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Lark Music Reviews 

407
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Wow! What an incredibly efficient insurance company! I've never known a company like it! Especially for a working musician... I hate paperwork hassle, but I gave proof, they gave a pay out, so I coul... Toon meer

Beoordeeld met 5 van de 5 sterren

Thankfully I have never had to claim with Lark insurance, but their prices are low and they provide great value for money, for a small annual sum, I have peace of mind that my instrument is covered.La... Toon meer

Beoordeeld met 5 van de 5 sterren

Aaron who dealt with my claim was brilliant. He made it completely stress free, and advised me what to do. The invoice was submitted directly to Lark so I had no worries about covering the payment. Al... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I made a telephone call which was answered promptly to renew my musical instrument insurance and it was so easy to renew. The person I spoke to was very polite and it took no time at all to make the p... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeringsmaatschappij

Over Lark Music

Geschreven door het bedrijf

Lark Music is a specialist musical instrument insurance provider helping amateur and professional musicians, from hobbyists, solo performers, bands, ensembles, orchestras and orchestra members to music teachers, students, collectors, retailers, dealers and makers, protect the instruments and equipment they value most.

For more than 35 years, we have focused on arranging insurance for the music community, providing cover designed around the real-world needs of people who play, teach, perform, record, collect and travel with musical instruments.

We provide musical instrument insurance for a wide range of instruments and music equipment, including

Whether you are a professional musician, orchestra member, music teacher, student, hobbyist or collector, we aim to make arranging cover straightforward and easy.

Our policies can be tailored to different needs, including cover for accidental damage, theft, loss and other risks, helping musicians stay protected at home, on stage, in the studio, while teaching or when travelling. We also offer options such as public liability insurance and personal accident cover for musicians who need wider protection.

What makes Lark Music different is our specialist focus on the music sector. Our team understands that every instrument has a story and that no two musicians are the same. From quick online quotes for everyday instruments to bespoke insurance arrangements for professional musicians and exceptionally valuable instruments, we work to provide a service that reflects the unique needs of the music community.

Our customer feedback regularly highlights our knowledgeable staff, responsive service, straightforward policy administration and support during claims. Many customers value being able to speak directly with real people who understand music and insurance, rather than navigating automated systems. We pride ourselves on customer service, fair pricing, efficient communication and a stress-free experience when arranging or renewing cover for our customers.

At Lark Music, our goal is simple: to help musicians play on with confidence. Whether you're protecting your first instrument, a professional touring setup, a rare collection or an entire ensemble, we're committed to providing specialist musical instrument insurance backed by personal service and genuine understanding of the musical world.

VISIT OUR WEBSITE

Why musicians trust Lark Music

Geschreven door het bedrijf

With musical instrument insurance from Lark Music you know that if anything happens to your musical instrument or gear, we can help repair or replace it. Our flexible policies allow you to choose cover for your items within the UK or Worldwide, at your premises or home, from just £25 a year.
You can also add Public Liability cover or buy it separately to protect you against the cost of a claim if someone else is injured, or their property damaged while you’re performing musical activities; and our Personal Accident cover protects you if you are injured and unable to play.
After more than 35 years in this industry, we know how much music means to you. Our quick and easy cover is designed to give you the peace of mind you need to play on, protected.
Get a quote online in minutes
We pay over 95% of claims received*
Fast, specialist claims handled by music experts
Accidental damage, loss and theft covered in the UK & Worldwide
Hire costs covered, and you can choose your own repairer
Public Liability and Personal Accident cover available
Flexible policies, making changes is easy through your online account
*95% claims payout rate based on claims between Nov 2024 and Nov 2025.

Specialised but simple, flexible cover.

Single or multi-instrument policies. If you play it, we'll cover it.

Designed by musicians for musicians.

Contactgegevens

Get a quick online quote

Policies from just £25 a year. Single or multi-instrument cover.

4,9

Uitstekend

TrustScore 5 uit 5

407 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,9

Alle reviews

(407)

406 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent and friendly service,very…

Excellent and friendly service,very easy to deal with and pleasant communication with Aaron
Thank you

28 september 2026
Review zonder uitnodiging
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Antwoord van Lark Music

Thank you for your review! We're pleased to hear you found our service friendly and easy to deal with. We'll make sure your kind feedback is shared with Aaron

Beoordeeld met 5 van de 5 sterren

Lark responded with speed and patience…

Lark responded with speed and patience and explained what was needed very clearly. Lisa Lathwell was reassuring about the process and I am so glad we insured with this firm. They have always (in a different guise in the past) been extremely helpful when there has been a musical disaster. 2

28 september 2026
Review zonder uitnodiging
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Antwoord van Lark Music

Thank you so much for your review. We're delighted to hear that you found the process clear and straightforward, and that Lisa was able to provide the reassurance and support you needed throughout. We'll be sure to pass on your kind comments to her.

Beoordeeld met 5 van de 5 sterren

Excellent Service

I had a damaged violin bow and Lauren who dealt with my claim was very understanding and moved the process on very swiftly. I can't recommend Lark enough to other musicians.

21 september 2026
Review zonder uitnodiging
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Antwoord van Lark Music

Thank you for your wonderful review. We're sorry to hear about the damage to your violin bow, but we're delighted that Lauren was able to support you and help move your claim along quickly. We'll be sure to pass on your kind comments to her. Your recommendation means a great deal to us. Thank you for choosing Lark Music

Beoordeeld met 5 van de 5 sterren

Amazing experience

I lost my in ear monitors and needed to have them replaced. Lauren Jones was so helpful and swift with her responses. The experience was seamless and sorted within a few days. So grateful and it’s great to know that the insurance that I pay for works and is reliable. Thanks so much!

28 september 2026
Review zonder uitnodiging
Logo Lark Music

Antwoord van Lark Music

Thank you for your review. We're so pleased to hear your claim was handled quickly and seamlessly. We'll make sure your kind feedback is shared with Lauren.

Beoordeeld met 5 van de 5 sterren

Extremely helpful and easy

I have never had to claim before and the process was extremely easy and Lisa and Lauren were both very nice and supportive.

28 september 2026
Review zonder uitnodiging
Logo Lark Music

Antwoord van Lark Music

Thank you for your review. We're so pleased to hear your claim was handled smoothly and that Lisa and Lauren were helpful and supportive throughout. We'll make sure your kind words are shared with them.

Beoordeeld met 5 van de 5 sterren

Very very happy with Lark Music's help…

Very very happy with Lark Music's help and services.
Prompt reply, personal support and quick help with claims.
Especially Lisa Lathwell and Steph Hammond have helped my alot in the past.
Thank you!

21 september 2026
Review zonder uitnodiging
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Antwoord van Lark Music

Thank you for your lovely feedback. We're so pleased to hear you've been happy with the support you've received and that Lisa and Steph have been able to help. We'll make sure your kind words are shared with them.

Beoordeeld met 5 van de 5 sterren

Simple and straightforward

Renewing cover was easy and straightforward. We also had to add an instrument during the term and that was simple enough to do.

21 september 2026
Logo Lark Music

Antwoord van Lark Music

Thank you for your review and for choosing us to protect your instruments

Beoordeeld met 5 van de 5 sterren

It was quick and easy to quote and pay

It was quick and easy to quote and pay. A few days later, just as easy to amend the policy. We have not yet had to make any claims, but purchasing was smooth.

20 september 2026
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Antwoord van Lark Music

Thank you for your review, we're pleased to hear the quotation, purchase and policy amendment process was smooth and easy. Thanks for choosing us to protect your instruments

Beoordeeld met 5 van de 5 sterren

Safe cover

I insure several instruments with Lark and have found them trustworthy and reasonably priced.

13 september 2026
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Antwoord van Lark Music

Thank you for your kind review and choosing us to protect your instruments.

Beoordeeld met 5 van de 5 sterren

Very easy to renew and extend the…

Very easy to renew and extend the policy to cover additional instruments.

18 september 2026
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Antwoord van Lark Music

Thank you for your review. We're delighted to hear it was easy to renew your policy and add cover for your additional instruments.

Beoordeeld met 5 van de 5 sterren

All straightfoward

All straightfoward. Quite pleased to do a contact renewal rather than continuing direct debit.

11 september 2026
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Antwoord van Lark Music

Thank you for your review. We're pleased to hear the renewal process was straightforward. Thank you for continuing to choose Lark Music!

Beoordeeld met 5 van de 5 sterren

easy to update and responsive

So easy to update my details, and the staff responded to my question about my policy coverage amazingly quickly.

18 september 2026
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Antwoord van Lark Music

Thank you for your wonderful feedback! We're delighted to hear that updating your details was easy and that our team was able to provide the service you expect.

Beoordeeld met 5 van de 5 sterren

excellent

Easy to get a quote and tailor requirements. Helpful when I needed to phone and ask for clarification Reasonably priced. thank you

16 september 2026
Logo Lark Music

Antwoord van Lark Music

Thank you for your review. We're delighted to hear you found it easy to get a quote and tailor your cover to your requirements. It's also great to know our team were able to help when you needed clarification. Thank you for choosing us.

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