Great agency for study abroad trips.
Great agency for study abroad trips.
20 augustus 2026
Review zonder uitnodiging
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Bedrijfsgegevens
Geschreven door het bedrijf
We are a well-established Educational and English as a Foreign Language (EFL) provider, dedicated to delivering high-quality learning experiences. The educational programmes offered at our academies have gained significant popularity and a strong reputation among international students from all over the world. Our diverse range of programmes is designed to cater to varying needs and interests, including comprehensive English language courses aimed at improving fluency and communication skills, engaging English summer camps that combine learning with fun activities, and specialised mini-stays tailored for school groups seeking immersive language experiences. Additionally, we offer high school integration options that allow students to experience education in an English-speaking environment, as well as high school buddy programmes that foster friendships and cultural exchange. Beyond these, we provide unique language travel experiences and many other innovative educational opportunities to support language acquisition and cultural understanding.
Contactgegevens
Verenigd Koninkrijk
- languageeducation.eu
4,0
Goed
8 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van UKEDA
Thank you for your wonderful review! We’re pleased you enjoyed our facilities, field trips, and the opportunity to meet students from many different countries.
Buona organizzazione del mio viaggio…
Buona organizzazione del mio viaggio studio a Edimburgo per il mio gruppo. Il mio gruppo era composto da 40 studenti e tutto è andato bene. La comunicazione durante la procedura di prenotazione è stata molto veloce e chiara, gli alloggi erano buoni.
22 juni 2026
Review zonder uitnodiging
Antwoord van UKEDA
Grazie mille per la splendida recensione! Siamo felici che il viaggio studio a Edimburgo sia andato così bene per tutti i 40 studenti e che abbiate apprezzato la rapidità e la chiarezza della comunicazione, oltre alla qualità degli alloggi. È stato un piacere supportarvi nell’organizzazione. Speriamo di potervi aiutare presto con un nuovo viaggio!
Great staff
Great staff, engaging teachers. Enjoy the overall experience.
15 juni 2026
Review zonder uitnodiging
Antwoord van UKEDA
Thank you for your kind feedback! We’re delighted to hear that you enjoyed your overall experience and found our staff and teachers engaging. We truly appreciate your support.
Ukeda team is always responsive to our…
Ukeda team is always responsive to our requests , tries to build the best programs for our groups, understands fully how much our leaders must be accompanied in the every day activities.
Antonio and Chritine have a very clear view of their responsabilities as a service company
11 juni 2026
Antwoord van UKEDA
Thank you very much for your feedback on UKEDA. We really appreciate your support and your trust in us over all those years.
We booked a stage in Edinburgh and the…
We booked a stage in Edinburgh and the accomodation they found for the teachers was awful: no heating in the bedroom, dirty sheets, no towels, the owner was sleeping in a tent set in her living room, no table or place to sit. Instead of the matress bases there were folded cardboard. The assistance was poor and only in the late evening of the second day they found us new accomodations.
The school on the other hand was really good, with great and dedicated teachers.
The activities were ok, apart from the guided trekking to Arthur's seat.
22 maart 2026
Review zonder uitnodiging
Antwoord van UKEDA
We take all feedback seriously and are sorry to hear about the difficulties experienced with the homestay accommodation. As our terms and conditions make clear, accommodation is provided by a third-party partner, and upon receiving the complaint we acted immediately, offering our sincere apologies and three alternative host family placements. These were all rejected by you, and we therefore arranged hotel accommodation near the school at our own cost in order to best meet all requirements and minimise further disruption. We also note that the students experienced no issues during the trip, and that overall feedback for the programme was positive. We are proud of the programme we delivered and remain committed to maintaining the highest standards of service at all times.
Language trip to Brighton.
We have orgnised with UKEDA a 2-week language trip with my school in Brighton. We booked a homestay for our students and teachers with lessons and activities. Everything went well; we had excursions to Seven Sisters, London and Lewes, the lessons were very engaging for our students, and the trips and activities were very well organised with guides and activity leaders. I am happy to explore future trips for my students as the experience was enjoyable.
18 augustus 2025
Antwoord van UKEDA
We are happy that you enjoyed your stay in Brighton. 😊
If you seek a language-focused course, look elsewhere
日本語訳下にある
I am writing this report to caution other parents considering a UKEDA Junior Summer School course. Our experience in the summer of 2025 was rather disappointing.
We enrolled our 13-year-old daughter in their two-week course, advertised by UKEDA, a British Council-approved language centre. To be honest, we feel we made a poor choice.
While appearing to be run by UKEDA, the course was subcontracted to another company, Anglo. This crucial detail—that we were dealing with an agent for a third-party provider—was not apparent in our exchanges with sales staff and might have led us to look elsewhere.
Our daughter was to travel to the UK alone where she was met by a relative and released to the care of the school a couple of days later. This all went without a hitch thanks to the crew and staff at Cathay Pacific, her relatives and the school representative.
However, once at the campus, several problems emerged. Firstly, while promised a multinational environment, the vast majority of students were from just two schools, with only my daughter and one other child attending independently. The groups were dominated by pre-existing friends who shared a common language.
Crucially, the “Group Leaders” were staff from these same schools and communicated predominantly in Italian or Turkish, not English. This environment completely undermined the purpose of an English immersion course, making it incredibly difficult for the independent children to integrate or understand what was happening.
The course felt more like a school trip than a language program. With only 30 hours of lessons over two weeks and 18 half-days of loosely supervised excursions, the academic value was minimal. My daughter cannot point to anything she learned.
Finally, she received a certificate awarding her a B1 level without any actual test. As a 20-year ESL teacher, I find this baffling and dishonest.
In summation: If you seek a language-focused course, look elsewhere. If your child is independent, ask specific questions about group nationality mix. We feel we could have provided a far more valuable experience. I rank this a 4 out of 10."
日本語訳
本書は、UKEDAジュニアサマースクールへの参加を検討されている他の保護者様への警告として執筆するものです。2025年夏に私たちが経験した内容は、非常に失望するものでした。
私たちは、13歳の娘をUKEDAが宣伝する2週間のコースに登録しました。UKEDAは英国文化評議会認定（English UKウェブサイトによると）の語学センターです。率直に言って、誤った選択をしたと感じています。
コースはUKEDAが運営しているように見えましたが、実際には別の企業「Anglo」に下請けに出されていました。この極めて重要な詳細（私たちが交渉していたのが第三者事業者のエージェントであったという事実）は、営業スタッフとのやり取りでは明らかではなく、もし知っていれば他を探していた可能性があります。
娘は単独で英国に渡航し、親戚に迎えられた数日後にスクールの担当者に引き渡されました。キャセイパシフィックの乗務員とスタッフ、親戚、そしてスクールの代表者のおかげで、この部分は問題なくスムーズに進みました。
しかし、ひとたびキャンパスに到着すると、いくつもの問題が明らかになりました。まず第一に、多国籍な環境を約束されていたにもかかわらず、生徒の大多数はたった2つの学校からの参加で、独立して参加していたのは娘ともう1人の子供だけでした。グループは、母国語を共有する既存の友人関係で固められていました。
決定的だったのは、「グループリーダー」がこれらの学校からの引率者であり、英語ではなく主にイタリア語またはトルコ語でコミュニケーションを取っていたことです。この環境は英語漬けのコースという本来の目的を完全に損なっており、独立して参加した子供たちが溶け込んだり、何が起こっているかを理解したりするのを非常に困難にしていました。
コースは語学プログラムというより修学旅行のように感じられました。2週間でわずか30時間の授業しかなく、18回の半日遠足では監督が緩く、学問的価値は最小限でした。娘は2週間で何を学んだのか、具体的に答えられません。
最後に、娘は実際のテストなしにB1レベルを認定する証明書を受け取りました。20年のESL教師として、これは不可解かつ不誠実であると感じます。
まとめますと：
語学に焦点を当てたコースをお探しなら、他を当たられることをお勧めします。お子様が単身で参加される場合は、クラスの国籍構成について具体的に質問されるべきです。私たちは、より価値ある経験を娘に提供できたはずだと感じています。この体験を10点満点中4点と評価します。
14 augustus 2025
Review zonder uitnodiging
Antwoord van UKEDA
I am really sorry that you felt our service and Emma's experience were not satisfactory.
I understand that part of Emma’s experience involved the change of the campus. We tried to find the best possible solution and I appreciate your flexibility when it happened and accepting the move to the Uxbridge campus.
When Emma started her programme, I had the impression, from the email you sent, when you wrote about the concerns regarding dorm supervision and students staying up until late, that, despite that, Emma had a nice time. You said, ’ Emma’s having a great time, thanks for asking. The schedule is pretty intense with trips into London almost every day so she’s kind of tired out at the end of each day. Unfortunately, there seems not to be a hard and fast “lights out” time which means that the kids are still running around and making noise even past midnight....'
When you got in touch with the campus manager, I thought the situation had improved. We try to help in situations when things do not go as planned.
You also wrote in your review that there were only 30 lessons over the 2 weeks, but in the email, you mentioned that the schedule was intense.
Regarding the presence of groups on campus, this is a point which is hard to change, as most of the students enrolled come in groups but we always write this about our programmes and I checked our conversations and I wrote this in the email when you contacted us for the first time in February and then again in April.
Our goal is for every student to leave our summer programmes with a positive experience both in and out of the classroom. I am sorry that you feel that, on this occasion, we fell short of your expectations.
We listen to the feedback of our clients; to improve and avoid similar situations and would definitely value receiving the comment directly.
Well, please consider this email as a reply to your review and comments about Emma's experience, we do not see our client just as a number, forgotten immediately after the finish of the course. We were just not aware of your review.
I wish you, Emma and your family all the best.
-----------------------------------------------------------
以下はご依頼の英文の日本語訳です。文面は丁寧で誠実なトーンを保ちつつ、原文の意味を忠実に反映しています。必要に応じてさらにフォーマル／カジュアルな調整もできますのでお知らせください。
この度は、私どものサービスおよびエマさんの体験がご期待に沿えなかったことに対し、心よりお詫び申し上げます。
エマさんの体験の一部がキャンパスの変更に関するものであったことは理解しております。最善の解決策を模索した上での対応でしたが、その際のご柔軟なご対応と、アックスブリッジ（Uxbridge）キャンパスへの移動を受け入れてくださったことに感謝いたします。
エマさんがプログラムを開始した際、いただいたメールの内容から、寮の監督や生徒が深夜まで起きていることに関するご懸念は伺いましたが、それでもエマさんは楽しく過ごしている印象を受けました。メールには「エマはとても楽しんでいます。ご心配いただきありがとうございます。ロンドンへの外出がほぼ毎日ありスケジュールはかなりハードで、そのため毎日終わる頃にはかなり疲れているようです。残念ながら明確な消灯時間が定められておらず、子どもたちが深夜を過ぎても走り回ったり騒いだりしているようです……」と書かれていました。
また、キャンパスマネージャーにご連絡いただいた際には状況が改善されたと認識しておりました。計画通りに行かない事態が発生した場合は、私どもも解決に向けて協力いたします。
レビューの中で「2週間で授業が30回しかなかった」と書かれていましたが、メールではスケジュールが非常に詰まっていたとお書きになっていました。この点について認識に差があるように思われます。
キャンパスにグループが多くいる件については、変更が難しい点です。多くの参加者が団体での参加であることは当プログラムの特徴の一つであり、この点については常に明記しております。こちらについては、2月に初めてご連絡いただいた際および4月にも同様の旨をメールでお伝えしておりましたので、記録を確認しております。
私どもの目標は、教室内外を問わず、すべての学生がサマープログラムを前向きな体験として終えられることです。この度はその期待にお応えできなかったことを残念に思います。
いただいたご意見は真摯に受け止め、同様の事態を防ぐための改善に役立ててまいります。もし差し支えなければ、今回のご指摘を直接お聞かせいただけますと大変ありがたく存じます。
本メールを、エマさんの体験に関するご意見・レビューへの返信とさせていただきます。私どもはお客様を単なる番号として扱うことは決してなく、講座終了後すぐに忘れてしまうということもございません。単に今回のレビューの存在を認識しておりませんでした。
エマさんとご家族の皆さまのご多幸をお祈りしております。
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.