I purchased my Bobobark years ago on their first Kickstarter. I absolutely love this versatile, beautiful bag which I am using extensively for travel and work and it is remarkable how good it still l... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The bag is not quite what I had hoped. It has lovely elements, but those are undermined by some cheap details such as the plastic logo stuck prominently on the front of the bag. The straps are also ra... Toon meer
Such a beautiful bag and is as well organized and practical as it is beautiful! I’ve had my bobobark for a couple years now. I have the blue and as it patinas the natural cork peaks through and only a... Toon meer
I have several Laflore handbags and have never had any issues with them. The last bag I received however did have a flaw. Once I contacted Laflore they acted quickly and replaced the bag. Excellent... Toon meer
Bedrijfsgegevens
Over Laflore Paris
Geschreven door het bedrijf
Elie Seroussi was born in Paris in 1958. Growing up in the center or Paris he developed a strong taste for fashion and craftsmanship. He opened his first fashion house, CECILE & JEANNE, in his late twenties, and built it into the well known brand it is today, with 10 boutiques in the prime Paris locations.
Elie raised his three children between the family ranch in Burgundy and the atelier in Paris. His oldest daughter, Natacha, took a keen interest in his work at a young age and showed a strong passion for fashion, the arts, and nature. After completing her studies of the arts Natacha naturally partnered up with her forever mentor and biggest supporter; Elie.
Together Elie and Natacha decided to do things differently. They wanted to create a brand that would combine the essence of who they are and what they believe in. Their products needed to be chic, elegant and modern… as well as environmentally friendly, vegan, and sustainable. They set off to design their first product - bobobark was born.
Elie raised his three children between the family ranch in Burgundy and the atelier in Paris. His oldest daughter, Natacha, took a keen interest in his work at a young age and showed a strong passion for fashion, the arts, and nature. After completing her studies of the arts Natacha naturally partnered up with her forever mentor and biggest supporter; Elie.
Together Elie and Natacha decided to do things differently. They wanted to create a brand that would combine the essence of who they are and what they believe in. Their products needed to be chic, elegant and modern… as well as environmentally friendly, vegan, and sustainable. They set off to design their first product - bobobark was born.
Contactgegevens
Verenigde Staten
- support@lafloreparis.com
- lafloreparis.com
4,4
Uitstekend
2K reviews
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Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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The Perfect Bag
The bag arrived quickly. It’s beautiful, well-made, and perfect to organize my things.
6 maart 2026
Antwoord van Laflore Paris
Bonjour Marisa,
Thank you so much for sharing your kind words!
We’re delighted to hear that your bag arrived promptly and that you find it beautiful, well-crafted, and perfectly suited for keeping your essentials organized. Knowing it meets your expectations means a lot to us, and we hope it brings you joy and ease every time you use it.
A bientôt
L'équipe Laflore
Bag is very pretty but extremely stiff…
Bag is very pretty but extremely stiff and probably will ot soften with age -- hard to reach into and with a narrow opening that scrapes my hands. I thought it would be large enough to hold a small paperback book but it is more like a larger evening purse with only space for a narrow wallet, my phone, maybe (maybe?) a pair of glasses. If the opening were one inch wider it would be much more practical as a day bag.
4 maart 2026
Antwoord van Laflore Paris
Bonjour Elaine,
We’re sorry you feel disappointed. Please note as we advertised, bebebark is a compact, convertible cork purse that can be worn as a crossbody bag (shoulder bag), as a mini backpack or as a clutch.
We appreciate your feedback. You can always reach out to our customer service team to help you chose bags to your daily needs.
Thank you for the support!
A bientôt
L'équipe Laflore
I love my new Bebebark bag
I love my new Bebebark bag! The weight is lighter than I expected which is great and the compartments work really well. I especially appreciate the zipper section for my phone on the outside of the bag. Thank you!
23 februari 2026
Antwoord van Laflore Paris
Bonjour Debra,
Thank you so much for sharing your kind words about your Bebebark bag! We’re thrilled to hear you love it. The lighter weight, thoughtful compartments, and the convenient zipper section for your phone are all details we designed with everyday ease in mind.
We truly appreciate your feedback—it means a lot to know the bag is serving you well.
A bientôt
L'équipe Laflore
Im super disappointed that you don’t…
Im super disappointed that you don’t have consistency with your colors. Meaning I want to buy the whole line of something and its accessories in one color. I’m mostly disappointed that you don’t have the Doq in black. I simply don’t understand it. Black is a classic and practical color that so many people want. Why only have certain colors available and not restock? Same thing with the black chains. Why are they not available or restocking? You need more consistency with your colors please!!!!
20 februari 2026
Antwoord van Laflore Paris
Bonjour,
We are sorry that you feel disappointed. Thanks for voicing your perspective!
We agree—black is a classic, versatile, and practical color. Your feedback about wanting more consistency—and specifically about the Doq and chains in black—is really valuable and it has been shared with our production team.
We’re doing our best to maintain consistency. At times, stock and color availability can be unpredictable due to demand and production factors. We are looking ways to improve every day.
A bientôt
L'équipe Laflore
I purchased two handbags so far and very…
I purchased two bags so far and very happy with my decision! Beautiful workmanship and great service! Thank you.
26 februari 2026
Antwoord van Laflore Paris
Bonjour Manijeh,
Thank you so much for your kind words! We’re delighted to hear you’re happy with your handbags. Knowing that you appreciate our craftsmanship and service means a lot to us. We truly value your support and look forward to continuing to serve you with products you’ll love.
A bientôt
L'équipe Laflore
Poor customer service
I'requested an exchange a week ago and am still awaiting instructions for how to ship back and exchange
18 februari 2026
Antwoord van Laflore Paris
Bonjour Delain,
Thanks for bringing this to our attention and we are sorry to hear about your experience.
We are here to make things right and we have informed our customer service team to prioritize this case.
We appreciate your patience and support!
A bientôt
L'équipe Laflore
my best bag purchase ever
i bought my bag online, my first from laflore. as a 43 year vegan, it is always a struggle to find sustainable, truly sustainable bags at a price that is not out of reach. the bag i received looked even more gorgeous than online and i love everything about it. the service was quick and i received it in great condition. i love it to death, honestly.
19 februari 2026
Antwoord van Laflore Paris
Bonjour Christina,
Thank you so much for choosing Laflore and sharing your wonderful experience!
We’re delighted to know that your first bag exceeded expectations in both beauty and sustainability, and that it arrived quickly and in perfect condition. Your kind words mean the world to us, and we’re honored to be part of your journey as a long-time vegan seeking truly sustainable style.
A bientôt
L'équipe Laflore
Bobobak
First I got the freebie with my purchase. Daughter fell in love. Then my Sister wants one so we get her one. Everyone in the family has one
4 februari 2026
Antwoord van Laflore Paris
Bonjour Chereace,
We are so excited to hear this heartwarming feedback from you and appreciate the continued support— Your joy and enthusiasm truly make our day, and we’re thrilled that Bobobark is such a hit in your family.
A bientôt
L'équipe Laflore
My experience with bobobark was that I…
My experience with bobobark was that I received it within a couple of days, it’s a beautiful professional business laptop
convertible backpack purse that embodies the Parisian chic
heritage while being comfortable, practical and organized. The handmade, designer piece can be worn as a shoulder bag (tote style), as a backpack or as a briefcase.
I love it!!
8 februari 2026
Antwoord van Laflore Paris
Bonjour Antoinette,
Thank you so much for sharing your experience with Bobobark! We’re delighted to hear that you love the design, versatility, and Parisian chic style of your new bag. Your kind words mean a lot to us, and we’re thrilled it brings both beauty and practicality to your everyday life.
A bientôt
L'équipe Laflore
The Bobobark bag is perfection
The Bobobark bag is perfection! So. Many. Compliments!!!!
5 februari 2026
Antwoord van Laflore Paris
Bonjour Elizabeth,
Thank you so much for your kind words! We're thrilled to hear you find the Bobobark Perfect—it truly is a special piece, and we're so glad you received many compliments.
A bientôt
L'équipe Laflore
Antwoord van Laflore Paris
Bonjour Anna,
Thank you so much for your incredible review!
We’re delighted to hear that you love the look and versatility of the bag.
It means a lot to us to know it’s bringing both style and function to your everyday moments.
A bientôt
L'équipe Laflore
Still waiting on my refund
4 februari 2026
Antwoord van Laflore Paris
Bonjour Lizette,
We’re truly sorry to hear you’re still waiting on your refund.
Our customer service team has been asked to prioritize your request and provide you with an update as soon as possible.
We greatly appreciate your patience and continued support.
A bientôt
L'équipe Laflore
I love the product
I love the product, what the company stands for and the sustainability.
31 januari 2026
Antwoord van Laflore Paris
Bonjour Shawna,
Thank you so much for sharing that with us. We’re truly grateful for your support and appreciation. Knowing that you value not only our product but also what we stand for—and our commitment to sustainability—means the world to us. Your encouragement inspires us to keep striving for excellence while staying true to our values.
A bientôt
L'équipe Laflore
Very disappointed
I ordered a purse on Dec. 21, 2025 and have not received it as of today, Jan. 24, 2026. I have reached out to the company twice and I get the same blanket email. When I look at SHOP, the shipping app, it just says "waiting for details". This is ridiculous and I am more than frustrated. Time to contact Better Business Bureau.
24 januari 2026
Review zonder uitnodiging
Antwoord van Laflore Paris
Bonjour Laurie,
We’re sorry to hear you’re disappointed, and we truly understand your concern. Please note that your Chouchou is a pre-order item, with the timeline clearly mentioned on our website as February.
Rest assured, we are doing everything possible to expedite orders from our end.
We’ve also informed our customer service team to look into your order, and they will reach out to you as soon as possible with an update.
Thank you for your patience and understanding.
A bientôt
L'équipe Laflore
I had had my eye on various Laflore…
I had had my eye on various Laflore bags and was super excited when I finally decided to purchase one for myself! Delivery was quick and the bag was packaged beautifully. I get lots of compliments!
10 januari 2026
Antwoord van Laflore Paris
Bonjour Jule,
Thank you so much for sharing your experience with us!
Knowing that you were excited to finally choose one of Laflore bags for yourself makes your feedback even more special.
We’re delighted to hear that your bag arrived quickly, was beautifully packaged, and is already earning you compliments.
We truly appreciate your support and are thrilled that our craftsmanship is bringing joy to your everyday style.
A bientôt
L'équipe Laflore
After only 6 weeks my bag has deteriorated!
So, unfortunately I need to update my previous post. My bag has completely deteriorated after only 6 weeks of owning it and I have only carried it a few times. The company replied to my review that they would reach out to me to resolve the issue of wear and I have heard nothing. I feel scammed at this point. If I could post pictures here I would show you the poor shape this bag is in!
2 januari 2026
Review zonder uitnodiging
Antwoord van Laflore Paris
Bonjour Carla,
We’re truly sorry to hear about the condition of your bag and we know It’s disappointing that the product has not met your expectations after only a few weeks of use. Please note It is very rare we give the customer such experience.
We have received your bag's pictures already and please note that our customer support team has already reached out to you directly to resolve this matter. We request you to revisit the emails or chat.
We take your feedback seriously and committed to fixing this. We appreciate your patience and support!
A bientôt
L'équipe Laflore
I purchased a bag from you & my laptop…
I purchased a bag from you & my laptop did not fit. I sent it back & you confirmed you received it. Last Friday was 7 days & you said I would have my refund by then. I still have NOT received my refund. I wrote an inquiry & still no one has gotten back to me.
5 januari 2026
Antwoord van Laflore Paris
Bonjour Keleigh,
We are sorry to hear about your experience.
Due to the New Year transition, our operations have been slower than usual. Our customer service team is looking into your refund and it will be processed shortly.
Thank you for your support and patience.
A bientôt
L'équipe Laflore
The finish on the purse was…
The finish on the purse was disappointing. It was pitted and discolored. It did not at all look like a high-end bag. But for it came from overseas, I would have returned it.
7 januari 2026
Antwoord van Laflore Paris
Bonjour Charlett,
We’re truly sorry the purse did not meet your expectations.
Our customer service team is reviewing this matter, and we’ll do our best to make things right. Thank you for sharing your feedback. We appreciate your patience and support.
A bientôt
L'équipe Laflore
Bag arrived in great shape
Bag arrived in great shape. This is my second one and I am excited to make it my every day go-to bag.
6 januari 2026
Antwoord van Laflore Paris
Bonjour Ena,
Thank you for sharing your excitement.
We’re delighted to hear your bag arrived in great shape and that you’re enjoying it as your everyday go‑to. Knowing this is your second purchase makes it even more special—we truly appreciate your continued trust in us.
We look forward to being part of your daily style!
A bientôt
L'équipe Laflore
The size was deceiving
The size was deceiving. I definitely need a bigger bag. I don’t think I’ll carry it much it’s just too small.
5 januari 2026
Antwoord van Laflore Paris
Bonjour Dixie,
Thank you for sharing your honest experience with us. We’re truly sorry to hear that the size of your bag didn’t meet your expectations and it's too small for your needs. We always strive to balance sleek design with functionality, however for future purchases, you can check the bags or products dimensions on our website or contact our customer service team at contact@lafloreparis.com—our team will be glad to recommend the styles and sizes that best suit your needs.
A bientôt
L'équipe Laflore
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