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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Love this UV system I’ve been using for over 12mths and now especially the new and improved option of, the hand and now the foot pedal, it has been a game changer my speed improved greatly Love tha... Toon meer

Beoordeeld met 5 van de 5 sterren

So happy I discovered this new system! I was struggling with humidity/temp and this has been a life changer. This has cut down my set times, no more stickies, better application; literally just bett... Toon meer

Beoordeeld met 5 van de 5 sterren

Soy la primera en Guatemala 🇬🇹 creo en tener el sistema de led lash plus, y creeme si estas dudando en intentarlo debo decirlo HAZLO YA! tus clientes lo agradecerán y tus servicios cambiaran de nive... Toon meer

Beoordeeld met 3 van de 5 sterren

The product itself is awesome but the foot pedal disconnect very often(even when I'm using continuously) and that increase my working time because I need to wait for it to reconnect again. Also foot p... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Cosmetische producten leverancier

Geschreven door het bedrijf

Lash Plus is a pioneering beauty brand founded by Kiki, an award-winning lash artist with over 15 years of global experience. Established in 2018, the brand is rooted in a commitment to innovation, safety, and professional excellence in the eyelash extension industry. Serves a growing international community of lash professionals, educators, and salon owners.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

42 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Love this UV system I’ve been using for…

Love this UV system I’ve been using for over 12mths and now especially the new and improved option of, the hand and now the foot pedal, it has been a game changer my speed improved greatly
Love that the light is so tiny and I don’t have to wear protective glasses

20 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This system has been a game changer!!

So happy I discovered this new system! I was struggling with humidity/temp and this has been a life changer. This has cut down my set times, no more stickies, better application; literally just better.

Lou has been very helpful and quick to fix a issue I had with my order. Customer service is 10/10. I highly recommend !

16 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The lash plus LED tweezer and OMG glue…

The lash plus LED tweezer and OMG glue combination has been a game changer for me. Many of my clients who have switched to LED lashes are so happy that they last longer than the traditional glue. Having the foot pedal to turn the LED light on helps me work faster. My unit had a minor issue, and I was able to resolve it without any hassle thanks to the excellent customer service. :)

28 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Soy la primera en Guatemala 🇬🇹 creo en…

Soy la primera en Guatemala 🇬🇹 creo en tener el sistema de led lash plus, y creeme si estas dudando en intentarlo debo decirlo HAZLO YA! tus clientes lo agradecerán y tus servicios cambiaran de nivel definitivamente! La retención es inigualable, es comodo de trabajar claro como en todo debes aprender a adaptarte al pedal pero creeme NO es difícil y vale completamente el esfuerzo!!! Amo led lash plus y no se diga su equipo de atención al cliente están siempre para ayudarte y apoyarte! No estarás sola jamas 💜 GRACIAS LASH PLUS!

2 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I received the replacement quickly

I received the replacement quickly. Thank you for the great customer service.
The LED tweezer is easy to use and very helpful for precision work during lash treatments.
I appreciate the fast support and professional service.

5 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent!

Excellent company to deal with. Great communication and they work to resolve any issues.
Their adhesives are excellent. Retention with the UV aqua glue is the best I've ever experienced... even with clients who have always struggled with retention.
The cyano free UV glue is the only glue I can use on certain clients with zero reaction and 4 weeks retention.
Highly recommend!

3 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I love lash plus!!!

I have been using Lash plus products before they launched internationally. Once I started using the original LED hand held device, unfortunately it was faulty and only lasted a few months. But customer service has been superb from day one. They immediately send me a replacement and any issues I’ve had with them, customer service always took wonderful care of me. Of course with any company starting off, there will be things that do not go as planned. But Again, lash plus made sure to make great effort to solving my problems. Now I use the new, upgraded LED tweezer and I love it even more! And let me tell you about the OMG glue…. LIFE CHANGING! I’m a lash pro customer for life! Retention has never been better, and I work so much faster and efficiently. Thank you lash plus for always accommodating me and my needs. Always grateful for your customer service to do whatever necessary to correct the situation. Love your products!!!

2 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Cheap Quality

I am extremely dissatisfied.

I won’t buy it again.

日本の会社だからとても期待して購入したが、開けたらバックからすでに安っぽく(ダンボールも雑な感じ)、とっても残念でした。
フットペダルは電池必要。
グルーは使ってないので評価はなしです。

27 februari 2026
Review zonder uitnodiging
Logo Lash Plus

Antwoord van Lash Plus

Thank you for taking the time to share your feedback.

We genuinely stand behind the quality and engineering of our products, and we take all concerns seriously. However, we must respectfully clarify several important points.

Our LED Tweezer system is not a generic product. It is a patented device developed over several years, with specific engineering requirements including an internal support structure, pressure sensor calibration, certified electronic components, and safety compliance standards. The materials used are selected for functionality, safety, and professional durability — not cosmetic appearance alone.

Regarding your comments:

• The carrying case is designed for lightweight portability and international shipping efficiency. We have not previously received feedback suggesting chemical odor or structural failure, but we will investigate it.

• The silicone sleeve is medical-grade and designed specifically for grip, insulation, and hygiene. It has been tested for repeated professional use in salons internationally. Furthermore, all of our materials are tested and certified by international compliance testing organisations.

• The included branded materials are optional and intended to support marketing for technicians who choose to use them. They do not impact the core device performance.

• The manual is professionally printed and translated for clarity and safety compliance. If yours was misprinted, that would be unusual, and we would want to review it. Digital copies are also provided.

We also want to clarify our refund policy. As clearly stated at the time of purchase, used professional devices are not eligible for cash refunds due to hygiene and compliance regulations. We do offer store credit in line with our published policy. This is standard practice for many professional-use beauty tools. Would you ask for a refund for a used toothbrush?

Comparing a patented, safety-tested device to low-cost marketplace products is simply not accurate. The internal components, curing calibration, compliance standards, and product support are entirely different categories.

We respect that not every product is the right fit for every technician. However, we do not believe it is fair to suggest the product is equivalent to mass-produced marketplace items when significant R&D, certification, and testing have gone into its development.

If you would like to discuss your concerns directly with us, we remain available via email.

We wish you all the best in your business.

Beoordeeld met 5 van de 5 sterren

Merci beaucoup

Merci beaucoup
Petit souci de livraison et le service après vente a été ultra rapide
Hate de tester

28 januari 2026
Beoordeeld met 3 van de 5 sterren

The product itself is awesome but...

The product itself is awesome but the foot pedal disconnect very often(even when I'm using continuously) and that increase my working time because I need to wait for it to reconnect again. Also foot pedal's click sound is quite loud that some of my clients react by twitch their eyes. Also the fact that the pedal needs batteries to operate and the light itself need USB port to operate, they don't include neither the batteries nor the USB port for such a price of product is pretty disappointing.

25 november 2025
Logo Lash Plus

Antwoord van Lash Plus

Hi Lee,

Thank you very much for taking the time to share your feedback. I’m really glad to hear you love the product itself, and I appreciate you raising the points about the foot pedal and accessories.

Regarding the pedal disconnecting — the foot pedal is designed to automatically deactivate after 60 seconds of inactivity to conserve battery life. It can be reactivated instantly by holding it down for 3–5 seconds, and the LED light will switch on again right away. Most artists get used to this flow quickly, but I understand it can interrupt your rhythm at first, so thank you for highlighting it.

I’m also sorry to hear that your client’s eyes were twitching. There can be several reasons for this during lash services — some clients naturally have more sensitive or twitch-prone eyelids, and sometimes environmental or positioning factors can contribute. The pedal click sound may have played a part, and we appreciate you bringing this to our attention as we continue improving the design.

As for the USB power requirement — we chose this approach very intentionally. Keeping the tweezer attachment lightweight was a priority because adding a battery directly into the device would make it bulkier, heavier, and more fatiguing to use. Using a USB connection ensures the tweezer remains slim and comfortable to hold while still delivering consistent LED output. Any standard USB adapter, USB hub, or 5V 1A outlet will work with the system.

I genuinely appreciate your feedback — it helps us refine both the device and the user experience. If you’d like assistance troubleshooting the pedal or would prefer a replacement, please reach out to us at shop@lash-plus.com
, and we’ll be happy to help.

Warm regards,
Lou

Beoordeeld met 4 van de 5 sterren

Wonderful!

So far the glue is amazing. But it will take time to see how retention is. Seems good so far. Wanted to gwt the tweezer light but too spendy. I just bought a headlamp one from another site. I would prefer tweezer style, but almost $300 is a lot.

25 oktober 2025
Beoordeeld met 5 van de 5 sterren

I was looking for a UV adhesive because…

I was looking for a UV adhesive because the one I normally order was backed up and I needed it soon. I ordered from Lash plus and it came two days later without even me having to pay extra. Not only that the price is considerably lower than my normal Adhesive and it works just as good! I think I found my new go to thank you Lash plus!

25 oktober 2025
Beoordeeld met 1 van de 5 sterren

DO NOT recommend this brand

They sent me faulty one TWICE.
I asked for a full refund but they refused…
Don’t waste time and money on this brand

1 juni 2025
Review zonder uitnodiging
Logo Lash Plus

Antwoord van Lash Plus

We’re sorry you experienced issues with your product. After the fault, we sent a replacement at no cost. We offered either our newest LED Tweezer upgrade or a refund for the device (as outlined in our returns policy).

We’d still be happy to resolve this for you — please reach out so we can finalise your preferred option.

Beoordeeld met 5 van de 5 sterren

It makes lash extensions long-lasting

I’ve been using the Model one before. I feel New LED light making the glue cure faster. But size of the tip and range of light gets bit smaller than before. Need to make sure the light direction correctly. Other things are great. Easy to use for volume, wispy , any design. It is strong for heat and humidity. My clients love it!!

31 juli 2025
Review zonder uitnodiging
Logo Lash Plus

Antwoord van Lash Plus

Thank you so much for your kind review 🙏

Beoordeeld met 5 van de 5 sterren

感動のLED!!

安心安全!!!
ピンポイントで当てられて
お客様にも施術者にも優しい光!
導入して本当によかったです!!

30 juli 2025
Review zonder uitnodiging
Logo Lash Plus

Antwoord van Lash Plus

Thank you so much for your kind review 🙏

Beoordeeld met 5 van de 5 sterren

使ってみて感動しました

使ってみて感動しました。色々なLEDマツエクライトを使いましたが、1番使いやすくて安全で安心です。

手元で操れるタイプ、足で操るタイプ。色々ありますが、どっちも出来るなんで嬉しいばかりです。

施術もサクサク出来るので以前よりもスピードが増しました。

そして、持った瞬間、安定感と精密感を感じました!
とにかく使いやすいです!
1番のおすすめです。

11 juli 2025
Review zonder uitnodiging
Logo Lash Plus

Antwoord van Lash Plus

Thank you so much for your kind review 🙏

Beoordeeld met 5 van de 5 sterren

LEDライトはこれしか考えられません

以前から愛用していますが、リニューアルしたLED Tweezerは更に素晴らしい!

ハンディーが使いやすくなったのはもちろん、フットペダルでサクサク付けられるので時間もかなり短縮されます。

一日中、施術していても全く目も疲れない安心さも◎
お客様の安全はもちろん、私達ラッシュアーティストの為に使いやすく考えられている商品で本当にありがたいです。

28 juli 2025
Review zonder uitnodiging
Logo Lash Plus

Antwoord van Lash Plus

Thank you so much for your kind review 🙏

Beoordeeld met 5 van de 5 sterren

LEDツィーザーを使って!

スタンドライトが多い中、技術者目線でピンポイント照射、顔全体に光が当たらない、ゴーグルなし、0.06ワット数という最小限の光でもしっかり硬化してくれるという素晴らしいLEDツィーザーライト!を選んで本当良かったです!毎日のお仕事でなくてはならないもの!迷ってる方は全力でおすすめします!毎日のお仕事が捗り毎日のお仕事が楽しいです☆

28 juli 2025
Review zonder uitnodiging
Logo Lash Plus

Antwoord van Lash Plus

Thank you so much for your kind review 🙏

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