Booking and communication was very easy , staff were very friendly and helpful. We had a slight problem with the Central heating system but Niall came out within 30 minutes to sort the problem and bac... Toon meer
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Lees wat reviewers zeggen
Great communication. All information we would need was texted to us before we had to ask. Nice quiet property in a perfect location for us. We will deal direct next time.
Great location to base and explore the lakes and surrounding area with easy access to roads, buses, boats and local shops. The accommodation was a clean and comfortable space, perfect for coupl... Toon meer
Bedrijf heeft geantwoord
This was our second time staying in the fabulous cottage in Troutbeck and we loved everything about the cottage. It is fully equipped with everything you need and very clean and comfortable. The serv... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
An independent, locally owned holiday let management company in the Lake District, UK. Laik holiday let agency provides luxury holiday cottages in Bowness On Windermere, Ambleside, Hawkshead, Coniston and Grasmere. We help make and manage super-stylish holiday homes in some of our favourite spots in the Lake District. Local, flexible and friendly. We go that bit extra with our homes and our hospitality to make sure your stay in The Lakes turns out just perfect. Cosy apartments for couples, spacious houses for groups and families, quiet boltholes where you can finally finish writing that sci-fi romance novel. We’ve got a place for all sorts.
Contactgegevens
4 Victoria Street, LA23 1AB, Windermere, Verenigd Koninkrijk
- 01539455501
- info@laik.co.uk
- laik.co.uk
4,7
Uitstekend
109 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Zo gebruikt dit bedrijf Trustpilot
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Great communication
Constant communication from start to finish, I didn't have to ask any questions or contact them for any information as they had it all covered. Very well organised.
29 september 2026
Review zonder uitnodiging
Antwoord van Laik
Thank you so much, Marie! It’s lovely to hear that you felt well informed from start to finish and had everything you needed without having to chase or ask. That’s exactly what we aim for 😊
Thank you for taking the time to leave us such a lovely review.
Best wishes, Team Laik
My experience at Owd Pegs Cottage was…
My experience at Owd Pegs Cottage was unfortunately very disappointing. Although we communicated with the host throughout our stay, including reporting a water leak and electrical issues, I was very unhappy with how matters were handled after our departure. Our security deposit was retained for additional cleaning and an electrician’s visit, which I did not feel was fair given the circumstances. The cottage itself is in a great location, but based on my experience with the way the situation was handled, I would not stay here again.
7 augustus 2026
Review zonder uitnodiging
Antwoord van Laik
Hi Jameela,
We're sorry you feel this way.
The security deposit is there to cover any damage or additional costs caused during a stay. In this instance, the property required an additional clean, and an electrician had to attend after water ingress caused by one of the guests during your stay. We have photographs, contractor invoices and correspondence to support these charges, and we communicated with you throughout.
We always aim to be fair, transparent and resolve issues professionally, and we're sorry we couldn't reach an outcome you were happy with.
Kind regards,
Team Laik
Antwoord van Laik
Thank you for your review, Lewis.
We're pleased you found our team helpful and informative. We really appreciate you taking the time to share your feedback.
Best wishes,
Team Laik
Antwoord van Laik
Thank you for your review, Ozzy.
We're delighted to hear you had a great stay and that the property worked well for your family. Thank you for the recommendation, it means a lot to our team.
Best wishes,
Team Laik
Approachable
Approachable, readily contactable. Communications clear and easy to understand.
30 mei 2026
Review zonder uitnodiging
Antwoord van Laik
Thank you for your review.
We're delighted to hear you found our team approachable and easy to contact, and that our communications were clear throughout. We really appreciate you taking the time to share your feedback.
Best wishes,
Team Laik
Attentive and Responsive Service
We had an enjoyable stay in the Lake District and the service from Laik was very attentive and responsive.
23 mei 2026
Review zonder uitnodiging
Antwoord van Laik
Thank you for your lovely review, Paula.
We're delighted you enjoyed your stay in the Lake District and that our team could help make everything run smoothly. We hope to welcome you back to the Lakes again soon.
Best wishes,
Team Laik
Seamless
Easy to deal with, plenty of relevant communication, seamless process
18 mei 2026
Review zonder uitnodiging
Antwoord van Laik
Thank you for your review, Steve.
We're delighted to hear you found the process seamless and our communications helpful throughout. Thank you for taking the time to share your feedback.
Best wishes,
Team Laik
Had a great experience with Laik in the…
Had a great experience with Laik in the lakes.
25 mei 2026
Review zonder uitnodiging
Antwoord van Laik
Thank you for your review, Sayali.
We're so pleased to hear you had a great experience with Laik. Thank you for taking the time to share your feedback, it means a lot to our team.
Best wishes,
Team Laik
We had a great experience with smooth…
We had a great experience with smooth easy booking and quality information sent prior to arrival. The property was beautiful and as described. A great weekend in the Lakes
25 mei 2026
Review zonder uitnodiging
Antwoord van Laik
Thank you for your lovely review, Claire.
We're delighted to hear you found the booking process smooth and the information provided helpful before your arrival. It's wonderful to know the property lived up to expectations and that you enjoyed a great weekend in the Lakes.
Thank you for taking the time to share your feedback.
Best wishes,
Team Laik
Great communication right from booking
Great communication right from booking, quick response from a message I had sent regarding a query. Location was ideal.
22 mei 2026
Review zonder uitnodiging
Antwoord van Laik
Thank you for your review, Susan.
We're delighted to hear you found our communication helpful from the moment you booked and that any queries were dealt with quickly. It's also wonderful to know the location worked so well for your stay.
Thank you for taking the time to share your feedback.
Best wishes,
Team Laik
Great experience with Laik
Laik have been fantastic throughout our holiday booking. Any queries I have had they have been beyond helpful, and most of my messages/questions (which weren't classed as urgent) were sent out of normal hours and were answered immediately- one being just before 10pm! Can't rate them highly enough!
16 mei 2026
Review zonder uitnodiging
Antwoord van Laik
Thank you for your lovely review, Sarah.
We're delighted to hear you had such a positive experience with our team. Providing helpful support and prompt communication is something we pride ourselves on, so it's wonderful to know this made a difference to your stay.
Thank you for taking the time to share your feedback.
Best wishes,
Team Laik
Fantastic
Fast replies, easy to book, great recommendations for local area!
13 mei 2026
Review zonder uitnodiging
Antwoord van Laik
Thank you for your lovely review, Sarah.
We're so pleased you found the booking process easy and our team helpful. It's also great to hear our local recommendations helped you make the most of your time in the Lakes.
Thank you for taking the time to share your feedback.
Best wishes,
Team Laik
We booked a three night stay in Windermere
We booked a three night stay in Windermere with Laik. The team were super attentive, responsive and forthcoming with information about the property, area and gave lots of useful recommendations.
13 mei 2026
Review zonder uitnodiging
Antwoord van Laik
Thank you for your lovely review, Katrina.
We're delighted to hear you enjoyed your stay in Windermere and found our team helpful throughout the booking process. It's great to know our local recommendations and property information helped you make the most of your visit.
Thank you for taking the time to share your feedback.
Best wishes,
Team Laik
Beautiful getaway!
Had a wonderful stay at JennyWren. The place was spotless, beautifully maintained, and very well equipped with everything needed for a comfortable visit (great if you are planning to dine in too). The interaction with the Laik team was smooth from start to finish - responded to all our queries quickly. The space had the perfect balance of luxury and a warm, homely feel. Beautiful - Highly recommend and a great location.
15 mei 2026
Review zonder uitnodiging
Antwoord van Laik
Thank you for your wonderful review.
We're delighted to hear you enjoyed your stay at JennyWren and found everything clean, comfortable and well equipped. It's lovely to know the property struck the right balance between luxury and a homely feel.
Thank you also for your kind comments about our team. We really appreciate you taking the time to share your experience.
Best wishes,
Team Laik
We were kept informed of every aspect…
We were kept informed of every aspect of our stay leading up to our arrival at the property. Then contact details while there on how and who to contact if we needed any assistance. My messages were answered swiftly when sent.
Overall excellent service from Laik & co
13 mei 2026
Review zonder uitnodiging
Antwoord van Laik
Thank you for your lovely review.
We're delighted to hear you felt well informed throughout your stay and that our team was able to assist whenever needed. Providing clear communication and responsive support is something we pride ourselves on, so it's wonderful to know this made a difference to your experience.
Thank you for taking the time to share your feedback.
Best wishes,
Team Laik
The emails are very clear and helpful
The emails are very clear and helpful, all the information you need for your stay.
Everyone sounds so friendly. Will definitely book again
12 mei 2026
Review zonder uitnodiging
Antwoord van Laik
Thank you for your lovely review. We’re so pleased you found the communication clear and helpful throughout your stay.
We’d love to welcome you back again.
Warm wishes,
Team Laik
Lovely stay and great communication!
Lovely stay and great communication!
9 mei 2026
Review zonder uitnodiging
Antwoord van Laik
Thank you for your review Evie. We’re pleased you enjoyed your stay and found communication helpful throughout.
Warm wishes,
Team Laik
A great experience booking with Laik
A great experience booking with Laik. Very informative and helpful. Easy booking process. Emails and brochures sent regarding the property and checking in etc. very clear and helpful. Have already recommended to family and friends. Spoke with a couple of members of staff via telephone and they were lovely.
20 april 2026
Review zonder uitnodiging
Antwoord van Laik
Thank you for your wonderful review Carolyn. We’re delighted you found the booking process easy and the information helpful throughout your stay.
It’s lovely to hear you’d recommend us to family and friends, and we hope to welcome you back again soon.
Warm wishes,
Team Laik
10/10
We had a wonderful experience with Laik. From start to finish they were easily contactable, clear with instructions and super responsive. One of my favourite things about Laik is that they sent us a guide all about the property we were staying in and all of the things to do and places to visit in the area during our stay which was super helpful and not something I’ve experienced before. Would 100% recommend! Thank you Laik :)
2 mei 2026
Review zonder uitnodiging
Antwoord van Laik
Thank you for your wonderful review Claire. We’re delighted you found the communication and guides helpful throughout your stay.
It means a lot to hear you’d recommend Laik, and we hope to welcome you back again soon.
Warm wishes,
Team Laik
Last minute booking on a bank hol weekend
Very last minute booking on a bank holiday weekend and out of office hours! We booked online without thinking about the check in process and the lady we called at Laik could not have been any more understanding or helpful! Great communication, and such pleasant staff that couldn't be happier to help. Our own mistake was appily and quickly resolved. We'll use Team Laik again for sure! The accommodation was perfect, as described in a lovely quiet setting, in the heart of Windermere, easy to find and the hot tub was the perfect addition to a relaxing weekend.
1 mei 2026
Review zonder uitnodiging
Antwoord van Laik
Thank you for your wonderful review Lauren. We’re so pleased we could help make your last-minute booking stress free and that you enjoyed the accommodation and hot tub.
It means a lot to hear such kind words about the team, and we’d love to welcome you back again soon.
Warm wishes,
Team Laik
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