Laflore Paris Reviews 

1.517
TrustScore 4.5 uit 5

4,4

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I purchased my Bobobark years ago on their first Kickstarter. I absolutely love this versatile, beautiful bag which I am using extensively for travel and work and it is remarkable how good it still l... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

The bag is not quite what I had hoped. It has lovely elements, but those are undermined by some cheap details such as the plastic logo stuck prominently on the front of the bag. The straps are also ra... Toon meer

Beoordeeld met 5 van de 5 sterren

Such a beautiful bag and is as well organized and practical as it is beautiful! I’ve had my bobobark for a couple years now. I have the blue and as it patinas the natural cork peaks through and only a... Toon meer

Beoordeeld met 5 van de 5 sterren

I have several Laflore handbags and have never had any issues with them. The last bag I received however did have a flaw. Once I contacted Laflore they acted quickly and replaced the bag. Excellent... Toon meer

Bedrijfsgegevens

  1. Handtassenwinkel
  2. Tassenwinkel
  3. Winkel in modeaccessoires

Over Laflore Paris

Geschreven door het bedrijf

Elie Seroussi was born in Paris in 1958. Growing up in the center or Paris he developed a strong taste for fashion and craftsmanship. He opened his first fashion house, CECILE & JEANNE, in his late twenties, and built it into the well known brand it is today, with 10 boutiques in the prime Paris locations.

Elie raised his three children between the family ranch in Burgundy and the atelier in Paris. His oldest daughter, Natacha, took a keen interest in his work at a young age and showed a strong passion for fashion, the arts, and nature. After completing her studies of the arts Natacha naturally partnered up with her forever mentor and biggest supporter; Elie.

Together Elie and Natacha decided to do things differently. They wanted to create a brand that would combine the essence of who they are and what they believe in. Their products needed to be chic, elegant and modern… as well as environmentally friendly, vegan, and sustainable. They set off to design their first product - bobobark was born.

Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 97% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,4

Alle reviews

(1.517)

207 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Beautiful bag made in South Carolina

I ordered a bag from them. First of all, it's a gorgeous purse. I've gotten compliments on it. I liked the French styling design, the pockets, and, most importantly, that it didn't use animal products. It has a sophisticated design that uses cork not leather and many useful, well-placed interior pockets. It's a little expensive, but is truly an adorable bag.

My cons. The purse may be designed in France, but is manufactured in South Carolina. It's a little misleading. You think you're buying a "French" bag and paying a little more money for an authentic French bag, but it's made here in the US.

I was also disappointed in the overall quality. Within 2 months after I bought it, the material starting wearing off of one corner and the seams started to separate near the top.

Customer service was very responsive. They offered to send a replacement bag to me and even let me order a different one, giving me credit for the price difference.

The new bag is beautiful too, but I'm nervous about the quality. I'm just not sure it's worth the money.

29 augustus 2025
Logo Laflore Paris

Antwoord van Laflore Paris

Bonjour Kara,

Thanks for your message and sharing your experience with us. We’re delighted to hear that you love the design, styling, and thoughtful details of your bag, and that it’s already been admired by others. Your appreciation for our use of sustainable, animal-free materials means a great deal to us.

While quality err is unusual, we also want to sincerely acknowledge the concerns you’ve raised about durability. Kindly note we stand by true and accurate information. Quality and craftsmanship are at the heart of what we do, and we stand firmly behind our products and values. That’s why we were happy to provide you with a replacement and will always be here to support you should you need us in the future.

Our goal is to ensure that every bag brings joy, confidence, and lasting value to its owner. We truly appreciate your feedback — it helps us continue to refine and improve. Please know that your trust matters to us, and we’re committed to being here for you every step of the way.

We’re grateful you’re part of our story, and we’ll keep working to make your experiences shine.

A bientôt
L'équipe Laflore

Beoordeeld met 5 van de 5 sterren

I love the repair kit

I love the repair kit. I have an original Bebebark & I lost an ”o” ring. I was delighted to be introduced to the repair kit. It has everything you need to repair every once. It’s the best!

13 november 2025
Logo Laflore Paris

Antwoord van Laflore Paris

Bonjour Denise,

We truly appreciate your feedback!

It’s wonderful to hear that the repair kit helped restore your beloved Bebebark. That’s exactly what we hoped for—a simple, all-in-one solution to keep your favorite pieces beautifully functional.

Your enthusiasm means the world to us! Thanks for being an incredible part of Laflore's Journey!

A bientôt
L'équipe Laflore

Beoordeeld met 5 van de 5 sterren
Logo Laflore Paris

Antwoord van Laflore Paris

Bonjour Sparkle,

Thank you so much for sharing that with us!

We’re thrilled to hear the birthday girl loved her Bobobark—it means the world to us to be part of such a special moment.

It’s a pleasure to have you as a valued member of Laflore’s support community.

A bientôt
L'équipe Laflore

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, and excellent products!

12 november 2025
Logo Laflore Paris

Antwoord van Laflore Paris

Bonjour Clint,

Thank you for your kind words!

At Laflore Paris, customer satisfaction is one of our key goals, we're truly delighted to hear that you had a positive experience with our customer service team.

Knowing that you hold our products in such high regard is one of the greatest compliments we could receive. Your support inspires us to keep crafting with care and purpose.

Thank you for walking this journey with us. You make it all worthwhile.

A bientôt
L'équipe Laflore

Beoordeeld met 5 van de 5 sterren

Good looking Straps

Came so quickly and making it easy to travel with two of my bags, I have an injury to hand and shoulder so need wider straps.

5 november 2025
Logo Laflore Paris

Antwoord van Laflore Paris

Bonjour Pola,

Thank you so much for your kind words.

We’re truly glad to hear your order arrived quickly. We’re truly sorry to hear about your injury, and happy to know that the wider straps made your travel comfortable during this time. Wishing you a smooth recovery.

We’re truly glad to have you as a valued member of Laflore’s support community.

A bientôt
L'équipe Laflore

Beoordeeld met 1 van de 5 sterren

I really want to love this bag

I really want to love this bag, the laptop sleeve, and the wallet. I really do. But EVERYTHING about each of them is just slightly too small. The card sleeve in the wallet- give me 1/8 more room. Instead I struggle pulling out what I need every time. The laptop sleeve, SHOULD fit my MacBook. Again, another 1/8 would be perfection. Bobo Bark, so many compliments while I was traveling. Again, the compartments need a tiny bit more room to make the bag perfect. I’m not sure why the team thinks a compression bag is a good idea, I can barely fit a celcius, my charger, and wallet in the bag. The zippers also need some oiling or rethinking. The zipper in the wallet kept getting pinched by the closure/clasp.

7 november 2025
Logo Laflore Paris

Antwoord van Laflore Paris

Bonjour Ashley,

Thank you so much for taking the time to share your experience about the bag, laptop sleeve, zipper and wallet. We truly appreciate your thoughtful suggestions— and we’re genuinely sorry to hear that the sizing and functionality didn’t meet your needs.

Please note a 15-inch laptop will fit inside the main compartment of the Bobobark, but it won’t be accessible through the side zipper. The padded compartment is designed for a 13-inch laptop, which is accessible from the side zipper.

We understand that every customer has unique needs when it comes to daily use. We’ve noted your feedback about the extra 1/8 inch dimensions . We’ll share this with our appropriate team and ask them to explore possible improvements.

It means a lot to us that you received compliments while traveling — and that you still took the time to share this experience as well. We would have loved to hear that you truly loved your Bobobark, and we genuinely hope you will in the future.

We’ll ask our team to reach out to you about this and recommend a bag that best suits your daily needs.

A bientôt
L'équipe Laflore

Beoordeeld met 5 van de 5 sterren

AMAZING gift

It looks amazing! I got it for my wife as a gift.

7 november 2025
Logo Laflore Paris

Antwoord van Laflore Paris

Welcome to Laflore family!

Thank you so much for your kind words! We’re thrilled to hear the Bebebark and the Chain strap made such an impression. It means a lot to us that you chose it for someone special — we hope your better half enjoys it every day!

We’re so glad your first shopping experience was amazing. We hope to build a lasting connection with you. Feel free to visit our website to explore our latest products for yourself and your loved ones - https://www.lafloreparis.com/collections/our-collections.

A bientôt
L'équipe Laflore

Beoordeeld met 2 van de 5 sterren

The return process takes much too long

The return process takes much too long: it takes too long for a response from the team to come through, it takes too long to receive the shipment info to return the item, and processing the item to confirm the return takes too long. It's suspicious, even, because of how LaFlore claims to have an easy return process. Given how communicative I've been and how long things have taken, I took to the Internet to see if other customers had similar experiences. They have. Unless things turn around quickly and I get a notable discount on another item, I won't be purchasing again and will be warning others not to risk purchasing. The bag came in terrible condition, but I wouldve overlooked that if the customer service or return process were better. I gave two stars because- when someone finally gets back to me- they are kind and professional in the email. That's the only benefit

30 oktober 2025
Logo Laflore Paris

Antwoord van Laflore Paris

Bonjour Katelyn,

Thank you for bringing this to our attention.

We’re deeply sorry for the delays and the disappointment you’ve faced throughout the return process — from the initial response time to the shipment instructions and confirmation. This isn’t the experience we aim to provide, and we understand how it must feel, especially after receiving a product that dint meet the expectation.

Return delays are rare and typically depend on specific internal processes. That said, we take your feedback about our return experience very seriously and are treating this with the utmost priority.
Your patience — and your voice — mean a great deal to us. We’re actively reviewing your return process and are working to ensure this doesn’t happen again. You’ll hear from our team soon — we’ll be in touch via your email.

A bientôt
L'équipe Laflore

Beoordeeld met 5 van de 5 sterren

This backpack is classic

This backpack is classic, useful, and above all spacious. I have zero regrets about this purchase.

19 januari 2025
Logo Laflore Paris

Antwoord van Laflore Paris

Bonjour Nicole,

Thank you so much for your kind words! We're thrilled to hear that our backpack has hit the mark in both style and functionality.

At Laflore, we design with intention and serve with care. Knowing it’s become a regret-free favorite for our customer makes our day.

A bientôt
L'équipe Laflore

Beoordeeld met 3 van de 5 sterren

Underwhelmed

I'm wholly underwhelmed after this experience. The marketing for this company is deceptive as they make you believe you're buying artisanal goods made in France, when they are actually made in China. If you need to return something, you do not get a full refund and end up losing about 15% of the amount you paid. Furthermore, the dimensions listed for the product I purchased were inaccurate and the stitching was already coming out on part of the item (hence the return). I ended up buying one of their bags second hand and was glad I did as they're decent pieces, but not worth the full price.

14 oktober 2025
Logo Laflore Paris

Antwoord van Laflore Paris

Bonjour PT,

Thank you for taking the time to share your experience with us. We’re truly sorry to hear that your recent experience left you feeling underwhelmed.

At Laflore, Your feedback is not only heard—it’s deeply valued. What you described is not typical, and we’re committed to making it right. Your feedback guides how we grow and improve. Please know that we strive every day to uphold the highest standards of quality.

We’ve shared your concerns with our team, and they’re looking into it with care. You can expect to hear from them shortly.

We truly appreciate your patience, support and understanding.

A bientôt
L'équipe Laflore

Beoordeeld met 5 van de 5 sterren

It's the best bag I have ever owned

It's the best bag I have ever owned. The company was great. It was delivered on time. I'm just thrilled.

17 oktober 2025
Logo Laflore Paris

Antwoord van Laflore Paris

Bonjour Liz,

Thank you so much for your kind words! We're absolutely thrilled to hear that you love your bag and had a smooth experience with us. Knowing that it arrived on time and brought you joy means the world to our team.

We pour our hearts into every detail—from design to delivery—and your feedback reminds us why we do what we do. Thank you for choosing us and for sharing your excitement!

A bientôt
L'équipe Laflore

Beoordeeld met 5 van de 5 sterren

Beautiful bag!

Beautiful bag!! Great service!!!

16 oktober 2025
Logo Laflore Paris

Antwoord van Laflore Paris

Bonjour Stephanie,

Thank you so much for your kind words! We're thrilled to hear you find the bag beautiful—it truly is a special piece, and We're so happy to hear you had a great experience and service! Your appreciation means the world to us.

A bientôt
L'équipe Laflore

Beoordeeld met 1 van de 5 sterren

Bag came broken

16 oktober 2025
Logo Laflore Paris

Antwoord van Laflore Paris

Bonjour Stephanie,

Thanks for your message.

We're truly sorry your bag arrived damaged—that’s not the experience we aim to deliver. Our team has been notified and will be in touch with you shortly to resolve this.

Thank you for letting us know and giving us the opportunity to make things right. We deeply value your support and patience.

A bientôt
L'équipe Laflore

Beoordeeld met 5 van de 5 sterren

I love my bag

I love my bag! The quality is great, the closure is excellent, and it's really adorable.

16 oktober 2025
Logo Laflore Paris

Antwoord van Laflore Paris

Bonjour CG,

Messages like this truly brighten our day.

We're so happy to hear that you love your bag! It means the world to us that you’re enjoying the quality, the closure, and the design—it’s exactly what we aim to deliver.

Thank you for sharing your joy with us and for being a part of our community!

A bientôt
L'équipe Laflore

Beoordeeld met 3 van de 5 sterren

Design is cool - coloring, meh

I really appreciate the design of the bag and how functional it is! I was a little disappointed in some irregularities in the cork. for example, on the straps there are the shoulder pads and they were "stuck" to the straps. When I separated them, there were spaces where the dye did not cover. Extra dye was out of stock when I bought my bag and am hoping the blue is available again soon so I can address teh faded/light spots.

8 oktober 2025
Logo Laflore Paris

Antwoord van Laflore Paris

Bonjour Alysia,

Thank you so much for your kind words—we’re really glad to hear you appreciate the design and functionality of the bag.

We’re sorry about the irregularities you noticed in the cork, especially around the shoulder pads. That’s not the experience we want for you. This is very unusual.

We've notified our team to prioritize your case, and they’ll be reaching out to you directly to provide assistance. We truly appreciate your patience and thoughtful feedback.

A bientôt
L'équipe Laflore

Beoordeeld met 4 van de 5 sterren

Love Laflore, be cautious with laptop sleeve

Overall I love my bobobark and my doquintin. The laptop sleeve does not fit in the doquintin. Also, watch the size. I did not read the specs and a laptop that fits in the bags may not fit into the sleeve.

8 oktober 2025
Logo Laflore Paris

Antwoord van Laflore Paris

Bonjour Gayle,

Thank you so much for sharing your love for Laflore and for your thoughtful note about the laptop sleeve. We’re delighted to hear how much you enjoy your Bobobark and Doquintin—and we truly appreciate your insight.

Your message brings valuable clarity to first time and future customers. It’s always a good idea to check product specifications carefully, especially when pairing accessories. Your experience is a helpful reminder, and we’re grateful you took the time to share it.

A bientôt
L'équipe Laflore

Beoordeeld met 3 van de 5 sterren

I love the products, but improvements could be made

I love the products. The bag is beautiful and the navy cork leather is "chefs kiss" and seems very durable. My bag arrived with a broken key fob, Additionally, I am disappointed that you cannot use the backpack straps and the luggage straps at the same time. I ordered this as travel back, and I see this as a design fail. As a traveller I don't want. to have tor remove the straps and add them back on every time I take the bag off my luggage.

9 oktober 2025
Logo Laflore Paris

Antwoord van Laflore Paris

Bonjour Carly,

Thank you for the feedback—we’re truly sorry to hear about your experience. At Laflore, our customer experience matters deeply to us, and we’re glad you took the time to share it. Our team will be reaching out directly to assist you at the earliest.

Thank you for bringing this to our attention and for giving us the chance to resolve it. We truly appreciate your support and understanding.

A bientôt
L'équipe Laflore

Beoordeeld met 5 van de 5 sterren

Stunning and Practical!

I love everything about my DoQuintin bag! the Emerald exterior and orange interior is gorgeous, the functionality is perfection, and the exterior pouch addition (especially for travel) is a must!

9 oktober 2025
Logo Laflore Paris

Antwoord van Laflore Paris

Bonjour Amanda,

Thank you so much for sharing your love for the DoQuintin bag.

We're thrilled that the Emerald and orange pairing speaks to you—it’s one of our favorite bold combinations too.

We’re especially glad to hear the functionality is hitting the mark, and that the exterior pouch is proving its worth on your travels. It’s designed with exactly that kind of versatility in mind, and your feedback means the world to us.

Thanks for being part of the LaFlore family—your style and insight help shape everything we do.

A bientôt
L'équipe Laflore

Beoordeeld met 5 van de 5 sterren

Toto 99% positive

I love LaFlore and have several of the handbags. Toto is no exception. Its beautiful and unique. Fair warning to those who plan to travel with it, the bag itself is on the heavy side so it gets heavy very quickly once your laptop and other office stuff gets in there. just something too think about if you plan to travel with it by plane a lot. I am going to use it as my briefcase locally and not use it as my overnighter. Still love it and wouldn't change a thing.

10 oktober 2025
Logo Laflore Paris

Antwoord van Laflore Paris

Bonjour Cheryl,

Thank you so much for sharing your experience with Toto.

We’re thrilled it’s a part of your LaFlore collection and love that its beauty and uniqueness shine through for you.

We appreciate you telling us about the weight—it's a helpful note for fellow travelers. Toto’s artisanal structure and premium materials do give it a bit of weight, especially when packed for travel. We appreciate your insight and completely understand your choice to use it as a local briefcase rather than an overnighter. It’s a smart way to enjoy its elegance without compromise. It's a compliment to know that you would not change a thing about Toto!

Thanks again for being part of the LaFlore family.

A bientôt
L'équipe Laflore

Beoordeeld met 5 van de 5 sterren

Love these products!

I have the bobobark backpack and I love it! I'm a small business owner as well as a WFH employee so I often carry two lap tops... They both fit in my bobobark which is impressive! Because I walk around with a lot of electronics, I got the clutch wallet and find that it fits my mouse and various attachments. Two thumbs (or dare I say laptops) up- highly recommend!

10 oktober 2025
Logo Laflore Paris

Antwoord van Laflore Paris

Bonjour Sage,

Thank you so much — we’re thrilled to hear how well Bobobark and the clutch wallet support your busy, multi-role lifestyle!

As a small business owner and WFH professional, we understand your day demands elegance, comfort, and efficiency, and we’re honored that Bobobark and the clutch wallet are rising to the occasion.

It’s amazing to know they fit two laptops and all your tech essentials with ease — that’s exactly the kind of smart, stylish functionality we aim for.

Thanks again for the kind words and recommendation — we’re so glad you’re part of the Laflore community.

À bientôt,
L’équipe Laflore

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer