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Lark Music Reviews 

405
•
TrustScore 5 uit 5

4,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Wow! What an incredibly efficient insurance company! I've never known a company like it! Especially for a working musician... I hate paperwork hassle, but I gave proof, they gave a pay out, so I coul... Toon meer

Beoordeeld met 5 van de 5 sterren

Thankfully I have never had to claim with Lark insurance, but their prices are low and they provide great value for money, for a small annual sum, I have peace of mind that my instrument is covered.La... Toon meer

Beoordeeld met 5 van de 5 sterren

Aaron who dealt with my claim was brilliant. He made it completely stress free, and advised me what to do. The invoice was submitted directly to Lark so I had no worries about covering the payment. Al... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I made a telephone call which was answered promptly to renew my musical instrument insurance and it was so easy to renew. The person I spoke to was very polite and it took no time at all to make the p... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeringsmaatschappij

Over Lark Music

Geschreven door het bedrijf

Lark Music is a specialist musical instrument insurance provider helping amateur and professional musicians, from hobbyists, solo performers, bands, ensembles, orchestras and orchestra members to music teachers, students, collectors, retailers, dealers and makers, protect the instruments and equipment they value most.

For more than 35 years, we have focused on arranging insurance for the music community, providing cover designed around the real-world needs of people who play, teach, perform, record, collect and travel with musical instruments.

We provide musical instrument insurance for a wide range of instruments and music equipment, including

Whether you are a professional musician, orchestra member, music teacher, student, hobbyist or collector, we aim to make arranging cover straightforward and easy.

Our policies can be tailored to different needs, including cover for accidental damage, theft, loss and other risks, helping musicians stay protected at home, on stage, in the studio, while teaching or when travelling. We also offer options such as public liability insurance and personal accident cover for musicians who need wider protection.

What makes Lark Music different is our specialist focus on the music sector. Our team understands that every instrument has a story and that no two musicians are the same. From quick online quotes for everyday instruments to bespoke insurance arrangements for professional musicians and exceptionally valuable instruments, we work to provide a service that reflects the unique needs of the music community.

Our customer feedback regularly highlights our knowledgeable staff, responsive service, straightforward policy administration and support during claims. Many customers value being able to speak directly with real people who understand music and insurance, rather than navigating automated systems. We pride ourselves on customer service, fair pricing, efficient communication and a stress-free experience when arranging or renewing cover for our customers.

At Lark Music, our goal is simple: to help musicians play on with confidence. Whether you're protecting your first instrument, a professional touring setup, a rare collection or an entire ensemble, we're committed to providing specialist musical instrument insurance backed by personal service and genuine understanding of the musical world.

VISIT OUR WEBSITE

Why musicians trust Lark Music

Geschreven door het bedrijf

With musical instrument insurance from Lark Music you know that if anything happens to your musical instrument or gear, we can help repair or replace it. Our flexible policies allow you to choose cover for your items within the UK or Worldwide, at your premises or home, from just £25 a year.
You can also add Public Liability cover or buy it separately to protect you against the cost of a claim if someone else is injured, or their property damaged while you’re performing musical activities; and our Personal Accident cover protects you if you are injured and unable to play.
After more than 35 years in this industry, we know how much music means to you. Our quick and easy cover is designed to give you the peace of mind you need to play on, protected.
Get a quote online in minutes
We pay over 95% of claims received*
Fast, specialist claims handled by music experts
Accidental damage, loss and theft covered in the UK & Worldwide
Hire costs covered, and you can choose your own repairer
Public Liability and Personal Accident cover available
Flexible policies, making changes is easy through your online account
*95% claims payout rate based on claims between Nov 2024 and Nov 2025.

Specialised but simple, flexible cover.

Single or multi-instrument policies. If you play it, we'll cover it.

Designed by musicians for musicians.

Contactgegevens

Get a quick online quote

Policies from just £25 a year. Single or multi-instrument cover.

4,8

Uitstekend

TrustScore 5 uit 5

405 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,8

Alle reviews

(405)

401 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Repair of my harp

Lark insurance dealt so efficiently and promptly when they had to repair my harp. I was so pleased with the way they dealt with my claim from beginning to end. Lauren Jones was so helpful and I want to say thank you to her and everyone who dealt with my claim. I would not hesitate to recommend lark insurance to people searching for musical instrument insurance. Thankyou all once again 5 star service K Rogers

1 oktober 2026
Review zonder uitnodiging
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Antwoord van Lark Music

Thanks so much for your wonderful review! We're delighted to hear your claim was handled smoothly from start to finish. We'll be sure to pass your kind words on to Lauren and the team. Thank you for choosing Lark Music and for your recommendation!

Beoordeeld met 5 van de 5 sterren

Aaron assisted my claim with such…

Aaron assisted my claim with such efficiency and with swift speed. Great service from Lark. It took only a couple of days to replace my damaged Headphones....cannot recommend enough.

5 oktober 2026
Review zonder uitnodiging
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Antwoord van Lark Music

Thanks for the fantastic review! We're so pleased Aaron was able to get everything sorted quickly for you. Enjoy your replacement headphones, and thanks for choosing Lark Music!

Beoordeeld met 3 van de 5 sterren

There appeared to be a technical error…

There appeared to be a technical error recently as I had a letter about renewing my Insurance and I had already renewed it! Not a very confident feeling!

22 september 2026
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Antwoord van Lark Music

Thank you for renewing with us for another year. As you hadn't set up your online account before, we sent you the email reminder and printed renewal invitation on the same day to ensure you had your documents in whichever format suited you. You were very prompt in creating your online account and accepting your renewal that Royal Mail's lag meant you still received the printed docs a few days later. Good news is now your set up, that won't happen next year.

Beoordeeld met 5 van de 5 sterren

Can't praise the Claims team at Lark…

Can't praise the Claims team at Lark Musical Insurance high enough!!
Professional calm efficient and diligent!
What an asset to musicians in UK!
Lauren Jones is superb, a pleasure to deal with.
Highly recommended insurance service and its invaluable team!

6 oktober 2026
Review zonder uitnodiging
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Antwoord van Lark Music

Thank you for the high praise! We agree Lauren is superb and delivers our claims promise to musicians like you day in and day out.

Beoordeeld met 5 van de 5 sterren

Found me a better deal

28 september 2026
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Antwoord van Lark Music

Thank you for being a loyal customer for 8 years. Glad we found you the right cover at the right price for your instrument and equipment.

Beoordeeld met 5 van de 5 sterren

Lark are very efficient

Lark are very efficient, informed and sensible to deal with. Claims are handled consistently and respectfully. I have dealt with Lisa Lathwell, Aaron and Lauren Jones who have all been excellent at assessing and settling a case.

6 oktober 2026
Review zonder uitnodiging
Logo Lark Music

Antwoord van Lark Music

Thank you for the kinds words. Our claims team are one of kind with over 30 years service between them helping musicians when the worst happens to their instruments.

Beoordeeld met 5 van de 5 sterren

You only find out how good your…

You only find out how good your insurance company is when you have the misfortune to need to submit a claim.

In my case, I dropped a beloved violin bow and the head broke.

One phone call was all it took for the company to leap into action. The incredibly kind claim handler logged the damage and explained the next steps.

I arranged the visit to the bow repairer of my choice and the bow was evaluated and the report was submitted by the repairer.

My bow was repaired with two very smart pins. The bow repairer thought my insurance renewal would probably go up because I’d claimed. I’m please to say it didn’t.

So would I recommend Lark? A resounding yes!

28 september 2026
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Antwoord van Lark Music

A resounding review! We're very proud to be able to offer you a product and price that doesn't penalise customers for claiming. That's what we here for and glad your bow was able to be fixed.

Beoordeeld met 5 van de 5 sterren

Staff was very helpful with my…

Staff was very helpful with my questions and looked over the forms to ensure I did not miss anything. They also pointed out possible errors to find out what I really needed. Was also told that this year's price was a special and to be ready for an increase next year.

Would recommend them.

28 september 2026
Logo Lark Music

Antwoord van Lark Music

Thank you for your kind words about the team. We're glad you could take advantage of our 20% off promotion for this year. While this will expire next year, our product rewards loyalty so what you will find the longer you're with us the better your rate will be over time.

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