laflore Paris is a labor of love—crafted with care, wrapped with intention and sent with gratitude. Hearing that this passion resonates with you is the greatest reward.
We're so grateful to have you as part of our community and we look forward to delighting you with many more timeless pieces in future.
A bientôt
L'équipe Laflore
The Toto is great
The Toto is great. I am now able to put everything I need in one bag and not carry around 3(purse, laptop bag, lunch bag). It is a little heavy, but I'm attributing that to everything being in one bag. I'm happy with my purchase.
3 oktober 2025
Antwoord van Laflore Paris
Bonjour CDS,
Thank you so much for sharing your experience! We're delighted to hear that the Toto is making your day easier by streamlining everything into one stylish, functional bag. It’s thoughtfully designed to carry it all—so while it might feel a bit heavier, we hope the convenience and elegance make it worthwhile.
Your happiness with your purchase means everything to us. Thank you for choosing LaFlore Paris—we’re honored to be part of your journey.
A bientôt
L'équipe Laflore
Your employees are sweet and we’re on…
Your employees are sweet and we’re on top of everything to make my purchase the best and fixed my problem with dignity and respect and I deeply appreciate that!!
1 oktober 2025
Antwoord van Laflore Paris
Bonjour Apolonia,
Thank you so much for your kind words! We're truly honored to hear that our team made your experience smooth, respectful and memorable. Delivering exceptional service is what we strive for every day, and knowing we met that mark for you means the world to us. If there's ever anything more we can do, we're just a message away.
A bientôt
L'équipe Laflore
Antwoord van Laflore Paris
Bonjour Saiqa,
Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with us. Your recommendation means the world, and we’re grateful for the trust you’ve placed in our team.
A bientôt
L'équipe Laflore
I'm giving 2 stars because I think the…
I'm giving 2 stars because I think the bags look fabulous but they are not worth the cost for how quickly they fall apart.
I bought my Bobobark in one of their Kickstarter campaigns believing the hype of this new luxury bag. It completely fell apart after about 2.5 years. I won't even carry it around anymore because, unlike leather which does age so well, the cork cannot stand up to repeated use, and it is embarrassing to take the bag to my business meetings. I've been carrying my laptop in my arms for 6 months until I find a new bag that I love.
I used the cork conditioner and the color paste religiously to no avail (in fact, I couldn't use the bag for a week after adding the color paste because it would come off on everything no matter how much I buffed it out).
I asked Laflore for support over Instagram -- could they fix the cork somehow, could they replace some of the cork panels that were the worst? But they offered nothing and in fact told me to just not condition it as often because that could be damaging it.
I've decided to go back to buying leather products simply because I can buy an expensive bag that lasts years, getting even better with age. This "sustainable" product turned out to be fast fashion, in my opinion. I can't even give it to Goodwill because I wouldn't want anyone else to pay money for it so it will be chucked into the garbage.
2 oktober 2024
Review zonder uitnodiging
Antwoord van Laflore Paris
Hi there,
We’re truly sorry to hear about your experience and how disappointed you’ve been with your Bobobark. This is absolutely not the level of quality or support we aim to deliver, and we completely understand how frustrating it must feel to see a product you loved wear down over time.
Our cork material is designed to be durable, natural, and long-lasting, but it’s clear something went wrong here. Unfortunately, since your review doesn’t include your contact information, we’re unable to locate your order or reach out directly to assist you further.
If you could please contact us at contact@lafloreparis.com with your original order details (or Kickstarter backer name), we’d love the opportunity to take a closer look and see how we can make things right. We take all feedback seriously and are continuously improving both our materials and our customer care based on experiences like yours.
Thank you for sharing your honest review — we truly appreciate you taking the time to let us know.
Warm regards,
The Laflore Paris Team
Excellent style and quality. Communication could be better.
The bags are gorgeous and sturdy. Style is great. Communication was less good. Order appeared, then disappeared on shop app.
30 mei 2025
Antwoord van Laflore Paris
Bonjour Annie,
Thank you so much for your thoughtful feedback.
We're delighted to hear that the bags met your expectations in both style and sturdiness.
We’re sorry for the hiccup with the order visibility on the Shop app and appreciate you flagging it. Your experience matters deeply to us, and we're working to ensure smoother communication moving forward.
We’re grateful to have you as part of our community.
A bientôt
L'équipe Laflore
Antwoord van Laflore Paris
Bonjour JG,
Thank you so much for your kind words! We're thrilled to hear from you about the quality of our product. We are glad you are a part of Laflore family.
A bientôt
L'équipe Laflore
My experience is very good
My experience is very good. Their products are beautiful. When I had a question they were available to answer it. Order came when expected. Pleasure yo fo business with this company.
15 september 2025
Antwoord van Laflore Paris
Bonjour Rose,
We're truly grateful for your generous words. It’s wonderful to hear that you enjoyed our products and felt supported throughout your experience. At Laflore, Timely delivery and attentive service are values we hold close, and we're delighted they made a difference. It’s always a pleasure to serve you—thank you for choosing us.
A bientôt
L'équipe Laflore
Antwoord van Laflore Paris
Bonjour SQ,
Thank you so much for your kind words! We're thrilled to hear you love the purse—it truly is a special piece, and we're so glad it resonated with you. Your appreciation means the world to us.
A bientôt
L'équipe Laflore
Rave review from gift recipient
The recipient of the bag rated it 15/10. Stating is was absolutely gorgeous and so very practical. The finishes and clasps are beautiful.
20 september 2025
Antwoord van Laflore Paris
Bonjour Tara,
Thank you for your incredible review! We're beyond delighted that the bag earned a 15/10 from you. Hearing that it's both absolutely gorgeous and wonderfully practical is the highest compliment. We're glad to know that the finishes and clasps stood out—they were designed with care to elevate both form and function. Your words truly mean the world to us.
A bientôt
L'équipe Laflore
Bag is as quality and beautiful as…
Bag is as quality and beautiful as ever! Been a big fan for years, bought the original bobobark way back when it was still on kickstarter, and the toto about 2 years ago now. I couldn't be happier now with the bebebark as my daily bag. Well made, high quality, and I love love love that they started selling the fix it kits, i have a bad habit of yanking on the handle of my toto and I've damaged the rings, but now it's an easy enough fix and my bag can return to looking it's best.
17 september 2025
Antwoord van Laflore Paris
Bonjour Elizabeth,
Thank you so much for sharing your journey with us! It means the world to hear you've been with us since the early Bobobark days and continue to find joy in each piece. Hence proves you are a cherished part of Laflore family already. We're thrilled that the Bebebark has become your daily go-to—and that the Fix-It Kits are helping your beloved Toto shine again. Your appreciation for the craftsmanship and quality is exactly what inspires us to keep creating.
A bientôt
L'équipe Laflore
Antwoord van Laflore Paris
Bonjour Apolonia,
It gives us immense pleasure to hear you love the bag, pockets and the storage. Compliments like this encourage us to do better always.
Thank you for being a part of Laflore Family.
A bientot
L'équipe Laflore
Bags made in China and customer service to match
My LaFlore Story: After being charged twice for shipping, once by LaFlore then receiving a bill from fed ex, costing me time, energy, trouble to sort out, not to mention stress, for me, your customer, here’s what you thought would make this right… you gave me the fed ex amount as a refund, (and not ONE cent more for my trouble) so I can pay fed ex for you. Even though I sent you the bill, you don’t call them and pay it. Nope, you give ME the amount so I can do the work for you. Like I’m your accounts payable. Because THAT was easiest for… who? You.
Oh, and when I got that fed ex bill - that’s when I discovered these are just cheap bags made in China! And your response was, “yes, but we don’t source the cork in China they’re just MADE there.” WOW. Wow. No wonder my laptop bag buckles broke week 1 and I had to pay to repair.
Second, no one cares where you ‘source the cork’, where the cork tree GROWS. No one knows about cork but you. But we DO CARE about the artisan … who shouldn’t be in some sweat shop in China. They should be a proper French artisan’s as you claim. Is a coussaint that is made in China - but with French flour - the same as a coussaint MADE in France by French bakers? Is it even French? Or luxury? Worth a higher price? No it is not.
THAT is what we are paying for. THATS the luxury. NOT where the cork was sourced. The Craftsmanship.
No one wants anything “made” in China - do you? No. it’s never quality, it’s inferior, even if the materials were sourced in HEAVAN it’s about craftsmanship… French or European or American craftsmanship … EXACTLY as your video and website states.
THATS what you are selling. THATS the only thing that makes your bags luxury. The cork is the “hook” the craftsmanship is the “close” .
If I’m wrong, Then put it on your website loud and proud- MADE IN CHINA. If it doesn’t matter or affect the price point, If it doesn’t affect the quality of your customer or devalue the product, then Why not say it. Because You are selling “Paris” and you are selling french craftsmanship. THATS your product.
So, after all that, did you even try to rebuild trust or earn back my business, after two failed orders? Did you try to save a repeat customer, in a relatively new market, who just dropped $1000 on one order. Nope. Clearly my business doesn’t not matter to you.
There is always an opportunity to fix a mistake and save a customer. In today’s world where an unhappy customer can, and will, post on social media and leave bad reviews… and where a unhappy customer will no longer be your brand ambassador and send you business by word of mouth, and open and grow new markets FOR you, gratis, you are losing much more than the business of one customer. Rebuilding trust has monetary value to YOU. And frankly, it’s PRICELESS.
Thats just good business. no one ever forgets being treated well, with class. They forget shipping bills and broken buckles when YOU make them forget. A lovely positive cancels out a negative and has exponential growing power
It’s disappointing.
Now, this is your story, LaFlore.
26 augustus 2025
Customer Service is phenomenal
I tried to get the free gift when ordering and apparently didn’t do something properly but when I contacted customer service, they were so helpful and my new bag and gift arrived together!
28 augustus 2025
Antwoord van Laflore Paris
Bonjour Rebecca,
Thank you for your kind words! At Laflore Paris, customer satisfaction is one of our key goals, We're so glad our customer service team could help, and that your bag and free gift arrived together as they should—even after a hiccup at checkout.
Your feedback on our production means a lot. It helps us keep improving while staying true to our commitment to sustainability, craftsmanship, and joy in everyday use.
We're thrilled you love your new purse, and we hope it adds a touch of beauty and function to your daily routine.
A bientôt
L'équipe Laflore
Love the products
Love the products. The bag and the various handles I can switch out on my bag are beautiful in person. Very stylish and well made. Customer service was prompt and efficient. I love the cork material. The size of the bag and the interior space are perfect.
5 september 2025
Antwoord van Laflore Paris
Bonjour Susan,
Thank you so much for sharing this lovely feedback! We’re delighted that you’re enjoying the beauty and versatility of your bag, along with the cork material and thoughtful design. It’s wonderful to know the size, style, and service all met your expectations, we truly appreciate your support!
A bientôt
L'équipe Laflore
Antwoord van Laflore Paris
Bonjour Mary,
We’re so happy to hear it was worth the wait! Nothing makes us smile more than knowing you love your bag and that it’s bringing you so many compliments, well deserved!"
A bientôt
L'équipe Laflore
Beautiful bag that arrived quickly
Beautiful bag that arrived quickly. Shipping was great. This is my 3rd Laflore bag?
29 augustus 2025
Antwoord van Laflore Paris
Bonjour Jennifer,
"Wow! your third Laflore bag! 💚We’re truly honored by your loyalty. So glad to hear the shipping was smooth and that your new bag arrived quickly. Wishing you just as much joy with this one as the others!"
Thank you for your support.
A bientôt
L'équipe Laflore
I get so many compliments on my bag!!!
28 augustus 2025
Antwoord van Laflore Paris
Bonjour Jamie,
We love hearing that! Your bag was made to turn heads, and it’s wonderful to know it’s getting all the compliments it deserves.
Thank you for your support.
A bientôt
L'équipe Laflore
Great quality purse,
Great quality purse,, it looks so fancy that equals many branded purses out there. Impressed.
28 augustus 2025
Antwoord van Laflore Paris
Bonjour Ana,
Thank you so much! We’re thrilled to hear you’re impressed with the quality and style of your purse. Our goal is to create sustainable pieces that feel every bit as special as luxury brands, and we’re so glad it resonates with you.
Thank you for your support.
A bientôt
L'équipe Laflore
Love love love
I love La Flore’s products so much! I bought the Bobo bark three years ago and just got the Chouchou. Rating only four stars because the “leather” is already showing some where/fade after 2 weeks of use
28 augustus 2025
Antwoord van Laflore Paris
Bonjour Becca,
Thank you so much for your continued support and for sharing your experience with both your Bobobark and Chouchou! We’re so sorry to hear about the wear you’ve noticed. Our team would love to help restore your bag with a complimentary care kit and guidance, please reach out to us directly at natacha@lafloreparis.com so we can take care of this for you.
A bientôt
L'équipe Laflore
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